We stayed here for our Strong Bonds event. The front desk staff was very polite, however the 1st room we were in was a handicapped. We found tons of bugs on the windowsill. After cleaning the room, we found out we had been assigned the wrong room and had to move (a communication error honestly) And the other room was very nice as well, however with being on the 2nd floor there was a lot of noise on all sides of us which made it hard to relax.
The food was good, however the Lodge Wait staff are very unprofessional, and generally not happy people. The worst experience was in the Saloon where a waitress sat in a booth in the corner, messing around with her phone. The entire 10 minutes we were there, she was so focused on her phone, that despite the fact the Saloon was filling up, blatantly ignored the fact she had a job to do.
The event itself was great, everything was consistently taken care of, but one bad experience can leave a bad taste in your mouth.
I will however stay again if ever back in this area. More
- Free Parking
- Breakfast included