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Reviewed September 6, 2019

I don't normally post long reviews on Tripadvisor but I'll make one for them since their service is exceptional.

We are a group of 9 people from Indonesia who initially booked for Bhaya Classic Premium. A week before our departure we were told that we got a free upgrade to Au Co Premium Cruise.

Au Co crews were not only professional and genuinely warm, but they were also very thoughtful and paid a very good attention to detail. Special shout out to Eddie who were willing to talk for hours after dinner with our group of friends despite his tight schedule before, during and after our trip. (We learnt that they were working on the boat 26 days per month which gives them only 4 days to rest and meet their family back home).

After each of the activity, they provided us with a cold towel and refreshing cold tea. We truly felt like Kings and Queens. They managed to find a perfect balance between giving you a full flexibility and encouraging you to participate in the activity.

The food was good and fulfilling, really loved the dinner on our last night where we had a BBQ buffet. The squid and the shrimp were super fresh and the saucing was incredibly good. There were some food during lunch that was not up to my taste but still okay.

All in all, stop looking for other cruise options because this is the cruise you're looking for.

Date of experience: September 2019
1  Thank Diaz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2019

"Surprise Cave was an outstanding experience. Living on the boat was superb, clean and the staff are so loving and friendly. Fun workshops like making a Rice paper roll and fruit carving were also a lot of fun.

Date of experience: August 2019
Review collected in partnership with this attraction
1  Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2019

We just finished the cruise with Kevin, the Cruise Manager, and Eddie, his assistant and they are WONDERFUL.

I have a nut allergy and Ruby & the chefs and waitresses were SO attentive to this it was great. This started even before the ship when we were in the waiting room to board (canapés were served!)

The ship itself is beautiful. It lives up to its hype and was very clean and new. Especially the bathroom, which was really important to me (pet peeve!). The beds were comfortable and room spacious for a cabin.

The itinerary was great, one of the reasons why we chose this cruise is it was the only one we could find that didn’t disembark you to a ‘day boat’ while it went to pick up more passengers. We always had the option to stay on the boat. The team were also super helpful tour guides, Iris and Beryl were really sweet.

Highly recommend the cruise & well worth it. Thank you Team Au Co for a wonderful experience!

Date of experience: August 2019
2  Thank kazza320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2019

Excellent cruise,
staff were great so was the food, ships amenities were good.
Scenery spectacular, highly recommended

Date of experience: August 2019
Review collected in partnership with this attraction
2  Thank Odyssey240793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2019

Visited with our two children 12&9. Crew were very accommodating with a nice mix of activities and rest. Trip duration was about right with plenty of explanation. Food was excellent (my family are vegetarian and this was accommodated well). Would visit again.

Date of experience: August 2019
2  Thank Orpenitin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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