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“Another poor service”

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Baymont Inn & Suites Plainfield/ Indianapolis Arpt Area
Ranked #5 of 16 Hotels in Plainfield
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885 reviews from our community

Traveler rating
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    53
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
east central illinois
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 30, 2012

We have stayed at this hotel several times over the past year or so. We have had a standard king room, an executive suite and the most recent time was the Presidential Suite. This review will be only the P.S. We have earned point thru Wyndham rewards, so not sure of the pricing level for this, but rack rate on the door was around $300 night. While I would not pay this rate at all, we redeemed points, so it was worth it. The decor is a bit dated, the carpet could stand to be replaced. The jacuzzi worked well, Plenty of towels, the bed linens are nice and crisp and clean.The room is very quiet considering it's next to the elevator. The staff is always very attentive, the pool clean, the breakfast is standard--eggs, sausage, gravy, assorted pastries, bagels, toast, toaster waffles, juice, coffee, milk. We use the airport shuttle each time we stay overnight. Usually the driver is waiting and ready, this time, however the driver had to be called by the front desk and was very nonchalant about his job. We had arranged for the shuttle when we checked in, but the driver was about 10 minutes late. This, however, did not have any effect on our travel to the airport--the ride is less than 10 minutes.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nitro g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEORGETOWN
1 review
Reviewed October 29, 2012

It met the standards that this hotel needs to have. The breakfast was very good and we had no problems getting to or from the hotel to destination.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank MARK W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 29, 2012

We used to stay at this Baymont when in Indianapolis, which is about once a year, but this weekend's stay was our last. It is sad to see it isn't being kept up; it is looking and smelling more run down, and the front desk staff wasn't very customer focused (the head cleaning lady seemed to be the best of them all). Our "non-smoking" room (as they all should be) was so smoky my throat seized up when we walked in. I went down to ask if we could move rooms but there were none available. She offered me a chemical fogger that we could let loose in our room to mask the smoke smell (after continuing to insist that all the rooms were non-smoking). Rather than breathe both smoke AND chemicals we chose instead to try to air it out, and with nowhere else to go we stayed. By morning my thoat was sore and raw from the smoke. We checked out after the first night of a three-night reservation; kudos to them for not charging us for an early checkout.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaributena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Plainfield/ Indianapolis Arpt Area

Property: Baymont Inn & Suites Plainfield/ Indianapolis Arpt Area
Address: 6010 Gateway Dr, Plainfield, IN 46168-7655
Phone Number:
Location: United States > Indiana > Plainfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Plainfield
#9 Business Hotel in Plainfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Plainfield/ Indianapolis Arpt Area 2*
Number of rooms: 81
Official Description (provided by the hotel):
The Best Deal in Plainfield! The Baymont Inn & Suites - Indianapolis Airport is located just 4 miles from the Indianapolis International Airport and offers complimentary 24-hr airport transportation. Hotel features include nicely appointed guestrooms, with brand new 32" flat screen TVs, microwave, refrigerator, coffeemaker, full-size iron/board and hairdryer; as well as an indoor pool w/whirlpool, 24-hr fitness center (with all new equipment!), free WIFI, business center w/guest computer, free on-site parking, complimentary 24-hr airport transportation, guest laundry and a Deluxe Breakfast Buffet. The Baymont Inn & Suites is convenient to downtown Indianapolis and its many restaurants, shops and attractions; such as the Indiana Convention Center, Lucas Oil Stadium (home of the Indianapolis Colts), Banker's Life (formerly Conseco) Fieldhouse (home of the Indiana Pacers & Indiana Fever), the Indianapolis Motor Speedway (home of the world-famous Indianapolis 500 & Brickyard 400 Races), Lucas Oil Raceway Park, the Indianapolis Zoo, White River State Park and the Childrens Museum (ranked one of the Top 10 in the US). There is lots to see and do - come see why we are the best deal in Plainfield! ... more   less 
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Also Known As:
Baymont Inn & Suites Indianapolis Airport/Plainfield Hotel Plainfield
Baymont Inn And Suites Indianapolis Airport/Plainfield

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