PPR started out as a nightmare. We arrived about 9:30PM only to learn that this was after hours and the office was closed. We could see an envelope with our name on it in a lockbox but did not have the code. We made several attempts to call the number for assistance only to be hung up on several times. The mgr finally showed up bc we had tripped the alarm, or maybe she got tired of us calling. She proceeded to scold us on proper check-in etiquette. We had enough of her rudeness and explained that we were customers who had pre-paid and wanted to get into our cottage.
Things got better after that, but I would not call the management friendly or cordial, though they were efficient.
The cottage was clean and very well equipped (dishware, glasses, cooking utensils, pots and pans, towels, etc.) , though no oven. The furniture was quite dated and a little grimy so we covered the couch with a sheet. Other than that the rooms were clean.
The location was fabulous. Walking distance to several gorgeous beaches. Close to natural areas. Locals were very friendly and did not hesitate to suggest a good restaurant or fun activity. We did not do any of the activities organized by the resort because we found so much to do on our own.
- Official Description (provided by the hotel):
- "Get away from it all" Pacific Palms Resort offers a getaway holiday on the mid north coast of NSW situated between Wallis Lake and the Pacific Ocean, approximately 20km south of Forster/Tuncurry. The resort offers an extensive activities program along with facilities including a swimming pool, spa, sauna, gymnasium, barbecue and playground. With award winning newly refurbished self contained villas and facilities and a friendliness that allows you to relax and enjoy this idyllic location, come and spoil yourself in the resort’s perfect holidays environment.Some units may not be suitable for wheelchair or walking difficulties. A vehicle is a must for this resort as there is no public transport. Contact Classic Holidays for Thrifty Car Hire rates. ... more less
- Reservation Options:
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- Also Known As:
- Pacific Palms Hotel Pacific Palms