We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Home Sweet Home”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Extended Stay America - Merrillville - US Rte. 30
Ranked #9 of 21 Hotels in Merrillville
Georgia
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Home Sweet Home”
5 of 5 bubbles Reviewed August 23, 2012

15 hours from home and the first time I'd ever left the south- The staff here makes me feel at home every single day. All the girls from the desk to house keeping do something on a daily basis that Is over and beyond. Also, this is the nicest and cleanest Extended Stay I've ever seen! Everything here is fantastic! We plan on staying right here the entire time we are in Indiana, which could be months and months!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoriHasting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Merrillville - US Rte. 30, responded to this review, August 24, 2012
It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. It's always satisfying to read positive feedback from our valued guests, like you. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

88 reviews from our community

Traveler rating
    25
    17
    24
    8
    14
See reviews for
8
32
13
29
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Spokane, WA
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed August 20, 2012

Only reason I picked this place was because its hard to find nice hotels that allow pets in the Midwest. First off, the people working at the front desk were all fairly nice and knew what they were doing, but thats where the good ends as the hotel itself is gross. The guests who are staying here long term, obviously contractors or construction workers, were bringing in prostitutes to the hotel. The room I was in was very outdated and had this gross musty nasty smell to it, opening the windows didn't even help. The carpet was worn and dirty. The furniture was worn and dirty. The bed was hard, worn and gross. They only stocked one bar of soap in the bathroom, no shampoo or lotion or anything else. The towels were all gross and thin, and then they all had long black hair folded into them. This is just a gross, dirty hotel. Hopefully you never have to stay here and if you have a pet and need a hotel, keep driving to the next town.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spokanecougar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Merrillville - US Rte. 30, responded to this review, August 24, 2012
Thank you for taking the time to make us aware of your experience at our hotel. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. It pleases me to hear that they offered friendly service to you; however, hearing the rest of your stay was not 100% satisfactory is truly disheartening, and for that, I offer you my sincerest apology.

Please understand that maintain strict quality control standards, which demand that every room is inspected prior to making it available to our guests. Clearly there was a failure in our system during your stay. In response to your comments, I’ve personally met with all of our staff and used your review to demonstrate in which specific areas we can improve.

As well, we strive to provide a safe environment for all of our guests. Security is of the upmost importance to us and the staff is a key player in ensuring that our guests are protected. I assure you that we will continue to uphold this guarantee and provide for everyone who stays with us at this hotel.

Again, I apologize and promise you that we are committed to your total satisfaction. If there is anything you would like to discuss further with me or our guest relations team, please don't hesitate to contact us by visiting our website and clicking on the Contact Us link at the bottom of the page. I do hope you will give us the honor of having you as a guest again if future travels will bring you into our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Merrillville hotels

Merrillville, Indiana
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 8, 2012

We have been coming to ExtendedStay Merrillville, US RTE 30 for 8 years, and our stay here as been like home away from home. The staff, front desk, maintance, and Richard the manager have been friendly, over and behond helpful, and caring. The rooms are very clean, with no musty or nasty smells. We can have our beloved dog, Kelly with us to add to our home life. The room is supplied with everything possiable to fulfil our needs. Laundry room is close by which is another convience. The WIFI was great, and we have no trouble sleeping. We have encouraged our friends when in need of a place to stay, Extended Stay is a sure bet.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank george p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Merrillville - US Rte. 30, responded to this review, August 24, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other brand location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gary, Indiana
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed June 15, 2011

I liked the ladies at the front desk. They all were so helpful, empathetic and courteous. When it came down to dealing with the manager, HE WAS TERRIBLE. I thought that when you are a manager of any kind of establishment or business, you treat your customers/guests with the utmost respect, empathy and kindness. The manager (Richard) has horrible customer service skills. He has no concept or idea how to deal with the public. If I had to recommend this hotel to anyone that I know based on wanting to know how the manager treats his/her customers/guests.......I would say RUN FOR THE HILLS!!!! Find another hotel/extended stay that has a manager that will treat you with respect and kindness!!!!

  • Stayed June 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Efnep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crab Orchard, West Virginia
2 reviews
5 of 5 bubbles Reviewed March 28, 2011

This hotel was awesome!!! The room was clean and looked newly remodeled! It was very comfortable and clean. The staff was very friendly and helpful! My husband and I loved this place. We were glad we cancelled our Mariott reservations to stay here. Will definately come back!

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wayfaringstranger79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philly
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed August 4, 2010

Hint: to enter you room, push the key card in ALL the way! As explained to me, they are not electronic.

My room with a refrig and microwave was fine. No shampoo provided. The WiFi worked
great! The bed was rather stiff and hard but for one night was OK.

  • Stayed July 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank disndav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed July 22, 2010

The room I checked into was dirty so I requested another room. The other room was a bit cleaner but smelled like smoke as well as dog urine. The rooms need to be remodeled I spent over $400 for a week stay this hotel is really not worth the money. The hotel is pet friendly so you never know if you are sleeping where someone's dog has slept or eating out of the same bowl that the dog has eaten out of. The front desk staff wasn't rude but wasn't friendly either; tolerant.

  • Stayed July 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ghkdlsjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Merrillville hotels
0.2 mi away
BEST WESTERN Inn & Suites of Merrillville
0.1 mi away
Quality Inn Merrillville
Quality Inn Merrillville
#10 of 21 in Merrillville
3.5 of 5 bubbles 75 reviews
0.1 mi away
Candlewood Suites Merrillville
Candlewood Suites Merrillville
#12 of 21 in Merrillville
3.5 of 5 bubbles 42 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Red Roof Inn - Merrillville
Red Roof Inn - Merrillville
#13 of 21 in Merrillville
3.5 of 5 bubbles 185 reviews
0.2 mi away
La Quinta Inn Merrillville
La Quinta Inn Merrillville
#16 of 21 in Merrillville
3.0 of 5 bubbles 305 reviews
0.2 mi away
Hampton Inn Merrillville
Hampton Inn Merrillville
#1 of 21 in Merrillville
4.5 of 5 bubbles 344 reviews
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Merrillville - US Rte. 30? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Merrillville - US Rte. 30

Property: Extended Stay America - Merrillville - US Rte. 30
Address: 1355 E. 83rd Ave., Merrillville, IN 46410 (Formerly Extended Stay America Efficiency Studios Merrillville)
Phone Number:
Location: United States > Indiana > Merrillville
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #9 of 21 Hotels in Merrillville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Merrillville - US Rte. 30 2.5*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Extended Stay, Priceline, Hotwire, Booking.com, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Extended Stay America - Merrillville - US Rte. 30 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Merrillville
Extended Stay Merrillville
Merrillville Extended Stay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing