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Quality Inn
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Reviews (95)
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Reviewed January 14, 2014

We stayed here for one night on our way to Chicago. Shopped at the outlet mall on Friday and just needed a place to sleep for the night. The best thing to be said about the room was that it was large. It had two queen beds, a pull-out sofa, a bar with sink and fridge, and plenty of extra space. The room was clean, except for the sheets on the pull-out, which had some questionable debris on them *shutter*. I called for new sheets and the clerk was very apologetic. The shower had very low pressure and the second person who showered had cold water. Not cool! The waffles at the free breakfast were good. Everything else didn't look worth trying. They had cold cereal and yogurt too. It wasn't a horrible place, but I would try a different hotel next time.

  • Stayed: January 2014, traveled with family
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1  Thank MichiganMomof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, Guest Relations Manager at Quality Inn, responded to this reviewResponded January 16, 2014

Thank you for taking the time to review our hotel. On behalf of our entire staff at Comfort Inn we apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Sincerely,

Jaclyn Brady
Customer Service Agent
Comfort Inn Michigan City
219-879-9190

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2013

got an earlier than expected check in, which was nice, particularly since we were going to a football game at Notre Dame later in the day. It's a Comfort Inn, it's what you would expect. Decent breakfast offering, and actually a terrific cable tv offering.. Sink and bathroom are an odd layout, a little uncomfortable since it's right on top of the door to the room. A bargain compared though to where we stayed in Mich. City two years ago. The place is a little worn, but good for one night.

  • Stayed: October 2013, traveled as a couple
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Thank socaltraveller18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, General Manager at Quality Inn, responded to this reviewResponded December 20, 2013

Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.

Sincerely,

Roger Sharma
General Manager
Comfort Inn Michigan City, Indiana
219-879-9190

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

We spent two nights here a few months ago. It's a basic little hotel. The front desk staff were friendly enough if not terribly responsive. The room was a decent size. The bed was reasonably comfortable. The room was clean. The common areas, particularly the stairs on our end of the building could use some TLC. We didn't use the pool area. Although we didn't eat breakfast at the hotel, we did check it out for future consideration, and it seemed adequate for our needs, if a little low on healthy protein choices. We got what we paid for. There is a Culver's very close, and the motel is conveniently located for getting to the beach, outlets, casino, etc.--all are just a few minutes' drive away.

Room Tip: We were on the far end of the second floor. The steps are a bit steep and there is no elevator so if you have issues climbing stairs, ask for a room on the first floor.
  • Stayed: March 2013, traveled with family
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Thank Jennyanndiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, General Manager at Quality Inn, responded to this reviewResponded September 21, 2013

Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.

Sincerely,

Roger Sharma
General Manager
Comfort Inn Michigan City, Indiana
219-879-9190

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2013 via mobile

This hotel was fine for an overnight stay on our way back to Ontario. The pool was nicely located in the hotel, but it only had ladder entry and may be an issue for people with disabilities or others like me who take a long time to get into a cold pool.

The rooms had a strange setup with the sink right beside the door. Also the toilet was not attached properly to the floor and wobbled (clearly maintainance is needed and I let the front desk know so hopefully it will be fixed for future guests). The rooms were newly renovated and had lovely large wall mounted tvs, however the walls were paper thin and we could hear every conversation in our neighboring, non attached room. We may try a different hotel in the area the next time we come through the area.

  • Stayed: August 2013
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Thank Pitcherfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, General Manager at Quality Inn, responded to this reviewResponded September 21, 2013

Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.

Sincerely,

Roger Sharma
General Manager
Comfort Inn Michigan City, Indiana
219-879-9190

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2013

At the end of July my wife's family had a family reunion in Michigan City. Other family members decided to stay there, in spite of the reviews on TripAdvisor, and so we did also just to be in the same hotel. Never again. To open the sliding glass door I felt like I needed a crow-bar. The "complementary breakfast" looked way too risky to attempt (I was hoping my mother-in-law would try it though).

The room served it's purpose, but for the next reunion in a couple years we will NOT be staying there.

  • Stayed: July 2013, traveled with family
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1  Thank Arthur P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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