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“Hometown hospitality”

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Best Western Plus Brandywine Inn & Suites
Ranked #1 of 9 Hotels in Monticello
Certificate of Excellence
Reviewed February 24, 2014

As former residents of the area, we always stay at this hotel when we return. Recent stay was for a reunion; the manager was extremely helpful and accommodating as we made plans. Very attractive and comfortable public areas. A last minute request was quickly fulfilled providing our group a spot to continue socializing late into the evening. Kudos to Deanna, Linda and all the staff for a clean, comfortable hotel with excellent service.

  • Stayed: February 2014, traveled with friends
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Thank hattie400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this reviewResponded February 26, 2014

Hello!

Thank you so very much for taking the time to provide feedback about your stay! I hope you had a safe trip home. We loved having you and your group stay with us and look forward to your next reunion!

Again, thank you so much!

Warmest regards,
Deanna

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177 - 183 of 219 reviews

Reviewed February 19, 2014

Stayed for a second time, long term due to work in the area and I am impressed. This is one of the best in the chain in my opinion. Convenient health spa attached, very nice weekly buffet (though maybe a tad expensive considering it's in a conference room), have really enjoyed the managers snacks and beer keg on a weekly basis and it is a well cared for property, inside and out. The rough weather was a problem this winter but the sidewalks and parking lot were cleared daily of snowfall and it was a very safe parking lot. My room was a first floor suite with everything I needed, microwave, fridge, and even 2 TV's. Comfortable bed, heating system worked well, quiet room, above decent breakfast and very clean bath. Exceptional management which was the main reason I came back here for a second extended stay. Nice job Brandywine Inn!

  • Stayed: February 2014, traveled on business
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Thank Jim21W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this reviewResponded February 21, 2014

Dear Jim,

Thank you so much for taking the time to let us know how we are doing here at the Brandywine! We really appreciate knowing what you like about your stay! We hope you are able to visit us again.

If I may ever be of assistance, please let me know. Thanks again.

Sincerely,

Deanna

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Reviewed February 15, 2014

Poor Lighting, towels worn out and stiff, inadequate desk space to conduct bizz, breakfast was terrible, egg omelette with nothing in it, sausage dried up and burnt, tables dirty. nothing more to say.....

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
Thank Larry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this reviewResponded February 17, 2014

Dear Larry,

First, I would like to apologize to you for not meeting or exceeding your expectations. I appreciate you taking the time to complete this survey and provide your feedback. All feedback is valuable and helps us to continue to make our guests as comfortable as possible. I would like to let you know that we already have complete new furniture on order for our guest rooms, which includes larger desks and new lamps. I would like to invite you to return expecting a different look in your room! Again, thank you for staying with us and providing your feedback. Please do not hesitate to contact me directly at any time.

Sincerely,

Deanna Pass

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Reviewed February 4, 2014

The room was very clean. It was a pleasant place to hang out with my family. There were plenty of amenities. We enjoyed using the pool. The family really enjoyed the breakfast. There was a nice variety of foods available and we enjoyed making waffles.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Best Western
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this reviewResponded February 7, 2014

Wonderful! We are so happy that you and your family had a great stay! It was great to hear from you. Thank you for taking the time out of your busy day to let us know how we are doing. We hope to have you back again soon!

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Reviewed January 27, 2014

We saw stains on the chairs, as in something had been spilled (I hope) but not cleaned…. left some kind of 'water mark". Upon entering the bathroom, it looked ok, but when sitting to do business we saw multiple dirty tiles under the sink. The coffee maker had a ring of crust around the inside where one pours water, and the coffee that came out had an 'oil slick' on the top…

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Rita C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this reviewResponded January 29, 2014

Thank you so much for taking the time to complete a survey about your stay. We apologize for the oversight on the details in your room! We are following up on any issues immediately. We appreciate your staying with us and the 2 rooms that you booked. Our goal is to provide superior service and cleanliness to our guests. We hope that you will stay with us in the future and give us another opportunity to meet our goal. Again, thank you for your time and being a valued guest.

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Reviewed January 26, 2014

Very good place to stay in Monticello, Indiana. Compared with other Hotel/Motel accomodations, this is the best in the area. For those interested, they have an attached fitness area and convention center. for large groups. I definatly would recommend this hotel to anyone needing loging in or near Monticello, In.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Best Western
Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this reviewResponded January 29, 2014

Thank you so much for your time in telling reviewers about your experience while staying with us! We appreciate having your as one of our valued guests! We look forward to serving you again when you are in the area. Thanks again!

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Reviewed January 6, 2014

Clean rooms but very quiet for all the activities they have for everyone. Snowed in for 2 days could've used a microwave in the room but really not to big of a deal. I would stay here again no problem.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Best Western
Thank Scott P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this reviewResponded January 8, 2014

Thank you for taking the time to provide your feedback about your stay! After the week you have had fighting the weather during your travels, it is very much appreciated. I thought I would let you know that we are in the process of planning renovations to our guest rooms and that includes adding a microwave to each room. We look forward to hosting you again! Again, thank you for your kind comments.

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Additional Information about Best Western Plus Brandywine Inn & Suites

Address: 304 S 6th St, Monticello, IN 47960-8174 (Formerly BEST WESTERN PLUS Brandywine Inn & Suites)
Phone Number:
Location: United States > Indiana > Monticello
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Monticello
Price Range: $131 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Brandywine Inn & Suites 2.5*
Number of rooms: 59
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Also Known As:
Best Western Monticello
Monticello Best Western
Best Western Plus Brandywine Inn & Suites Indiana/Monticello

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