We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Customer Service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hampton Inn Merrillville
Ranked #2 of 21 Hotels in Merrillville
Certificate of Excellence
Rosemount, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Customer Service”
Reviewed February 20, 2014

Some of the best customer service I have received in years. Staff was friendly, professional, and helpful at all times. I arrived early, and the staff worked at securing a room for me as quickly as possible. During my entire stay, several of the staff remembered my name. The lady who prepared breakfast went above and beyond in her service. I also needed a rollaway bed for one night, and this was secured within minutes. Those who cleaned the room were very thorough. For somebody who travels many times a year, this hotel was a most pleasant experience. I will definitely seek to use this hotel again.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany S, General Manager at Hampton Inn Merrillville, responded to this review, August 7, 2014
Thank you for your great review and I'm pleased that you were able to experience our wonderful customer service that the staff loves to provide to every guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

382 reviews from our community

Traveler rating
    218
    98
    37
    22
    7
See reviews for
165
74
18
94
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Fort Wayne, United States
1 review
Reviewed February 14, 2014

The Hampton Inn is an overall good place to stay especially when traveling on business. The internet access is very helpful for those of us that work needing this accessibility. The cleanliness of the rooms are always good and the complimentary breakfast is good as well.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Shannon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany S, General Manager at Hampton Inn Merrillville, responded to this review, August 7, 2014
Thank you for your wonderful review and we hope you stay again with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, United States
1 review
Reviewed February 13, 2014

Hampton Inn's can always be counted on to deliver quality care. The staff is friendly, professional and definitely people oriented! You can tell right away that you are highly valued as a customer!!! It is one hotel that you will not regret staying in!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lucinda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany S, General Manager at Hampton Inn Merrillville, responded to this review, August 7, 2014
Thank you so much for your shining review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Streator, Illinois
Level 6 Contributor
190 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed February 12, 2014

Stayed here a few weeks ago and had a bad experience with the broken elevator. Did not give them a shinging review just because of it being down. I Got a call from the Assistant Manager a few days after review came out and was very helpful in a resolution to the problem. I am very glad when management gets back to you because they worry about making sure the guests stay was as pleasant as possible. Hats off the the staff for trying to make things right when it was really out of their control at the time. Will stay with them again when in the neighborhood of the Star Plaza Theatre seeing a show. I feel they deserve a btter review due to thei actions! Great Job!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fredelcamino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany S, General Manager at Hampton Inn Merrillville, responded to this review, August 7, 2014
Thank you for your feedback after Bethany (AGM) was able to speak with you and that the outcome was to your satisfaction. I'm pleased that you plan on staying with us again when you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mahomet, United States
1 review
Reviewed February 12, 2014

The size of the sofa bed was smaller than what I was told when I booked the room. The staff on duty immediately offered us two solutions. The problem was resolved right away. They were very nice and courteous.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany S, General Manager at Hampton Inn Merrillville, responded to this review, August 7, 2014
Thank you for reviewing your stay with us and that our staff was able to provide you with excellent customer service during the situation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio, United States
1 review
Reviewed February 11, 2014

Typical Hampton Inn you know what to expect! Check in was simple, the weight room had enough cardio, the breakfast was as expected. The bed was comfy, shower spacious, and the room set up well. I will stay there again in 2015.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Meghan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany S, General Manager at Hampton Inn Merrillville, responded to this review, August 7, 2014
Thank you for your review and I'm pleased that we were able to provide you with what you have grown to expect at a Hampton Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas, United States
Level 3 Contributor
4 reviews
3 hotel reviews
Reviewed February 10, 2014

Great room. Great staff. During our stay the elevator was not working but it was not big deal walking up one flight of stairs. Food was good. Pool area very clean. Its a GREAT deal for the buck. Near all the restaurants and malls near major highways.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany S, General Manager at Hampton Inn Merrillville, responded to this review, August 7, 2014
I'm sorry that the elevator was not working during your stay, unfortunately the elevator was experiencing mechanical issues that have since been fixed. I'm happy that overall your experience was great with us and we hope you come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Merrillville hotels
0.8 mi away
Hilton Garden Inn Merrillville
Hilton Garden Inn Merrillville
#1 of 21 in Merrillville
621 reviews
0.3 mi away
Best Western Inn & Suites Of Merrillville
0.3 mi away
Staybridge Suites Merrillville
Staybridge Suites Merrillville
#3 of 21 in Merrillville
104 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Fairfield Inn & Suites Merrillville
0.2 mi away
Comfort Suites Merrillville
Comfort Suites Merrillville
#9 of 21 in Merrillville
115 reviews
0.7 mi away
Clarion Inn in Merrillville
Clarion Inn in Merrillville
#6 of 21 in Merrillville
169 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Merrillville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Merrillville

Property: Hampton Inn Merrillville
Address: 8353 Georgia St, Merrillville, IN 46410-6290
Phone Number:
Location: United States > Indiana > Merrillville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Merrillville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Merrillville 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Newly-renovated Hampton Inn Merrillville is located off I-65 in proximity to many area attractions including Star Plaza Theatre, Deep River Waterpark, and Southlake Mall. Hampton Inn Merrillville has the modern amenities you have come to expect such as free WiFi, flat-screen TVs in every room, and free breakfast. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com, Agoda and HotelQuickly so you can book your Hampton Inn Merrillville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Merrillville Hotel Merrillville
Merrillville Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing