We checked in on a Sunday and our reservations had gotten messed up. We requested one size bed then when we arrived, there were only 2 rooms left, neither with the size bed we requested. We took the larger of the 2 rooms. We were charged the larger room rate even though it was their screw up. They didn't even say sorry. Now, the room itself was fine.
Everything was clean and tidy. The kitchenette was not as stocked with utensils as we were used to but it worked alright. The customer service wasn't the greatest either. 2 out of the 3 clerks that we interacted with were just plain rude. Forget about washing laundry here. There are only 4 washers and no matter what time of day we tried, the washers were always busy. If we ever come back to this area we might stay here if there is nothing else is available.
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- Also Known As:
- Extended Stay America Merrillville
- Extended Stay Merrillville
- Merrillville Extended Stay