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“Perfect as usual.” 5 of 5 bubbles
Review of Hampton Inn & Suites Muncie

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Hampton Inn & Suites Muncie
Ranked #1 of 13 Hotels in Muncie
Certificate of Excellence
Fayetteville, New York
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Perfect as usual.”
5 of 5 bubbles Reviewed April 7, 2013 via mobile

Hampton Inns have come to be one of my favorite chains and this hotel in Muncie demonstrates why.

The service was excellent and the room was immaculate. I stayed while in the area for business and settled in very nicely after a 10 hr drive.

The room was roomy, well maintained and very clean. The breakfast was also very good.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank indared
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review, April 9, 2013
Dear Guest ,
Thank you for staying with us in HamptonInn and suites , Muncie , Indiana . You are right , Hampton inn is a very consistant brand when comes to amneties and service . We stand behind our 100% satisfaction promise which we render to all our guest on all their stays . And its comments like these which help us and motivate us to keep doing what we are doing . Looking forward to host you during your next stay in Muncie Indiana......Jim Jacob GM
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455 reviews from our community

Traveler rating
    254
    131
    38
    18
    14
See reviews for
194
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137
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Lakewood, Ohio
1 review
5 of 5 bubbles Reviewed March 31, 2013

I am writing to compliment Harry Tracy and Gabriella (I didn’t catch her last name) for their excellent customer service.
While trying to correct a billing issue using the Hilton Honor phone line, I was transferred to different people and ultimately to a line that no one answered.
Mr. Tracy and Gabriella resolved the issue quickly and did so with courtesy and professionalism. I greatly appreciate their help.’

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rick r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review, April 2, 2013
dear guest , Thank you for your stayn in Hampton inn and suites Muncie . We take pride in service to our guest .I am really glad that you enjoyed your stay . I have gone ahead and complimented both Harry and Gabrielle for taking care of your issue . Looking forward to host you during your stay in Muncie .......jim Gm
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Indianapolis, Indiana
1 review
4 of 5 bubbles Reviewed March 17, 2013

In the end, I was satified with my stay at the Hampton Inn in Muncie. I was skeptical the first night, when a weird creaking in the bathroom woke me at 6AM. However, after reporting the noise to the hotel staff, they had maintenance look in on the room the next day. The noise turned out to be the vanity light (which I discovered because of the time I spent in the room), so I learned to turn it out well before bedtime. It was a small inconvenience, but when reported at check-out, they vowed to have it repaired shortly. I was also very happy with the breakfast options - there was a variety of heathly and indulgent choices, as well as some that worked for someone on the go. Overall, I was quite satisfied with my time there.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jamie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review, April 2, 2013
Dear guest ,
Thank you for your stay with us in Muncie . We figured out why your room was making that noise , it was because of the balast of a light . we took care of the issue . Looking forward to host you with your next stay in Hampton inn and suites . Glad to see that you have been satisfied with your stay and we at hampton take pride to make sure you are each and every time you stay with us . ........jim gm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed March 16, 2013

I've stayed at this Hampton Inn 3 times for business travel, and much prefer it to the Holiday Inn across the street that I tried last year instead. It's clean, has a nicely updated lobby area and guest room bathrooms. Complimentary breakfast and in-room wifi, small but perfectly adequate fitness center. I will stay here again on my next annual trip to Muncie, seems to be the best option in the area and is less than 5 minutes from Ball State and numerous restaurants.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JMP10910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review, April 9, 2013
Dear guest ,
Thank you for the excellent comments and rating . I shall definitely pass on the comments to our staff which means a lot to all of us . Again thank you for staying with us in hampton inn and suites Muncie . .......Jim Jacob GM
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Indianapolis
2 reviews
2 of 5 bubbles Reviewed March 15, 2013

I stayed at this location during a small snowstorm. Considering it is the Midwest, it wasn't the worst that this area has seen. However, the morning after the snowstorm, the hotel had not even attempted to clean any of the parking lot or even shovel the walkways. I was stuck in the parking lot. Two of the hotel guests helped push me out of the snow. The entrance of the hotel was not shoveled. This should not have happened. After, I finally got unstuck, later during the day, I recieved a call from the hotel staff stating that I should have checked out of my room by 11am, I informed the staff that I had extended my stay for another night. After pausing briefly, they stated oh, I see that. They also informed me that they entered my room but didn't touch anything. When I arrived back to my hotel that night, there was a note on my door stating I needed to remove my "privacy" tag by 11am everyday. This has never been my experience at any other Hampton Hotel. If I am sleep during the middle of the day because I have an evening function,etc. why does the Hampton have the right to request this???

  • Stayed March 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank kslim2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review, April 2, 2013
Dear guest ,
I must really apologise for for the snow not being cleant up by the snow crew . The time to clean up snow is always a touchy issue . When the trucks come in early there is chances of the snow being plowed right in front of the car and the chances of getting stuck is more . The trucks normally come in before 7 but due to the heavy snow they were delayed and hence the problems . This is not typical of our service and would like to apologise for the same . Looking forward to host you all again next year . Thank you your staying with us in Hampton inn and suites .......Jim Gm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Souderton, Pennsylvania
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 14, 2013

I stayed here for 1 night while on business travel. The room was gorgeous, and perfectly clean. The bed was comfy and I slept really well. Breakfast was decent for a free hot breakfast, and filled me up well enough. The general manager was in the breakfast area making sure everyone was pleased with their stay. I like to see when the staff goes out of their way to ensure satisfaction.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rushville, Indiana, USA
2 reviews
5 of 5 bubbles Reviewed March 8, 2013

We often stay at a hotel during the winter so that my handicapped granddaughter can swim - an activity she loves! The Muncie Hampton Inn was a wonderful experience. Chair lift at pool was greatly appreciated. Rooms were clean, comfortable beds, good breakfast, friendly atmosphere, and a GREAT staff who made sure that we had everything we needed. Will stay here again when staying in the area without a doubt. Hope Hampton Inns realize what a "jewel" they have in Muncie, Indiana!

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review, March 9, 2013
Ms Barbara ,
Thank you very much for your compliments . The staff enjoyed hosting you during your stay here in Hampton inn and suites Muncie . I have posted your compliments to the staff concerned . They really appreciate this . It means a lot to them . Looking forward to host you next time you are in town ...........Jim Jacob gm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Muncie

Property: Hampton Inn & Suites Muncie
Address: 4220 W Bethel Ave, Muncie, IN 47304-5445
Phone Number:
Location: United States > Indiana > Muncie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Muncie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Muncie 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
At the modern 4-story Hampton Inn & Suites Muncie Indiana hotel, you'll find exactly what you need. Whether your travel is business or pleasure in our spacious bedroom you'll enjoy all the extras our hotel has to offer. ... more   less 
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Also Known As:
Hampton Inn And Suites Muncie
Hampton Inn & Suites Muncie Hotel Muncie
Hampton Inn Muncie
Muncie Hampton Inn

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