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“Our favorite hotel in the area”

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Hampton Inn and Suites Munster
Ranked #2 of 3 Hotels in Munster
Certificate of Excellence
Reviewed January 25, 2013

We have been staying at this hotel for a long while when we visit family. There is a very low turnover in the staff and they remember us as we come through the door. This past trip, they appear to be doing some remodeling and have made the breakfast area much more functional. Unfortunately, the large wooden table in the middle has a huge split down the middle already. We stay in a 2 queen suite which has plenty of room for our family of four. Fresh baked cookies are served each night and during the week, there is a happy hour.

  • Stayed: December 2012, traveled with family
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Thank Becca L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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420 - 426 of 465 reviews

Reviewed January 16, 2013

Stayed one night in October 2012. Room/suite was spacious and comfortable.Clean, comfortable bed.Nice location with walgreens across parking lot. Nice breakfast included. Desk staff helpful.Nice indoor pool and jacuzzi that is hardly used.

  • Stayed: October 2012, traveled with family
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Thank 208kristin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

We were in town for a funeral, and were given a bereavement discount. This property was clean and well-appointed. I would have given it a 5 star, but a noisy refrigerator in our room woke us throughout the night. We did not mention it to the management as we should have. Otherwise, a very, very nice stay.

Room Tip: Ask if the room refrigerator is noisy.
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  • Stayed: October 2012, traveled with family
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Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2012

We stayed at this property for a little r&r after attending a function nearby. They were renovating and they worked all night! Clinking and clanking disturbed us all night. The walls are paper thin. To make matters worse, housekeeping knocked on our door at 9:15 am. We told them we were sleeping and checking that day so please come back. They knocked again at 10:01 am! Again, we told them we were in the bed still. We just got up and started getting ready. It's a good thing too. The front office called at 11:05 am and asked when we were checking out. I told her we were getting ready to leave and she said ok, because check out was at 11. Really???? I'm a Hilton Honors Gold member. We we checked out, no one even asked how our stay was. Not very friendly at all. I will never stay they again!!!!

Room Tip: The rooms very nice but don't stay on the first floor. Walls are paper thin.
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  • Stayed: October 2012, traveled as a couple
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Thank radionita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInMunster, General Manager at Hampton Inn and Suites Munster, responded to this reviewResponded October 23, 2012

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with my management staff and will bring these items up at our next meeting. If you return to our area we would love to have you come back and experience what Hamptonality is about. Thank you once again for your comments.

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Reviewed October 16, 2012

I have family in the area and this is such a pleasant place to return to. The indoor pool, the nice big TV, the comfy beds and now the newly remodeled breakfast area are all a big plus to me.
I'm always happy w/ the front desk clerks who seem to be able to look up everything on the computer...from a local Hertz car rental to a local bakery. This time they even let me check out 2 rooms before deciding on my final choice. So accommodating!

  • Stayed: October 2012, traveled with family
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Thank TampaFLRuthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInMunster, General Manager at Hampton Inn and Suites Munster, responded to this reviewResponded October 23, 2012

Thank you for your great review and kind words about our hotel. We look forward to seeing you again the next time you come through. Safe travels.

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Reviewed October 11, 2012

We stay in the area very often as we have family in Chicago and Southern NWI. We decided to stay here this time because it was a convenient exit off of the expressway. Let me just say I travel a lot for work and for family vacations and was very impressed with the locale & cleanliness! But the weekend overnight girl left a lot to be desired, We went down very early for breakfast because we had a big day ahead, she was not courteous and was too busy chatting & flirting with the gentlemen eating breakfast to help make sure anyone needed anything or to cover the desk for help and to answer questions. Both mornings!! This isnt a dating service, its your job, be behind the desk where you belong. After we waited for about 10 minutes, we just ate and got our questions answered by the gas station employees. There's a lot to be said about competent customer service and the obvious lack there of.

  • Stayed: September 2012, traveled with family
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1  Thank Jessica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInMunster, General Manager at Hampton Inn and Suites Munster, responded to this reviewResponded October 23, 2012

Thank you for taking the time to review our hotel and your recent visit with us. I apologize for the level of service you experienced and have addressed the staff member about the items you mentioned. She also sends her apologies and was unaware that she was behaving in a negative way. We both hope if you are in the area again you will consider staying with us and let us redeem ourselves and our level of service. Once again, thank you for your review.

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Reviewed October 3, 2012

although more xpensive than other motels and other hamptons, the place is an excellent, very clean place. Kim at front desk was especially pleasant...remembered me from reservation call and gave me room i requested. i've stayed here before and the hotel was as god this time as previously. hot breakfast good and extensive...something for every diet and taste.

Room Tip: ask for rm 203
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  • Stayed: October 2012, traveled solo
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1  Thank r1manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Munster

Address: 8936 Calumet Ave, In, Munster, IN 46321-2802
Phone Number:
Location: United States > Indiana > Munster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Munster
Price Range: $136 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Munster 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Located in a charming family-friendly town, the Hampton Inn and Suites Munster offers a convenient, quiet base for visitors to Chicago, just 25 miles away, or a great place to start your outdoor adventures. Set in the heart of Lake County, the scenic surrounds of our hotel boast outdoor opportunities in skiing, fishing, hiking and biking. Take in some culture at the Theater in the Center and visit some of the many restaurants and casinos close to the hotel. Check in to a cozy guest room or spacious studio suite with free high-speed internet access, a clean and fresh Hampton bed(R), and work space. Set up for busy days with Hampton's free hot breakfast. In a rush? Grab one of our healthy breakfast bags to go, available Monday to Friday. We're a great choice for hotels in Munster, Indiana to hold events and meetings, with space for up to 70 guests. Keep in touch with the office at the free business center. Take some time out for fun and exercise at the fitness center and indoor pool and in warmer months relax on the sun deck. Don't worry if you've forgotten something - our 24-hr convenience store stocks those convenient items you need when you travel. There's always free tea and coffee and a friendly face in the inviting lobby should you need some advice on what to do and see during your time at this hotel in Munster, Indiana. ... more   less 
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Also Known As:
Hampton Inn And Suites Munster Hotel Munster
Hampton Inn Munster
Munster Hampton Inn
Hampton Inn Hotel Munster

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