We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not up to standard”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Country Inn & Suites By Carlson, Michigan City
Ranked #4 of 16 Hotels in Michigan City
Reviewed July 28, 2013

We spent two nights here. The hotel seems fairly new but it is not in good shape. Our room had water stains on the ceiling (we weren't even on the top floor) and both the ceiling and walls had bad patchwork done on them. The room had a depressing feeling to it. In addition, it was not thoroughly cleaned and there was even an old Pepsi bottle under the bed which remained for both nights.

There is a small indoor pool and jacuzzi. Both were very basic, but the jacuzzi was barely warm and certainly not worth going into. The included breakfast was good one, On one of our two mornings they had actual plates and metal cutlery. (Maybe they use plastic on weekends?)

On the plus side, the bed itself was quite comfortable.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GlennandPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
countryinn1, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this reviewResponded July 29, 2013

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We will take your concerns into consideration as we are constantly improving our hotel.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.


Sincerely,

Roger Sharma
General Manager
Country Inn & Suites Michigan City, Indiana
219-879-3600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (328)
Traveler rating
Traveler type
Time of year
Language

273 - 279 of 328 reviews

Reviewed June 24, 2013

Have stayed here often as we drive to Chicago and it is a good place to stop. Lighthouse Outlet Mall is a good draw. This time, there was a strong smell of chlorine, they must have been cleaning the pool. Otherwise, no problems. Friendly staff, nice breakfast, good price.
Will be back again for sure.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Polly Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this reviewResponded June 26, 2013

Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us at Country Inn & Suites Michigan City. We are looking forward to seeing you and your friends again in the future.


Please friend us on Facebook to stay informed of our upcoming specials!

Sincerely,

Roger Sharma
General Manager
Country Inn & Suites Michigan City, Indiana
219-879-3600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

We did not have a reservation so we received a king bed (2 adults) and sleeper sofa (2 teens). The bed was very comfortable and the sleeper sofa was a sleeper sofa. The room was clean and fresh when we arrived. At check-in I was not impressed with the front desk staff and the next morning someone attempted to enter our room. Luckily we had the lock catch set so they unlocked, opened the door and were unable to enter. It was early so I did not step out into the hallway to see if it was housekeeping. Continental breakfast was just that...cereal and yogurt were the best options. The breakfast staff was very attentive and the breakfast room was clean and re-stocked quickly.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sarah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this reviewResponded June 26, 2013

Thank you for taking the time to review our hotel. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed front desk staff issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Please friend us on Facebook to stay informed of our upcoming specials!


Sincerely,

Roger Sharma
General Manager
Country Inn & Suites Michigan City, Indiana
219-879-3600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

Stayed here one night for business. Lots of restaurants nearby, and Walmart right across the street for any essentials you forgot to pack. Pool & hot tub looked clean, but I didn't take the time to use them. In room wifi was great. large room with decent sized TV, full size sofa, refrigerator, desk and king bed. Front desk staff was very attentive and friendly, and even called up to my room about 45 minutes after arrival to make sure the room met my expectations and see if there was anything I needed. My only complaint was that the lighting in the room was mismatched compact fluorescent lamps (some were daylight color-very unattractive, and some were warm white)
Breakfast was included and was standard free buffet fare, which I found completely satisfactory. There were a good variety of breads and muffins to choose from, plus eggs, sausage and waffles. Several juices, coffee and milk were all fresh and available.
I would definitely stay here again.

Stayed: June 2013, traveled on business
Thank lightinggrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this reviewResponded June 19, 2013

Thank you so much for the great comments. We are delighted that you enjoyed your stay with us at Country Inn & Suites Michigan City. We are looking forward to seeing you and your friends again in the future.

Please friend us on Facebook to stay informed of our upcoming specials!

Sincerely,

Roger Sharma
General Manager
Country Inn & Suites Michigan City, Indiana
219-879-3600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

This hotel was very pleasant and conveniently located. The rooms were large and comfortable and quite clean. It had a nice swimming pool, plus a refrigerator and microwave in our room. The front desk person was friendly and helpful. However, this price was a bit steep: $126 with tax (it was Friday of Memorial Day weekend, so perhaps that's why it was so expensive). The walls were also very thin and you could hear other people easily. Also, there were a couple strands of hair in my bathroom that weren't mine. Would probably stay here again, though.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank coolclimates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
countryinn1, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this reviewResponded May 28, 2013

Thank you so much for the great comments. We are delighted that you enjoyed your stay with us at Country Inn & Suites Michigan City. We are looking forward to seeing you and your friends again in the future.

Please friend us on Facebook to stay informed of our upcoming specials!

Sincerely,

Roger Sharma
General Manager
Country Inn & Suites Michigan City, Indiana
219-879-3600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2013

We stayed here on a Friday and Saturday nights. We had a King Suite. The bed was very comfortable but the couch wasn't even that comfortable to sit on let alone sleep on. We needed the couch for a sofa bed but she just slept on the couch instead of making it a bed because of discomfort. Room was ok. A bit outdated for clean. The pool and hot tub felt wonderful. The free breakfast was very good. Waffles, sausage and biscuits, fresh fruit, yogart, oatmeal, etc. I would stay here again but not plan on using the sofa bed couch as a bed.

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mary Lee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this reviewResponded April 17, 2013

Thank you for taking the time to review our hotel. We are happy to see that you enjoyed your time at the hotel. I am sorry you were not thrilled with everything. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.

Please friend us on Facebook to stay informed of our upcoming specials!

Sincerely,

Roger Sharma
General Manager
Country Inn & Suites Michigan City, Indiana
219-879-3600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2013 via mobile

Staff makes the difference, they are wonderful at making you feel welcome when on the road, close to the freeway, close to shopping and dining. Clean and quiet. Simply awesome, the breakfast is great and if you are in a hurry the have a breakfast to go ready for you. They truly care about taking care of their guests here and are great at what they do.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Sag45877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger S, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this reviewResponded April 14, 2013

Thank you so much for the great comments. We are delighted that you enjoyed your stay with us at Country Inn & Suites Michigan City. We are looking forward to seeing you and your friends again in the future.

Please friend us on Facebook to stay informed of our upcoming specials!

Sincerely,

Roger Sharma
General Manager
Country Inn & Suites Michigan City, Indiana
219-879-3600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Michigan City hotels
0.3 mi away
Hampton Inn & Suites Michigan City
0.1 mi away
Microtel Inn & Suites by Wyndham Michigan City
3.8 mi away
Blue Chip Casino Hotel Spa
Blue Chip Casino Hotel Spa
#3 of 16 in Michigan City
643 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Baymont Inn & Suites Michigan City
0.1 mi away
Quality Inn
Quality Inn
#8 of 16 in Michigan City
95 reviews
0.2 mi away
Red Roof Inn Michigan City
Red Roof Inn Michigan City
#10 of 16 in Michigan City
152 reviews
Show Prices
Show Prices
Show Prices

Been to Country Inn & Suites By Carlson, Michigan City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Michigan City

Address: 3805 Frontage Rd, Michigan City, IN 46360-9371
Phone Number:
Location: United States > Indiana > Michigan City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Michigan City
Price Range: $83 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Michigan City 3*
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Carlson, Booking.com, Hotels.com, Priceline, Expedia, Travelocity, Cancelon, Orbitz, Hotwire, Cheap Tickets and getaroom.com so you can book your Country Inn & Suites By Carlson, Michigan City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites Michigan City Hotel Michigan City
Country Inn And Suites Michigan City
Country Inn Michigan City
Michigan City Country Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing