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“Great Staff”

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Holiday Inn Express Plainfield / Indianapolis
Ranked #8 of 16 Hotels in Plainfield
Certificate of Excellence
Reviewed October 16, 2012

No matter how many times I stay at his hotel, there are no surprises. It is exactly what I want. That being said, I don't believe they read the notes section when you book on-line. I want to stay as far away from the interstate as possible, but again this was not the case. I do believe this hotel is the closest one of all those in this area.

The breakfast bar is one of the best around with those awesome cinnamon rolls...though I always argue with myself if they are worth the calories. Yes...they are.

The lobby is quite large and there is a free computer with internet near the reception desk. The main reason I choose this hotel is the hours of the airport shuttle beginning at 4:00 a.m. and running throughout the day until 1:30 a.m. And the drivers I encounter frequently are absolutely wonderful.

Room Tip: I have no idea except to arrive early and speak to the front desk about getting a room farthest from...
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  • Stayed: April 2012, traveled solo
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2  Thank jwjwjwjw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this reviewResponded October 18, 2012

Thank you so much for your kind words! We appreciate our guests and love to see the same people again and again. Rest assured, reservation notes are reviewed. We may not always be able to grant a request due to a variety of reasons, but we do our level best. We apologize if one was missed or unable to be granted in your case. Thank you again, we look forward to seeing you in the future.

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148 - 154 of 204 reviews

Reviewed September 17, 2012

Hotel halls and rooms smelled of smoke (supposedly recently all non smoking hotel). The beds were very comfy, but technology inside hotel was very outdated. Hot breakfast (complementary) was a great plus, & front desk staff was nice. Several resturants within walking distance, as well as a winery next door. The down side to that was although they had great live music, it went until 11pm or later,one night, which made getting to sleep early, difficult. Overall, hotel served it's purpose, but seemed expensive for the middle of Indiana.

  • Stayed: September 2012
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Thank lchilds72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this reviewResponded September 24, 2012

Thank you for your patronage and feedback. By Indiana State Law, all hotels became non-smoking on July 1, 2012. We had converted our rooms to non-smoking several months prior to this deadline. Unfortunately, from time to time, people disregard the heavy fines and legal repercussions and smoke in a room anyway. We are so sorry that you were affected by someone else’s poor decision. We go through numerous steps to clean rooms that have been treated in this manner.
A full interior and exterior renovation was completed at our location between 2007 and 2010. This included a brand new lobby, front desk and breakfast bar as well as everything in all guest rooms from carpet to technology. We’re very pleased that you enjoyed the nearby restaurants and the winery. The winery event that you referred to is the Music on the Veranda summer concert series. This event that takes place on Friday evenings during the spring, summer and early fall. It has now come to an end for the year. The advertised time for these concerts is from 7pm-10pm. We do apologize that this event was a disturbing factor in your stay.
In regards to our pricing, many factors are used to determine pricing at every hotel. Our price has been determined to be fair for our market as we are located only 2 miles away from the Indianapolis International Airport and offer numerous extra amenities, such as a reliable airport shuttle that runs earlier than any other hotel in our market and an early breakfast geared towards the early morning airport departures. We also have the added benefit of being one of three American owned and operated hotels out of the 16 hotels in our market. When our prices are compared to other hotels in our market, we often come in at a lower rate. We thank you again for your business and feedback and hope to see you in the future.

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Reviewed September 4, 2012

We were in town for a wedding, with the reception set to be held at the Chateau Thomas Winery, which is located directly next to the Holiday Inn Express, so it ws an easy choice to stay here. We chose a room with a jacuzzi and weren't disappointed. Check in was fast and friendly, the bin of snacks to choose from was nice. The room was large, comfortable, and very clean. The hotel is located right against the expressway, but suprisingly, we couldn't hear the highway at all and we were in the very last room against the road. We enjoyed using the jacuzzi a number of times over the weekend, as well as enjoyed relaxing around the small pool during the afternoon. The included breakfast buffet was a large step above a typical hotel free breakfast. It was very nice, everything the appropriate temperature, and they made small changes between the two days we were there which helped keep it interesting. The cinnamon rolls were addicting! Every staff encounter was pleasant, parking was easy, o we would definitely stay there again in the future.

Room Tip: Jacuzzi rooms are at the very ends of the hotel, so if you need an elevator, be prepared to walk all...
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  • Stayed: August 2012, traveled as a couple
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2  Thank racegrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2012

I had a few expectations: a clean, quiet place in which to rest my weary body and brain after driving for 835 miles…plus near the Indy Airport to be able to easily pick up my wife from her flight the next afternoon…and a comfortable room to do a bunch of computer work until her flight arrived. This hotel met ALL of those expectations, including a very nice room, a free, good breakfast, plenty of eateries within walking distance, very close access to I-70 and the airport, and a staff which seemed intent on being helpful. That latter point was especially important to me because the hotel Wi-Fi system “broke down” while I was in the midst of computer work…and they really went to work on the problem, getting help within the hour…and, as they say, I was “back in business.” There are, by the way, LOTS of hotels available at this I-70 exit—and I’d grab this one again without a moment’s hesitation.

  • Stayed: July 2012, traveled on business
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3  Thank TexasPadre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2012

We came with 51 people on a family tour. The management could not have been more helpful in scheduling for us well in advance answering to our every need. Upon arrival, all was ready and in order for a quick and easy check-in. We found the rooms clean, roomy and inviting. Everyone, especially our teenagers enjoyed the breakfast buffet which was ready and copious before our rather early departure. The younger set thought the pool was perfect. The restaurant choices within walking distance accommodated all our many age groups to great satisfaction.
All agreed this was a great stop-off on our long trip.

  • Stayed: July 2012, traveled with family
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3  Thank Jeanniewelch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this reviewResponded August 13, 2012

Thank you for staying with us. We're thrilled you enjoyed your stay and that all ages found something fun to do. It was a real pleasure to host your group for the evening!

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Reviewed July 25, 2012

Best thing about the hotel was the friendly staff that greeted us and the attention we received. The location was also great. It is located within 2 mi from the airport and they do offer an airport shuttle. The breakfast was good. The hotel did not seem new, but clean. Do not get a room by
the elevator. We didn't, but noted it was very noisy. There is a computer available but it is in the lobby, with no privacy. There is only an outdoor pool with no whirlpool.

Room Tip: not by the elevator, see my review
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  • Stayed: July 2012, traveled with family
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3  Thank kenfr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

The good~
•Helpful, friendly front desk staff
•Quiet hotel, even though next to I-70
•Comfortable bed
•Continental breakfast

The not so good~
•whatever they use to clean the bathroom floor sticks to your feet
•business center is an old SLOW computer in the lobby; my dial-up is faster at home!

  • Stayed: July 2012, traveled on business
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3  Thank J F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Plainfield / Indianapolis

Address: 6296 Cambridge Way, Plainfield, IN 46168-7904
Phone Number:
Location: United States > Indiana > Plainfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Plainfield
#5 Romantic Hotel in Plainfield
#6 Business Hotel in Plainfield
Price Range: $100 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Plainfield / Indianapolis 2*
Number of rooms: 76
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Indianapolis - Airport is conveniently located off I-70 and S.R. 267 just 2 miles west of the Indianapolis International Airport, and 13 miles west of downtown Indianapolis. Exquisitely renovated. Room renovations completed fall 2007. The property is located adjacent to Chateau Thomas Winery and many other restaurants are within walking distance. Holiday Inn Express-Indianapolis-Plainfield is the place to stay for business, leisure or special events. For the corporate traveler, our hotel is conveniently located near Interstate 70 and we are only 2 miles from the Indianapolis International Airport. For our leisure guests we are just a short distance from attractions such as: downtown Indianapolis, Indianapolis Motor Speedway, Indiana Convention Center/RCA Dome, Indianapolis Zoo/White River Gardens, Indianapolis Children's Museum, O'Reily Raceway Park, Conseco Fieldhouse, Victory Field and Circle Center Mall. The hotel features 76 comfortable, attractive guest rooms with many amenities, including free parking, free high-speed Internet access, an outdoor pool, and a guest laundry facility. Each guest room also has coffeemakers, hair dryers, iron/ironing boards, 25 inch TVs with digital satellite and free Fox News and HBO 1 and 2. ... more   less 
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Also Known As:
Holiday Inn Express Plainfield / Indianapolis Hotel Plainfield
Holiday Inn Plainfield
Plainfield Holiday Inn

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