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Best Western Muncie
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Reviews (232)
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190 - 195 of 232 reviews
Reviewed March 26, 2014

Any time I come to Muncie I always book at this motel , very clean, very friendly and any problem that may come up is quickly resolved and the breakfast is awesome. It is close to restaurants, malls, auto service and BSU. I recommend 2nd story room on weekend so you dont hear folks up stairs walking around at night if you on the first floor,,other than that I had no issues.

  • Stayed: March 2014, traveled solo
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Review collected in partnership with Best Western
1  Thank Douglas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chandra k, General Manager at Best Western Muncie, responded to this reviewResponded March 28, 2014

We thank you very much for the time taken to say nice things about us. We are in the process of a full remodel of our facility and am sure things will further improve in days to come.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

hotel was clean. breakfast was good. The beds should be replaces. Very uncomfortable. All rooms had microwaves and refrigerators. One of the security locks on outside door was missing and you didn't need a key to get in. Pool was area was very clean and nice. I had 6 rooms reserved and they were all ready and we arrived early, but they would not let us check in till 3. since we had a bowling tournament, we had to take all of our clothes and coolers with us. A little inconvenient.

Room Tip: all rooms seemed to be equal
  • Stayed: March 2014, traveled with friends
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Thank jim b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chandra k, General Manager at Best Western Muncie, responded to this reviewResponded March 26, 2014

Thank you for your survey. We are in the process of renovation will be getting new furniture and bedding in the 2nd week of april. Carpets are due in summer. I appologize that we could not get you in early, thats because the rooms were getting cleaned and we did not have vacant rooms from previous night. We promise to provide more better serviced in future.

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Reviewed March 17, 2014

DO not stay here...not worth the price...appearance is ok from the outside...then it is downhill from there...plug ins loose...beds are ancient...bathrooms small and water seemed contaminated....skin started to itch.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
Thank ajilon2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chandra k, General Manager at Best Western Muncie, responded to this reviewResponded March 19, 2014

Thank you very much for the review. We do appologize for the bad experience. We are in the process of remodelling the hotel and shall be done by the spring time. Am sure you woluld have a nice experience the next time.

Regards
Chandra Kollipara

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Reviewed March 6, 2014

for the value, it is good. but tey need to spruce the place up. it is not up to the standards of the best western motels. the lights are on a light saving device. i had to get up every half an hour to turn them on again.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
Thank SALLY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2014

We had a broken TV and shower. The hotel employees never came to fix it and never discounted us on our stay. I had to wait for a half hour at the front desk before anyone even came up to check us in or out.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Lockia2404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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