As background, in September 2013 I booked two rooms at a hotel in Muncie for the weekend of April 12th - one of the busiest weekends in Muncie, IN the entire year. Our party of six drove the 240 miles to Muncie - excited about the weekend with our son at Ball State - to discover the hotel we had booked had errored in our reservation (even though I had called the previous Thursday and confirmed the reservation) and we had no rooms. After multiple phone calls we discovered there were no rooms available in Muncie or within 60 miles of Muncie.
On a whim, I drove across the street to the Holiday Inn Express Hotel & Suites and was immediately and warmly greeted at the front desk by a young lady named Kate. I explained our plight, and immediately Kate worked diligently and professionally to find us a room - all the while with a warm smile. Fortunately for us, Kate was able to book us a room at the Holiday Inn Express Hotel & Suites.
We will be traveling to Muncie several times a year over the next three years, and I assure you we will be staying at the Holiday Inn Express, not the property we had stayed at on previous trips and who had errored on our reservation on this trip and was unwilling to do anything about it.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Muncie is conveniently located one mile from Ball State University and just 6 miles from I-69 in Muncie. The hotel is close to shopping and within walking distance of several restaurants. Visit historic downtown Muncie just minutes away; also located close to numerous local businesses in the area. With several museums and attractions nearby, you'll have plenty to do before you return to the hotel to swim in our indoor heated pool. Rooms are equipped with free high speed internet and complimentary wireless access, hair dryers, irons and ironing boards. The Holiday Inn Express in Muncie has suites, as well as standard rooms with microwaves and refrigerators available. You'll find our rooms clean, comfortable and just the place you need to prepare for the day ahead. Start your day with our complimentary extended continental breakfast served daily. The Muncie Holiday Inn Express has a free business and copy center for your conveniences, and sundry items are also available on-site. From the moment you walk in the door, you will be greeted by our award-winning, courteous and friendly staff. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Muncie
- Holiday Inn Express Muncie
- Holiday Inn Muncie
- Muncie Holiday Inn