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“High Quality Experience”

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Hampton Inn Merrillville
Ranked #2 of 22 Hotels in Merrillville
Certificate of Excellence
Reviewed June 3, 2013

Stray away from those cheap hotels and try Hamtpon, it's not that much more and there's a whole lot more value. Clean, comfortable & in general very nice. The breakfast was second to none, so if you subtract the $10 per person breakfast experience from the hotel total, it's about the same as a Motel 8. I highly recommend that you stay at this location!

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank JOSHUA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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393 - 399 of 431 reviews

Reviewed May 26, 2013 via mobile

We were welcomed by a nice staff and our room was clean. The problems I had were the noises all night from the I65 expressway, the breakfast area is very small, we had to skip breakfast. The cost totaled $150.08 for a one night king bed. I paid less at the Hilton Garden Inn which also included breakfast.

  • Stayed: May 2013
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1  Thank Frank M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hampton Inn Merrillville, responded to this reviewResponded May 28, 2013

Thank you for choosing the Hampton Inn Merrillville. We know you have many options to choose from within the area and we are delighted that you choose us. I'm glad that you found the staff friendly and the rooms clean but we all would like to apologize about the noise you heard from the expressway. We will definitely take this feedback seriously as we continue to improve our product and services. Our goal is to always meet and exceed guest expectations so if your travels should bring you back to the area, please consider us again so we can exceed your expectations about the value in the product and service you receive here!

Respectfully,

Gary Gergely
General Manager
Hampton Inn Merrillville

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

We have stayed at this hotel before and were impressed with it. We chose it again and we were impressed again. We had a issue with a reservation that I had made in error, and the front desk offered to correct it and would let us know. The front desk did that and then left a message on our room phone that the issued was corrected. Dominic, the man at the front desk, volunteered to help and we appreciated it because we were tired from a long day of driving.

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank SJCWindward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hampton Inn Merrillville, responded to this reviewResponded May 28, 2013

Thank you for choosing the Hampton Inn Merrillville. We know you have many options to choose from within the area and we are delighted that you choose us. I’m glad that Dominic was able to assist you with canceling the reservation that was made by error. Mistakes happen but we always take pride in helping guests get everything worked out so that you may relax and enjoy your stay with us without added stress. Our staff is always willing and trying to go above and beyond as we continue to ensure guest satisfaction which is hard to find now-a-days. I will share your feedback with my team. They are always appreciative when guests give feedback so positively!

Respectfully,

Gary Gergely
General Manager
Hampton Inn Merrillville

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2013

I was very pleased with the room and hotel staff during my week long stay in Merrillville. The room was very clean and comfortable. The morning breakfast was also very good quality and the variety was also welcomed. I was able to park near my room and the location to food and expressways was great.

  • Stayed: May 2013, traveled solo
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Review collected in partnership with Hampton
Thank Martie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at Hampton Inn Merrillville, responded to this reviewResponded May 28, 2013

Thank you for choosing the Hampton Inn Merrillville. We would like to thank you for your positive feedback online regarding your recent stay with us. Having a clean and comfortable room is part of our mission as we try to exceed you and all our guests’ expectations. The culture within the hotel is driving our mission of being the cleanest and friendliest hotel so all our guests can have a relaxing and problem-free stay with us. If your travels bring you back to the area we hope that you continue to use the Hampton Inn Merrillville.

Thank you,

Gary Gergely
General Manager
Hampton Inn Merrillville

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A TripAdvisor Member
Des Moines, Iowa
1
Reviewed May 17, 2013

Staff were terrific, room was clean and well appointed and I had a perfect experience. The breakfast options were plentiful and the food was very good. I will stay again on my next trip through northern Indiana.

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, Manager at Hampton Inn Merrillville, responded to this reviewResponded May 22, 2013

From the entire staff here at the Hampton Inn Merrillville, we would like to thank you for staying with us and for the positive comments you posted online. Clean and friendly is our mission and you received just that with some extra value at breakfast. The staff here is terrific. They all embrace the spirit of hospitality and their genuine care really adds the final touches to a great stay at the Hampton Inn Merrillville. If your travels should bring you back to the area, we hope that you continue to use the Hampton Inn Merrillville!

Enthusiastically,

Gary Gergely
General Manager
Hampton Inn Merrillville

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Reviewed May 7, 2013

The rooms have a modern look and were very clean. The air system worked well and seemed to have recent updates. We were very pleased with the service! It is not often that when leaving a hotel after check-out, the front desk staff ask, "What can we do for you before you leave?" The breakfast was satisfactory for a complimentary breakfast. It could have been better, but it did include some hot items. The pool was well-kept. For a basic hotel with a low price, this is a great stay!

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Hampton
Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

I was traveling on an interview, and arrived at the hotel close the midnight. check in was super fast. The bed was really comfortable - nice when you have jet lag and not much time for sleep. Very clean room, good breakfast.

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Hampton
Thank Kelly T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, Manager at Hampton Inn Merrillville, responded to this reviewResponded May 22, 2013

Thank you for choosing the Hampton Inn Merrillville. Your trip into town was important especially with an interview and no sleep so we are glad that you were able to arrive, get to your room quickly and relax! Our staff does an excellent job at making sure all our guests have what is expected to ensure a quality stay with a quality brand. From the entire staff here at the Hampton Inn Merrillville, we hope that your interview went well! If your travels should bring you back to the area, we hope that you continue to choose the Hampton Inn Merrillville!

Respectfully,

Gary Gergely
General Manager
Hampton Inn Merrillville

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Merrillville

Address: 8353 Georgia St, Merrillville, IN 46410-6290
Phone Number:
Location: United States > Indiana > Merrillville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Merrillville
Price Range: $109 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Merrillville 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Newly-renovated Hampton Inn Merrillville is located off I-65 in proximity to many area attractions including Star Plaza Theatre, Deep River Waterpark, and Southlake Mall. Hampton Inn Merrillville has the modern amenities you have come to expect such as free WiFi, flat-screen TVs in every room, and free breakfast. ... more   less 
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Also Known As:
Hampton Inn Merrillville Hotel Merrillville
Merrillville Hampton Inn

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