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“Little dated but great staff in nice area”

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Baymont Inn & Suites Mishawaka South Bend Area
Ranked #9 of 16 Hotels in Mishawaka
Reviewed August 4, 2013

While traveling across country I took a break to stay in this hotel. Front desk staff was extremely pleasant. I had a small problem with my room and it was fixed immediately. Front desk staff was very friendly and knowledgeable about the area around the hotel.

While the location is not right off the interstate exchange it is only several miles and easy to find. Restaurants and a mall within walking distance.

Only down side to the hotel is the bathroom could really use some work. Maybe a resurface of the tub area. But I feel the need for updates in the bathroom was reflected in the price. Hotel was very reasonable.

Sitting area in lobby was very cozy and offered a nice selection of books to borrow.

  • Stayed: July 2013, traveled solo
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1  Thank palmtreequeen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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184 - 190 of 236 reviews

Reviewed July 16, 2013

I booked this through priceline at a good rate
The room was clean and the breakfast was good
It is located very close to the mall which is what we wanted
I was visiting friends in South Bend and wanted to do a little shopping too

  • Stayed: July 2013, traveled with friends
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2  Thank CdnJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

You expect good service and good rooms and this is what Country Inn & Suites consistently provide.
Checking in was speedy, & professional. Desk clerk Joe, was very pleasant and gracious. When a bathroom light was flickering on and off Joe was quick to move us to another room. Joe is a prime example of why we like the Country Inn & Suite chain. Their number 1 goal is Hospitality, cleanliness, comfort and good service. Need I say more? YES we'd stay here again.

Room Tip: Two story but no elevator.
  • Stayed: June 2013, traveled as a couple
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1  Thank james s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2013

My spouse and I travelled to Mishawaka this past week-end to attend a wedding. After googling the City we decided to stay at Carlson mostly due to the price and the assurance that the location could meet our requirements. The location was quite good as everything that we needed was within easy driving distance(Mishawaka has a shortage of sidewalks-so not much chance to walk). Enough shopping was easily accessible. The Hotel itself is tired and needs a face lift. The room was adequate but the bathtub could have used a buffing. The service by the room staff was poor as she did not even make the bed on our second day of three. The level of cleanliness in the hallways and common areas was poor though the staff were courteous and willing to assist when asked. Parking is good in front of the Hotel and there was little road noise in the room. The Pool was adequate even though it is not deep enough for average people. There is no Hot Tub. Breakfast, which is included, was good and plentiful and there the service was quite good. Overall, we were sorry that we had picked this venue and will not be back.

Room Tip: standard Hotel with no special issues
  • Stayed: June 2013, traveled as a couple
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1  Thank MichaelHM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

Staff was great ,mattresses were comfortable but the heavy bedding was not. The first room we were assigned had a faulty light in the bathroom, so we were moved. The overall hotel appearance was shabby. Carpet on the back stairway was very dirty. The facility needs to be refreshed.

  • Stayed: June 2013, traveled with family
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1  Thank Shirley N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

We've stayed there a couple of times before. Overall the hotel is clean and attractive and the hotel staff welcoming, however the state of the hotel room infrastructure leave something to be desired. My air conditioner/heater rattled so much it affected by sleep. Also the bathroom venting system was loud. The last time we stayed at the hotel the airconditioning system was also loud (different room). The good thing is that after mentioning the problem, they offered a different room and an upgrade next time I stayed there.

  • Stayed: January 2013, traveled solo
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2  Thank nutrinut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
agarritano, Front Office Manager at Baymont Inn & Suites Mishawaka South Bend Area, responded to this reviewResponded April 12, 2013

Thank you for your feedback about your stay with us. We appreciate your input and we value your business. I assure you that your concerns will be addressed with our team. We will use your review as a way to better our team and to improve the stays of future guests. Thank you again. Hope to see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

Nice hotel we had very friendly staff check us in and helpful with resturants in the area. Located close to all of the resturants within a few blocks over 10 of them. Easy on and off freeway. We stayed in the suite, while nice a little dated. Breakfast was good and hot. The only thing that was a disappointment is that they have no elevator and did not share this when we called and we had our Aunt traveling with us and she is elderly and had difficulty getting up and down the stairs. There was no rooms on the first floor as they were booked for a basketball game. For people traveling out of state that do not know this hotel that would be a important piece to share with people especially the handicapped as my Aunt was. We did not think to ask as almost all hotels have elevators, this was our first one without.

Room Tip: No elevator so if in need of a ground floor request when making reservation otherwise they will plac...
  • Stayed: February 2013, traveled with family
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1  Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Mishawaka South Bend Area

Address: 120 W University Dr, Mishawaka, IN 46545-1107 (Formerly Country Inn & Suites By Carlson, Mishawaka)
Phone Number:
Location: United States > Indiana > Mishawaka
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 16 Hotels in Mishawaka
Price Range: $101 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Baymont Inn & Suites Mishawaka South Bend Area 3*
Number of rooms: 62
Reservation Options:
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Also Known As:
Country Inn And Suites Mishawaka
Country Inn & Suites Mishawaka Hotel Mishawaka
Country Inn Mishawaka
Mishawaka Country Inn

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