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“Nice rooms....not so nice people”

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Extended Stay America - Merrillville - US Rte. 30
Ranked #13 of 21 Hotels in Merrillville
A TripAdvisor Member
“Nice rooms....not so nice people”
Reviewed July 1, 2003

We checked in on a Sunday and our reservations had gotten messed up. We requested one size bed then when we arrived, there were only 2 rooms left, neither with the size bed we requested. We took the larger of the 2 rooms. We were charged the larger room rate even though it was their screw up. They didn't even say sorry. Now, the room itself was fine.
Everything was clean and tidy. The kitchenette was not as stocked with utensils as we were used to but it worked alright. The customer service wasn't the greatest either. 2 out of the 3 clerks that we interacted with were just plain rude. Forget about washing laundry here. There are only 4 washers and no matter what time of day we tried, the washers were always busy. If we ever come back to this area we might stay here if there is nothing else is available.

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Additional Information about Extended Stay America - Merrillville - US Rte. 30

Property: Extended Stay America - Merrillville - US Rte. 30
Address: 1355 E 83rd Ave, Merrillville, IN 46410-6305 (Formerly Extended Stay America Efficiency Studios Merrillville)
Phone Number:
Location: United States > Indiana > Merrillville
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 21 Hotels in Merrillville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Merrillville - US Rte. 30 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Extended Stay America Merrillville
Extended Stay Merrillville
Merrillville Extended Stay

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