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“Wonderful Hotel!”

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Country Inn & Suites By Carlson, Mishawaka, IN
Ranked #8 of 16 Hotels in Mishawaka
Reviewed August 1, 2014

We'd been driving for 13 hours from Washington DC on our way home and found this hotel to stay at for one evening. It was clean, and the bed was very comfortable. The staff was very friendly and welcoming. We'd stay there again in a heartbeat.

Room Tip: We had a king suite on the second level and it was close to the stairs and ice machine. Nice view o...
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  • Stayed: July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Golfnut722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen H, General Manager at Country Inn & Suites By Carlson, Mishawaka, IN, responded to this reviewResponded August 3, 2014

Dear Wonderful,

Thank you so much for your great comments! I am so glad that you were able to try us out and that we met your expectations! Thanks again and hope to see you back soon!

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71 - 77 of 134 reviews

Reviewed July 23, 2014

The property is below average in most everything. Leave your laptops, ipads and other mobile devices in your car because surfing the internet in the evenings is not permitted at this property. Hi price and super SLOW internet speed.

Room Tip: All rooms have equally slow internet... Near as I could tell the hotel is purchasing 1.5mbps to be d...
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  • Stayed: July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Leeana22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen H, General Manager at Country Inn & Suites By Carlson, Mishawaka, IN, responded to this reviewResponded August 3, 2014

Dear Leeana22,

Thank you for your comments, yes we have had issues with our wireless provider and it has since been fixed . We will be starting a long needed renovation at the end of August this year and encourage everyone to see our new update.

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Reviewed July 22, 2014

well, we walked in and it was so small. the pool was smaller than our room! the "work out room" had 3 machines which only one of them worked. so we spent 160 dollars which was allot of money! their website said there were free cookies and popcorn all the time which would have been good if there were any cookies or if the popcorn machine was even plugged in! the only thing we enjoyed was the buffalo wild wings 5 miles away. we will never come back to this hotel again!

  • Stayed: July 2014
    • Value
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Thank rachwal532689367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen H, General Manager at Country Inn & Suites By Carlson, Mishawaka, IN, responded to this reviewResponded August 3, 2014

Dear achwal53268936,

I am so sorry that your recent stay with us was not acceptable. We like strive for excellence and with your comments we can see what we still need to work on.

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Reviewed May 28, 2014

Husband stayed at this hotel on a conference trip, unfortunately since he was not the one that booked it he had no say as to where to stay. Proof positive that you always check trip advisor before booking a hotel. Room smelled some of the furniture was worn and well beyond needing replaced. When a room doesn't look clean how can you feel clean staying there .Hope the management is planning a re-model of this hotel shortly to get the rooms brought up to better quality.

  • Stayed: September 2013, traveled on business
    • Value
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Thank jnrightmire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen H, General Manager at Country Inn & Suites By Carlson, Mishawaka, IN, responded to this reviewResponded June 8, 2014

Dear jnrightmire,

Thank you for taking the time to provide us with your feedback and I apologize for the inconvenience you experienced during your stay with us. Cleanliness is one of our top standards here at the Holiday Inn Express Mishawaka and I apologize if things did not seem that way. Please rest assured that I will personally follow up with each of your concerns to ensure that any and all situations can be addressed. Thank you again for the feedback and I welcome you back whenever you are in the South Bend area.

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Reviewed May 2, 2014

Very nice staff on a busy weekend-overly flexible and doing their very best to accommodate everyone's requests. Hospitality is still around! Pool was small but clean and enjoyable. Great location near shopping and restaurants.

  • Stayed: May 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Thank Triez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen H, General Manager at Country Inn & Suites By Carlson, Mishawaka, IN, responded to this reviewResponded June 8, 2014

Dear Triez ,

Thank you for your feedback of your recent stay at the Holiday Inn Express Mishawaka. Please accept our sincere gratitude for the positive review that you provided.

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Reviewed April 23, 2014

There are no words to describe the hospitality that was given to me and my daughter while we stayed there. Especially from Kate Dance... She went above and beyond kindness and she made a tough situation easy..Everyone there were happy, easygoing and steadfast in any and all request that we had. The smell of the hotel was inviting and clean.. I would recommend that all other Holiday Inns across america take lessons on how to treat customers and take pride in the hotels appearance. Thank you again Kate Dance you have left a mark in my life...

Room Tip: Stay here.. Shopping and food a step away.
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  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen H, General Manager at Country Inn & Suites By Carlson, Mishawaka, IN, responded to this reviewResponded June 8, 2014

Melissa B

On behalf of the Holiday Inn Express Mishawaka
we would like to thank you for your review of our property. We are glad that our staff and hotel exceeded your expectations. We hope that you visit us again soon.Thank you for making us a great hotel that guests love.

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Reviewed April 7, 2014 via mobile

Great location close to many restaurants and shopping. Great ice cream shop right around the corner. Breakfast area clean and always stocked properly. Friendly staff and Professional management. Love the White Citrus Bath and Body Works amenities. Smells so good!!! We will return.
Thank you

Stayed: April 2014, traveled as a couple
1  Thank paulak22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen H, General Manager at Country Inn & Suites By Carlson, Mishawaka, IN, responded to this reviewResponded June 8, 2014

Dear paulak22,

Thank you for taking the time to express your satisfaction with the services and accommodations we offer. Our cleanliness, comfortable guestrooms and friendly service are hallmarks we strive to deliver. We're thrilled you enjoyed your time with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Mishawaka, IN

Address: 420 W University Dr, Mishawaka, IN 46545-1110 (Formerly Holiday Inn Express Mishawaka)
Phone Number:
Location: United States > Indiana > Mishawaka
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 Hotels in Mishawaka
Price Range: $86 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Mishawaka, IN 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Newly renovated hotel less than 5 miles from the university of Norte Dame. Breakfast and wifi provided free. Some suites available with jacuzzis. Full business center. Indoor pool available. ... more   less 
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Also Known As:
Holiday Inn Express Mishawaka Hotel Mishawaka
Holiday Inn Mishawaka
Mishawaka Holiday Inn

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