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“Brandywine Inn and Suites, Montincello, IN”

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Best Western Plus Brandywine Inn & Suites
Ranked #1 of 9 Hotels in Monticello
Certificate of Excellence
Kingston, Tennessee
Level 4 Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Brandywine Inn and Suites, Montincello, IN”
Reviewed September 23, 2013

We were traveling to attend to a family matter and the Brandywine Inn and Suites in Monticello was near to where we needed to conduct business. The exterior of this Best Western is very appealing and the interior was as well. Excellent service and very nice, extremely clean rooms! The night clerk gave us a very good recommendation as to where to eat dinner. The restaurant he told us about was close and the food and prices very good. Should we ever come back to the area, we will stay at the Brandwine Inn and Suites again. It was a very pleasant experience.

  • Stayed September 2013, traveled as a couple
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank 2kay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this review, September 24, 2013
Thank you so much for taking the time to complete a survey about your stay at our hotel! We really appreciate you letting other people know about your experience. It is our goal to exceed our guests expectations! Again, thank you and we hope to see you again in the future.
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205 reviews from our community

Traveler rating
    120
    54
    10
    10
    11
See reviews for
98
30
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Goshen, United States
1 review
Reviewed September 18, 2013

The Room great, Large nice sitting area!! Carpet and cleanliness was not so great. chairs and couch were not so great. Bed excellent very comfortable. Breakfast VERY good.Priced way too high. I went for night with my gf to get away for a evening.. Liked the sink and accommodations in room. Plates glasses forks microwave. decent service. would stay again. wish prices would drop 30 bucks.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jason Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this review, September 19, 2013
Thank you for completing a survey about our property. We love getting feedback! It is good to know that you enjoyed our complimentary breakfast and the amenities in your room. We also are taking notice areas that leave room for improvement. Thanks again and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grant Park, Illinois
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 28, 2013

I pre-purchased the King Suite for my daughter and new son in law. They were so helpful in making sure everything was just perfect for them. They said the room was simply beautiful. They enjoyed the hot breakfast also. Within just minutes of Indiana Beach.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this review, August 30, 2013
Thank you so much for taking the time to let us know how we are doing. We are thrilled that your daughter and son-in-law had an enjoyable stay.

We hope that you and your family will stay with us again in the future.

Again, thank you so much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niles, United States
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 22, 2013

Survey doesn't specify if I'm reviewing Best Western or Silver Beach; since the last page was talking about Silver Beach... But, Silver Beach was great because they let us check in near midnight and only charged us $150 for a $400 room. It was an awesome room! Best Western was great too. No complaints. Clean, lots of fun stuff to do at the hotel; even tanning! Pool was great. The bed was stiff though; our backs hurt in the morning. But I was very happy with the hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western

Helpful?
Thank 127renaej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this review, August 23, 2013
Thank you for taking the time to response. We really use the feedback that we receive to continue to improve our property and service.

We are thrilled that you enjoyed your stay.

Thanks again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 19, 2013

We stayed for two nights - very satisfied. Check-in was quick & convenient, staff was very friendly. The lobby is very nicely appointed (better than almost every other Best Western we've stayed at.)

The rooms (we had two double beds) were clean with plenty of room (nice desk/work area w/ office chair, extra table and chairs, etc.) The flat screen TV had a great picture and there was a good selection of programming to choose from including HD channels. There's also a good-sized fridge in the room (but no microwave. However, the microwave down near the lobby was sufficient when we needed to heat something up.) Free WiFi had a good signal throughout - no problems with connections or download speed during our stay, and no login screen to deal with when you first connect.

The fitness and pool facilities are outstanding for a hotel in this class. Pool was large and water refreshing - not too cold, not too warm. The jacuzzi was nice and hot (as it should be) and large enough to hold quite a few people (at least 8-10 comfortably -- it's not one of those tiny things you see in some hotels were 3-4 is a crowd...) They also have a (dry) sauna in the pool area. The only nit-pick I'd have is that you have to get the towels from the fitness center (inconvenient, outside the pool area and down the hall) and the interior lighting for the pool isn't particularly good if you're going to swim at night. However, all things considered, it's WAY above the norm and a real plus for this property. I know the manager reads these reviews, so I'm curious as to why you (they) don't just stock towels in the pool area? There's even shelving right there on the wall that looks like it was designed for that purpose...

The breakfast was as expected and consistent with other BW properties. One day we had omelets and sausage, next day was bacon. As usual, there's a waffle iron there and the batter was constantly checked and refreshed when needed. The breakfast area was clean despite a large crowd (hotel was sold out that weekend.)

We were happy with our stay and would recommend this property.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank KS070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this review, August 20, 2013
Thank you so much for your kind response! I would like to address your comment about the pool towels. In fact, we just changed our policy on them about a week ago. We did offer them at the pool on those shelves that you referenced. We absolutely do not want to inconvenience our hotel guests as that was not our goal in the change, so thank you for your feedback on this process. We appreciate your time and comments and hope to host you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sawyer, United States
1 review
Reviewed August 13, 2013

This hotel was extremely clean, quiet and friendly. I got much more than I expected as far as the size of the room and all the ammenites. The staff was very friendly, rooms were very clean and the free breakfast was very good. Oh, the beds were amazingly comfortable!

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this review, August 15, 2013
Thank you so much for taking the time to write a review! I will share your comments with my staff as it is their goal to receive great feedback. We hope to have you stay with us in the future. Again, thank you so much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Croix
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 13, 2013

Recently we stayed at this hotel while attending a wedding reception. We are both smokers and totally respect the non-smoking policy. We always go outside to an acceptable area. I always "field strip" the cigarette when finished and put the butt in my pocket for later disposal. Upon receiving our CC statement, we find we were charged $150.00 for smoking in the room. I am 68 years old and not prone to exaggerating the truth. I have no recourse but to pay the fee, but I am livid about the situation.

  • Stayed May 2013, traveled with family
    • Value
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Helpful?
2 Thank stxman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15078, General Manager at Best Western Plus Brandywine Inn & Suites, responded to this review, July 15, 2013
Thank you for your response. We take all comments to heart as our goal is to have extremely happy guests. Our non-smoking policy, as mandated by the State of Indiana, is taken seriously at our facility as we do respect the comfort and allergies of all of our guests. We do thoroughly investigate, several staff members inspect the room, if there is suspicion that smoking has occurred in a room. We do a complete deep clean, thus we have to have a charge to cover the carpet, drapery, mattress, walls, and upholstery cleaning. If you feel we were inaccurate, I would be happy to address this charge with you if you would like to contact me as I do not know your identity. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Brandywine Inn & Suites

Property: Best Western Plus Brandywine Inn & Suites
Address: 304 S 6th St, Monticello, IN 47960-8174 (Formerly BEST WESTERN PLUS Brandywine Inn & Suites)
Phone Number:
Location: United States > Indiana > Monticello
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Monticello
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Brandywine Inn & Suites 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Best Western Monticello
Monticello Best Western
Best Western Plus Brandywine Inn & Suites Indiana/Monticello

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