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12 - 17 of 1,087 reviews
Reviewed 2 weeks ago

We booked the three day cruise months ago after reading the reviews on the internet, and just finished the trip. The cruise was fantastic. We were on the Au Co 2 , and judging by the other boats we were one of the largest on the bay. We had an executive suite on the second deck, with a private balcony , near the bow, so away from the generators. We booked limousine transport from Hanoi through the company as well. No disappointments for us after our experience! We were picked up from our hotel on time, delivered to Bhaya's cruise terminal, greeted by Jay, assistant cruise director, and onto the ship. Everything was well done, from the fragrance in the room to the squid fishing! The staff were exceptional, all smiling, pleasant, and at the ready for any need. We enjoyed all the activities and the food was delicious and plentiful. The chef was a master at carving fruit. The boat was very safe with attention to detail, even when navigating the sometimes busy waters. We only had 22 guests, and 47 staff! We highly recommend this company - it's worth the money and you will be pampered the entire voyage. The bay is spectacular of course, but Au Co was exceptional. Special thanks to Jay, ATM, Lee, and Lincoln!!

Date of experience: March 2019
Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

When describing my experience on the cruise, the word I would use is Amazing!
Boat was beautiful, staff were friendly, welcoming and couldn’t do enough to make us feel at home.
The cabins are plush, clean and comfy & definitely worthy of 5 stars! I have high expectations & they were exceeded!
The excursions from the boat are well organised and everything is catered for, the staff even bring along water to keep everyone hydrated.
Definitely worth booking & well worth the money!!

Date of experience: March 2019
1  Thank DarrenDeane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

Phenomenal service from pick up in Hanoi to being dropped off after the cruise. Staff were incredible, the itinerary was well thought out and put together and the food was out of this world. A truly memorable experience filled with lots of interesting information about the local environment and history. The community projects involving the company are great and it is great to see they are doing their bit to contribute to the local community.

My partner and I don’t have a bad word to say about this trip. The staff went above and beyond to make it a great part of our travels in Vietnam.

Date of experience: February 2019
1  Thank stewartp428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2019 via mobile

The crew went above and beyond to give us the best experience we could have on a cruise. Loved every second of it. Would recommend to everyone!

Date of experience: February 2019
Thank Khaingsumon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2019 via mobile

There were hundreds of cruise operators in Halong Bay but Auco Cruise stood out from all of them because of the Crew. Special thanks to Joy (Cruise Manager) and Jay (Guest Relations officer). They went over and beyond to ensure we had the best 3 days and 2 nights of our vacation in Vietnam.

Date of experience: February 2019
Thank rosejime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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