My wife booked a room through our time share(they are not worth the money). She chose this location because it was central between Indianapolis, Ann Arbor and Chicago. When we arrived we were not given the category of room we booked. When she called to complain the desk asked her if you said anything on the first day. No we didn't we were .busy traveling around the first three days. The desk then said "I'll see what I can do". Clearly unacceptable. Lucky my wife went straight to the manager, Keith Raven, who knows that costumer service starts with the customer. this young man not only corrected the mistake (theirs not ours) he went above and beyond. I can't speak for anyonelse on staff but if you stay here and have a problem, you should speak to Mr. Raven.
- Official Description (provided by the hotel):
- Varsity Clubs is a beautiful 86 rooms all suite resort decorated with a collection of collegiate memorabilia; Located on Main St. in the heart of shopping/restaurant district. Hotel is 2 miles East of Notre Dame & 3 miles from South Bend. Each newly remodeled suite has a private living area, private bath entrance, a fully stocked kitchenette with Cuisinart appliances, & 2 flat screen TV's. The Varsity Clubs offers: a unique Indoor pool with outdoor view, 20 person spa, sauna, exercise facility, billiard table, golf green, bocce ball court, big screen TV in lobby, Stadium bar open Fri & Sat evenings & 2 meeting rooms. ... more less
- Reservation Options:
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- Also Known As:
- Varsity Clubs Of America Hotel Mishawaka
- Varsity Club Of America
- Varsity Hotel Mishawaka