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“Good stay! :)”
Review of Quality Inn

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Quality Inn
Ranked #8 of 16 Hotels in Michigan City
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good stay! :)”
Reviewed January 30, 2014 via mobile

My husband and I had to pull off do to the weather in Indiana last week.. It was horrible they were shutting almost every road down. This was the cheapest hotel on my choice hotels app.. Usually comfort inns are really expensive. I only paid about $62 for this room. It was clean. Comfortable! Staff/ front desk was really nice friendly! I asked if I could see a room first! She showed me a room before I decided to stay here. When I stayed they were handing out a snack package for being a choice hotels member. I'm glad we found this hotel when we had the bad weather! If I ever need to stay in Michigan City again I will come back to this hotel! :)

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Starburstkayla07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, General Manager at Quality Inn, responded to this review, February 1, 2014
Thank you so much for the great comments. We are delighted that you enjoyed your stay with us at Comfort Inn Michigan City. We are looking forward to seeing you and your friends again in the future.

Please friend us on Facebook to stay informed of our upcoming specials!

Sincerely,

Roger Sharma
General Manager
Comfort Inn Michigan City, Indiana
219-879-9190
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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89 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
Michigan
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 14, 2014

We stayed here for one night on our way to Chicago. Shopped at the outlet mall on Friday and just needed a place to sleep for the night. The best thing to be said about the room was that it was large. It had two queen beds, a pull-out sofa, a bar with sink and fridge, and plenty of extra space. The room was clean, except for the sheets on the pull-out, which had some questionable debris on them *shutter*. I called for new sheets and the clerk was very apologetic. The shower had very low pressure and the second person who showered had cold water. Not cool! The waffles at the free breakfast were good. Everything else didn't look worth trying. They had cold cereal and yogurt too. It wasn't a horrible place, but I would try a different hotel next time.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MichiganMomof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, Guest Relations Manager at Quality Inn, responded to this review, January 16, 2014
Thank you for taking the time to review our hotel. On behalf of our entire staff at Comfort Inn we apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Sincerely,

Jaclyn Brady
Customer Service Agent
Comfort Inn Michigan City
219-879-9190
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 28, 2013

got an earlier than expected check in, which was nice, particularly since we were going to a football game at Notre Dame later in the day. It's a Comfort Inn, it's what you would expect. Decent breakfast offering, and actually a terrific cable tv offering.. Sink and bathroom are an odd layout, a little uncomfortable since it's right on top of the door to the room. A bargain compared though to where we stayed in Mich. City two years ago. The place is a little worn, but good for one night.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank socaltraveller18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, General Manager at Quality Inn, responded to this review, December 20, 2013
Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.

Sincerely,

Roger Sharma
General Manager
Comfort Inn Michigan City, Indiana
219-879-9190
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Indiana, USA
Level Contributor
107 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 8, 2013

We spent two nights here a few months ago. It's a basic little hotel. The front desk staff were friendly enough if not terribly responsive. The room was a decent size. The bed was reasonably comfortable. The room was clean. The common areas, particularly the stairs on our end of the building could use some TLC. We didn't use the pool area. Although we didn't eat breakfast at the hotel, we did check it out for future consideration, and it seemed adequate for our needs, if a little low on healthy protein choices. We got what we paid for. There is a Culver's very close, and the motel is conveniently located for getting to the beach, outlets, casino, etc.--all are just a few minutes' drive away.

Room Tip: We were on the far end of the second floor. The steps are a bit steep and there is no elevator so i...
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennyanndiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, General Manager at Quality Inn, responded to this review, September 21, 2013
Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.

Sincerely,

Roger Sharma
General Manager
Comfort Inn Michigan City, Indiana
219-879-9190
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Ontario
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 29, 2013 via mobile

This hotel was fine for an overnight stay on our way back to Ontario. The pool was nicely located in the hotel, but it only had ladder entry and may be an issue for people with disabilities or others like me who take a long time to get into a cold pool.

The rooms had a strange setup with the sink right beside the door. Also the toilet was not attached properly to the floor and wobbled (clearly maintainance is needed and I let the front desk know so hopefully it will be fixed for future guests). The rooms were newly renovated and had lovely large wall mounted tvs, however the walls were paper thin and we could hear every conversation in our neighboring, non attached room. We may try a different hotel in the area the next time we come through the area.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pitcherfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, General Manager at Quality Inn, responded to this review, September 21, 2013
Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.

Sincerely,

Roger Sharma
General Manager
Comfort Inn Michigan City, Indiana
219-879-9190
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leawood, Kansas
Level Contributor
385 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed August 9, 2013

At the end of July my wife's family had a family reunion in Michigan City. Other family members decided to stay there, in spite of the reviews on TripAdvisor, and so we did also just to be in the same hotel. Never again. To open the sliding glass door I felt like I needed a crow-bar. The "complementary breakfast" looked way too risky to attempt (I was hoping my mother-in-law would try it though).

The room served it's purpose, but for the next reunion in a couple years we will NOT be staying there.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arthur P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Michigan City hotels

Minneapolis, MN
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 26, 2013

we left Minneapolis and wanted to get past Chicago before we stopped for the night. What we didn't know was that all the people from the area go to hotels on the weekends during the summer in the towns around the lakes. This resulted in our not being able to find any rooms. The lady at the country inn and suites told us that the comfort inn had a room. We stopped at the comfort inn and got a good price on the room. it had the bed configuration we needed. the lady at the desk was not rude but after 9 other hotels in a 2 week period I have a sense of what is good front desk service and what is not. She seemed tired or distracted or grumpy, not sure but i just cared about a clean room. We were traveling with 15 pieces of luggage so I grabbed the cart and loaded it up only to find that there is no elevator in a 2 story hotel....realllllllly???? come on comfort inn. you think people dont have heavy luggage? Your website talks about comfort and service. Let's try that part again. I also think that the heat was on in the hallway. weird. The rooms all had no smoking signs on them but the halls reeked of smoke. so, humping 15 large pieces of luggage up the stairs in the heat, with the smoke was not a good intro to our stay at the comfort inn. On to the good part. the room was huuuuge! I was happy about that. the AC was cold but not frigid. The tv was big and the beds were comfortable and clean. I would not seek this hotel out again but it was not terrible.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GreekMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, General Manager at Quality Inn, responded to this review, July 29, 2013
Thank you for taking the time to review our hotel. On behalf of our entire staff at Comfort Inn we apologize for the concerns you shared about your experience at this hotel.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.


Sincerely,

Roger Sharma
General Manager
Comfort Inn Michigan City, Indiana
219-879-9190
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 3801 Frontage Rd, I-94 & Hwy 421, Exit 34B, Michigan City, IN 46360-9371 (Formerly Comfort Inn)
Phone Number:
Location: United States > Indiana > Michigan City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 Hotels in Michigan City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Inn Michigan City
Michigan City Comfort Inn

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