This was probably one of the worst dinning experience of my life. We knew it was going to be bad when my mom ordered the spinach salad and the waitress replied 'where did you see that - no one has ever ordered that before'. This was after already waiting 15 minutes for are drinks and one person in our party even received the wrong drink.
At this point it started to get really busy and we really should have just left. However we were really tired and we had a baby who needed to eat so we decided to stay.
It took about another 35-40 minutes for our food to arrive. We didn't have any cutlery but it was mostly sandwiches so we made do. My mothers salad didn't come out with any dressing on it and even when we asked it was never brought to the table. The food was average at best and I was still hungry when we left.
Also - this is the most annoying thing of all - twice they tried to set down hot beverages right in front of the baby!
When we were leaving we went to counter to pay and had a little chat with the manager about the service and salad dressing issue. She basically said these thing just happen and we are trying our best. The waitress was nice and somewhat apologetic about our situation but give the wait of the drinks and food and the fact that my mother ate a salad without any dressing we would have expected some sort of compensation. Evidently the manager didn't really care that customers were leaving unhappy. Maybe it's not the sort of place that expects a good deal of repeat business as it is in a highly touristic location.
We will be visiting Nashville again but we will not be visiting this cafe again. Ever.