My husband and I stayed march 12th,2011. We drove from Nashville, TN arrived very tired and dropped our luggage in our room. We were visiting our grandchildren in the area. At 11pm we returned to our room very very tired. I pulled the sheets back to find they had never been changed since the last guest!!!! gross!!! there was clumps of hair all over the sheets!!!!!!! listen..not just a hair, a bunch. Also, the small strip of material over the foot of the bed we took off and the comforter had a large brown or red stain...not really sure what bodily fluid that was. My husband called the desk and the girl was very very nice and came up to look at the bed and change our room. She apologized and put us down the hall in a suite. I just wanted a clean bed and clean room. At that point I was so grossed out I could hardly think about sleeping. We settled in only to find out the heat would not work..and it's quite chilly in Indy in March. so slept with my sweatshirt hoodie on to keep warm. This place looks fabulous but looks can be deceiving.!!!!!!!!!
My husband asked to speak to a manager the next morning upon check out and the man said he wouldnt be there until monday. I told him we had no heat in our room and his reply was ..."hummm!"
- Official Description (provided by the hotel):
- The Best Western Plus in the Atrea Airport Inn & Suites is located just over 6 miles from the Indianapolis International Airport. ... more less
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- Also Known As:
- Best Western Atrea Airport Hotel Plainfield
- Best Western Atrea Airport Inn And Suites