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“Perfect hotel for early morning flight out of Indianapolis” 5 of 5 stars
Review of Staybridge Suites Indianapolis-Airport

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Staybridge Suites Indianapolis-Airport
Ranked #2 of 16 Hotels in Plainfield
Certificate of Excellence
South Bend, Indiana
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect hotel for early morning flight out of Indianapolis”
5 of 5 stars Reviewed June 15, 2013

This was my first time at this particular Staybridge. I chose it based on TripAdvisor ratings, and my expectations were actually exceeded. After a long day of driving, I was grateful for wonderful service by the front desk and a top-notch quality room. With so many Park-Sleep-Fly packages, you have to move your car to some remote lot. Not this time! They allowed me to stay parked opposite the front door. There is a delightful winery opposite the hotel. Don't miss that gem. And, I've got to say, the shuttle service to and from the airport was the best. Both drivers were delightful with positive, caring attitudes. It made both ends of my flight most enjoyable. This will be my hotel of choice for any future flights out of Indianapolis.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DaleCCarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan S, General Manager at Staybridge Suites Indianapolis-Airport, responded to this review, July 22, 2013
What a great review. I am blessed to be part of such a great team. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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343 reviews from our community

Traveler rating
    288
    42
    7
    6
    0
See reviews for
137
52
22
90
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Indianapolis, Indiana, United States
1 review
5 of 5 stars Reviewed June 14, 2013

My family and I always choose your hotel. Your staff is friendly, accommodating, and suffitient. We just love the front desk manager, David (don't remember his last name). And we had the pleasure of meeting Director of sales, Jennifer Smith. And your "pool guy" John was friendly and professional. We (my family and I) just want to say thank you for a pleasant visit. And we will always choose your hotel.

Room Tip: No matter what room you choose, you won't be disappointed.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Melissa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan S, General Manager at Staybridge Suites Indianapolis-Airport, responded to this review, July 22, 2013
That was a very nice review and I appreciate your continued patronage. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 3, 2013

Stayed here the day after Christmas as part of a relocation with the military and everything involved with our stay was phenominal! From making the initial resevation, to the rate and accomadating a large family traveling with a large dog, it was a welcome relief after driving through a blizzard all day.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank priority_club_trvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan S, General Manager at Staybridge Suites Indianapolis-Airport, responded to this review, July 18, 2013
Mr. Priority_club_trvlr,
It was an honor to have a member of the military select our hotel while relocating with his family. Thank you for your service and for entrusting us with your family, large dog included. We are proud to be pet friendly and have such a great time meeting those companions. In my years here I have had the pleasure of meeting so many great people along with their companions. It has been interesting to see a red striped turtle and to know a parrot whose owner will only sneak him through a side entrance. Apparently the bird has a strong opinion and an even stronger vocabulary.
Thank you,
Dan Schuerman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
5 of 5 stars Reviewed May 26, 2013 via mobile

This hotel was perfect! Everything worked out really nicely. It was arranged to where everything was easy to get to. The service was excellent. Our room was very very nice. They had free updated movies to where you could just borrow them and take them back. Overall it was amazing!

Stayed May 2013, traveled with family
Helpful?
Thank Abby C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan S, General Manager at Staybridge Suites Indianapolis-Airport, responded to this review, July 18, 2013
Hi Abby,
Thank you for staying with us and for mentioning the updated movies. Everyone of our rooms is equipped with a DVD player. We keep a large variety of complimentary selections for everyone to view.
Take care,
Dan Schuerman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 20, 2013 via mobile

Reservations were made 8 months ago for a block of rooms
for guests attending our daughters wedding. When we arrived the rooms were not together and the desk clerk made no attempt to accommodate us until the manager on duty stepped in. The rooms were outdated. The air conditioner in one room was so noisy that it made sleeping a challenge. The water temperature fluctuated while taking a shower the breakfasts were good with gluten free options and the eating area was nice. The weather was very warm but the pool was not open. We were there for 4 nights. One of the rooms was not serviced with clean towels and to make the bed on the last day we were there. Would not stay again or recommend to others.

  • Stayed May 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Loveroadtrippin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan S, General Manager at Staybridge Suites Indianapolis-Airport, responded to this review, May 24, 2013
I am so sorry, that is not the impression we want you remembering. I totally understand your frustrations and we do make every attempt to honoring requests. Would you mind calling me when you have time?

Thank you,
Dan Schuerman
General Manager
317-839-2700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Avon, Indiana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 12, 2013

This hotel has very friendly staff and nice additions in each room. The kitchen and separate eating area were a big plus. It also had two flat screen tvs and a dvd player. It's close to Splash Island water park, Metropolis outdoor mall, the airport and several restaurants.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Kara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan S, Manager at Staybridge Suites Indianapolis-Airport, responded to this review, May 24, 2013
I appreciate your comments and hope you will have an opportunity to stay with us again.

Thank you,
Dan Schuerman
General Manager
317-839-2700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 28, 2013

I stayed at this property in March of 2013 along with my wife and toddler. This is a nice hotel. The rooms are standard for a Staybridge Suites. The hotel offers DVDs for check-out and also has a small pantry. If you are a hotel rewards member at the higher levls, the hotel offers free food items with your stay. One limitation of this hotel is that in our one-bedroom suite the vanity/mirror area of the bathroom was immediately adjacent to the closet. It made for a rather tight fit when someone was trying to use the sink and get items out of the closet at the same time. The hotel grounds are neat and the common areas are kept clean. The breakfast was good with a respectable degree of variety. Keep in mind that you if stay at the hotel on the weekends, there is no evening meal. I don't like this aspect of the Staybridge Suites chain. It comes across as though the chain is too cheap to serve meals on the days they know people are most likely to travel and require lodging (Fri, Sat, and Sun).

The hotel is easily accessible from Interstate 70 and there are quite a number of restaurants nearby (including a Golden Corral). A short drive away, there is a shopping area with a wide variety of stores (e.g., DSW, Old Navy). In addition, the airport is only one or two interstate exit(s) to the east of the hotel. The major tourist sites in Downtown Indianapolis are also a relatively short drive away - including Lucal Oil, the zoo, and Bankers Life Fieldhouse.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank curacaovisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan S, General Manager at Staybridge Suites Indianapolis-Airport, responded to this review, July 22, 2013
Very nice and thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Indianapolis-Airport

Property: Staybridge Suites Indianapolis-Airport
Address: 6295 Cambridge Way, Plainfield, IN 46168-7905
Phone Number:
Location: United States > Indiana > Plainfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Plainfield
#1 Family Hotel in Plainfield
#1 Business Hotel in Plainfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Indianapolis-Airport 3*
Number of rooms: 88
Official Description (provided by the hotel):
Welcome to our extended stay hotel near the Indianapolis International Airport. Ideally situated two miles from the Indianapolis International Airport, Staybridge Suites is in close proximity to downtown Indianapolis. Our hotel is also located near several prominent businesses and popular attractions. This extended stay Indianapolis Airport hotel offers easy access to downtown shopping and attractions. Travelers can enjoy our hotel's location near the Indianapolis Zoo, Lucas Oil Stadium, the NCAA Hall of Champions and the famous Indianapolis Motor Speedway. Unlike other Indianapolis hotels, our airport accommodations are in a prime location for an extended stay, especially if you are relocating to the area. Business guests can maximize their Indianapolis stay with our hotel's ideal location near the Plainfield Industrial Park and our close proximity to area businesses including Hitachi, TYCO, John Deere, EBY Brown, Saint Gobain, and the Indiana Law Enforcement Academy. For added convenience, the hotel's 24-hour Business Center is available. Whether you're staying for leisure or business, be sure to enjoy our upscale Indianapolis hotel's comfortable amenities, which include a heated, outdoor pool, a 24-hour Fitness Center, a complimentary breakfast buffet and free laundry services. Book your Indianapolis Airport hotel suite now and enjoy your next extended stay vacation in Indianapolis, IN. ... more   less 
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Also Known As:
Staybridge Suites Indianapolis-Airport Hotel Plainfield
Staybridge Suites Plainfield

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