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“Staff was great but there were some facility problems.”

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Quality Inn Noblesville
Ranked #6 of 7 Hotels in Noblesville
Reviewed January 10, 2013

Since I have family in Noblesville this was my 5th stay at the Super 8. I stayed five nights while visiting for Christmas. The staff was great. But there were several problems that were beyond their control. The lock on the "back" door did not work during my stay. This was a concern to me as a woman staylng alone. The pool was dirty and the heater was not working several days. The ice machine never worked during my stay. I will stay at the Super 8 again due to the reasonable cost and the close proximity to my family. However, please give the staff what they need to make your guests' stays as pleasant as possible and what they pay for.

Room Tip: My room was in the middle of the first floor on the parking lot side of the hotel. I was not distur...
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  • Stayed: December 2012, traveled solo
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Thank PatSlater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuperServiceSeeker, General Manager at Quality Inn Noblesville, responded to this reviewResponded January 11, 2013

Thank you for taking the time to let us know how your stay was! We do apologize for the lock on the entrance door; we are in the process of getting this fixed, along with our ice machine. Since this has been a major guest problem we do keep bags of ice available at the front desk, so I hope that we were able to get you ice when you needed it. I do hope that your next stay with us is much more pleasant. Again thank you for your time we truly appreciate your business and your comments about our faculty.

Thank you,
Brandalyn Gragg
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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276 - 282 of 315 reviews

Reviewed December 20, 2012

The hotel was clean & neat and I love the staff....Problem in my room was 1) the drain
in bathroom sink would not life up so it wouldn't drain 2) the tv reception was very
poor for several channels.

Isn't there some way rooms could be checked to eliminate problems like this?

  • Stayed: December 2012, traveled with family
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Review collected in partnership with Super 8
Thank SUSAN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuperServiceSeeker, General Manager at Quality Inn Noblesville, responded to this reviewResponded January 10, 2013

Thank you for taking the time to complete a review about your recent stay, I would like to thank you for you comments about our staff. They are a great team! We will address the drain and television problems that you experienced, thank you for bringing those matters to our attention. Again than k you for your time and we hope to see you again soon.

Brandalyn Gragg
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2012

During our stay, our toilet would not flush in the bathroom. I understand these things happen but was astonished when I called the front desk to report the plumbing problem. They ask if I wanted to come get the plunger myself from the front desk and fix the problem myself. What kind of hospitality is this? The desk clerk actually thought a paying guest should repair their own toilet!!
We ended up switching room because the hotel staff could not fix the problem. I won't stay at a Super8 again!

  • Stayed: October 2012, traveled with family
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Review collected in partnership with Super 8
Thank LORI T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuperServiceSeeker, General Manager at Quality Inn Noblesville, responded to this reviewResponded November 28, 2012

I'm concerned about the plumbing and staff problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention.

We accommodate many guests each evening, and we strive to make their stay
a satisfying one. The principal goal of our hotel is to provide dependable service
to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.

Please accept my sincere apology.

I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.

Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken.

Again, I want to thank you for taking the time to share your concerns with us.

I do hope you give us another try, this is not normal practive for our hotel.

Thank you agian,

Brandalyn Gragg
General Manager

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Reviewed November 20, 2012

This was our 20th bednight at a Super 8 in a recent 25-night trip,
so we are both experienced and pleased with most of our "8 experiences."
One small tip to Noblesville Staff: check ALL your light bulbs daily. Thanks!

  • Stayed: November 2012, traveled with family
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Review collected in partnership with Super 8
Thank WILLIAMDHaslett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuperServiceSeeker, General Manager at Quality Inn Noblesville, responded to this reviewResponded November 28, 2012

Thank you for taking the time to let us know how your stay was. Thank you for your kind comment to my staff during your stay. We will deffinatly check the bulbs. We hope to see you again real soon. Again thank you for taking the time to complete this review.

Brandalyn Gragg
General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2012

  • Stayed: November 2012, traveled with family
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Review collected in partnership with Super 8
Thank KATHRYN T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SuperServiceSeeker, General Manager at Quality Inn Noblesville, responded to this reviewResponded November 28, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 4, 2012

  • Stayed: October 2012, traveled with family
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Review collected in partnership with Super 8
Thank CATHERINE F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SuperServiceSeeker, General Manager at Quality Inn Noblesville, responded to this reviewResponded November 5, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 28, 2012

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank J S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SuperServiceSeeker, General Manager at Quality Inn Noblesville, responded to this reviewResponded October 29, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Quality Inn Noblesville

Address: 17070 Dragonfly Dr, Noblesville, IN 46060-3638 (Formerly Super 8 Noblesville Indianapolis)
Location: United States > Indiana > Hamilton County > Noblesville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Noblesville
Price Range: $84 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Noblesville 2*
Number of rooms: 58
Official Description (provided by the hotel):
Close to downtown Noblesville and convenient to nearby shopping and restaurants make Quality Inn Noblesville Indianapolis hotel your area home base and enjoy the convenience of being only 20 minutes from the Hoosier capital. With quick access to Interstate 69, our Noblesville hotel is an ideal spot from which to explore Indiana attractions like Conner Prairie, Children's Museum of Indianapolis, Indianapolis Motor Speedway, Lucas Oil Stadium, RCA Dome and Indianapolis Zoo. Klipchs Music Center, home to big-name concerts, is only five minutes away. Book a comfortable room at our Noblesville, IN, hotel and make the most of your time on the road. In the morning, enjoy free 8-item SuperStart breakfast bonanza before getting on to your next adventure. Browse the web with free Wi-Fi from your room. After a long day, relax in our heated indoor pool or watch an HBO movie. Our hotel features free truck or RV parking, and handicapped-accessible rooms are available. Kids 17 and under stay free with an adult, and our hotel is pet friendly. ... more   less 
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Also Known As:
Super 8 Motel Noblesville/ Indianapolis Hotel Noblesville
Super 8 Noblesville
Super Eight Noblesville
Noblesville Super 8
Noblesville Super Eight

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