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“our slice of heaven”

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Pacific Palms Resort
Ranked #2 of 3 Hotels in Blueys Beach
Certificate of Excellence
Reviewed April 24, 2012

I have been reading the negative comments of some of the people who have stayed at Pacific Palms and am wondering if they are talking about the same place that I look forward to returning to every year. This area is superb and the resort is perfectly placed to enjoy the lake and the beaches. I have made a photo book of the superb sunsets that I have enjoyed over the past few years. Equal to any sunset I have seen in the world and every night is a different delight to behold. As for the resort, we love it so much we have just purchased a second timeshare week there. Nick and Susan take a real pride in the resort as if it were their own. They have made many improvements and have been refurbishing all the apartments, which are now more attractive and are very comfortable and clean with the best showers. The pool is my favourite place to hang out - the water is always warm and it is protected from the wind. The setting is gorgeous and although there are over 100 people staying there at times, the way the resort is laid out you almost feel like you are the only ones there. Gardens are well kept and maintained. Quite frankly I am quite happy to keep this place a secret.

  • Stayed: April 2012, traveled with friends
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1  Thank rrene70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 - 117 of 130 reviews

Reviewed March 31, 2012

We stayed at this resort, we had booked for a week but left after two nights. The manageress had so many rules and we felt quite uncomfortable when checking in. She said you can't check in until 4pm but it says 2pm on the website. She said that is for rental weeks not timeshare weeks because they pay more. We were there for our daughter's wedding and had two guests (2 br cottage) for two nights only. Our guests were rudely told to park on the road but not all cottages were full and there were at least 4 parks nearby. Manageress phoned me when I was relaxing in the cottage and told me off about parking, reminded me of the (numerous) rules and generally was a pain in the ....... about everything. We have stayed in many places around the world, first one we have not felt welcome in. Left after two nights and went somewhere more friendly. Won't go back ever. The place was riddled with ants and other nasties so you could not even leave out a crumb, needs to be treated weekly around the perimeter. Rec room and pool in disrepair, spa etc gone, and LOADS of rules, rules, rules and if you don't stick to them, you are reminded loud and clear. Other reviewer was quite right, it is a strange and not very hospitable place, not worth the money.

Room Tip: Take insect spray.
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  • Stayed: March 2012, traveled with family
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7  Thank Jennie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2012

We were a group of 4 sharing a 2 bedroom unit we obtained on a time-share exchange.

The unit was clean but old and could do with an upgrade but being close to the beach and the Lake it seemed to fit the surrounds and we all felt relaxed. Unfortunately there was no ensuite so sometimes we had to wait to use the bathroom.

The gardens were pretty and the games room was large although we did not have the opportunity to use it. There was a tennis court and pool but we spent most of our time fishing, visiting the beach or just touring the very attractive region. You definitely need a car to get the best out of this holiday. There is a club within walking distance where you can get a meal or just sit outside with a drink overlooking the Lake. There is also a Bowls Club which we visited for a meal - we used their Courtesy Bus both ways which was a bonus.

We did not spend a lot of time in our unit but it was adequate for our needs as we always do a lot of self catering. There is no doubt the location helps the rating of this property.

We would return to Pacific Palms Resort.

Room Tip: Ask for a room with an outlook so you are not boxed in with a view of other units
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  • Stayed: January 2012, traveled with friends
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3  Thank Mackasx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2011

We recently stayed for a week (as a timeshare exchange). The resort is getting a little dated but on the whole well looked after. The staff were all friendly.

My problem was with the facilities.
I was not informed when booking the exchange, nor when checking in, that the indoor spa, sauna and gym were no longer available (actually ripped out). Not sure what they will do with the space. I enjoy saunas and spas!

The outdoor pool and spa area really could do with updating as it is showing age. The side jets of the outdoor spa were not working, one of the drains on the floor of the spa was broken and tiles patched up.

On the Monday of our stay, a group of teenagers (apparently from a large family who owned at the resort) broke one of the handrails for the spa (just about ripped it out of the ground). This meant we could not use the outdoor spa for most of the time we stayed there. I know that is not the resorts fault but with the indoor spa gone, it was very dissapointing.

The villa we stayed in was nice, I think recently updated. A lovely view, just a bit awkward to drive in and out of (though we were told on checking in and if it was too much of a problem, they would have moved us). A lot of birds, we liked that.
Apparently other wildlife "hangs around", we didn't see any but would have liked to.

Very handy for the beach (if that is "what you're into"). About 3 minutes walk. The beach is also patrolled.

Also, close by, there is a small parking area by the side of the lake. It's a good spot to watch the sunset. We missed seeing a full sunset but I can imagine how nice it would be!

Some people may not like that it is a bit of a drive to Forster but, having previously known about the location, it was not an issue for us.

I would stay again but would like to think that the updating of the pool area be done and another spa and sauna be in place.

Room Tip: If not mentioned, ask for a villa with an open view rather than overlooked.
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  • Stayed: September 2011, traveled with family
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3  Thank simplyjewelry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2011

We have just returned from 2 weeks stay over the very busy Easter period and had an absolutely wonderful time. The children's program was fantastic and the heated pool and spa was just great - made swimming in Autumn a pleasure. The staff at this resort were fantastic and made us feel extremely welcome throughout the whole week - nothing was to much trouble. We met Nick & Susan (the managers) are joined them in the rec room of an evening for coffee & cake and a game chess on the giant outdoor chess set. As we had such a wonderful time we are booking again for the Sept school holidays. We have read through some of the comments below and believe me the negative ones are definately not true - obviously there must have been an issue with these guests perhaps - attitude!

  • Stayed: April 2011, traveled with family
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Thank family017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2011

the resort is a little dated but the surrounds are great. Would be so much better if the management realised that they are in hospitality and not some control camp, the manager is quite rude and the least thing seems to be a problem with her.We decided to leave a day early and loaded our vehicle, we left some items in the fridge and went t to the villa that our friends were in and told them about the food we had left for them. Within 10 minutes the manager had taken the food items for himself.

  • Stayed: December 2010, traveled with friends
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6  Thank Blance26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2010

My husband, myself and our son stayed at Pacific Palms Resort and had a wonderful experience. Nick and Susan were very friendly and willing to help us find any attraction that we wanted to visit. Nick told us where to go find kanagaroos in the wild. Coomba has kangaroos laying in the front yards of family homes as if they were little pets.

Our cottage was well stocked with utensils, linens, etc. As we sat on our balcony, we could hear the ocean just over the hill. There is a beach in walking distance. There are a lot of trees around the cottage. It is a beautiful, well taken care of area.

There are small towns close by for shopping and a lot of restaurants. I think we tried a new restaurant each night we were there.

Nick made a real Australian breakfast for us one morning and it was fantastic and a lot of it. There is also an open air market just down the hill from the resort on Sundays.

There are laundry facilities available also. This was a real plus for me.

Thank you Nick and Susan for making our stay with Pacific Palms Resort so enjoyable.

  • Stayed: November 2010, traveled with family
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Thank CJS1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pacific Palms Resort

Address: 2 Lakeside Cres, Blueys Beach, New South Wales 2428, Australia
Location: Australia > New South Wales > Blueys Beach
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Blueys Beach
Price Range: $104 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Palms Resort 3.5*
Number of rooms: 27
Official Description (provided by the hotel):
"Get away from it all" Pacific Palms Resort offers a getaway holiday on the mid north coast of NSW situated between Wallis Lake and the Pacific Ocean, approximately 20km south of Forster/Tuncurry. The resort offers an extensive activities program along with facilities including a swimming pool, spa, sauna, gymnasium, barbecue and playground. With award winning newly refurbished self contained villas and facilities and a friendliness that allows you to relax and enjoy this idyllic location, come and spoil yourself in the resort’s perfect holidays environment.Some units may not be suitable for wheelchair or walking difficulties. A vehicle is a must for this resort as there is no public transport. Contact Classic Holidays for Thrifty Car Hire rates. ... more   less 
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Also Known As:
Pacific Palms Hotel Pacific Palms

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