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“Don't do it!!” 1 of 5 bubbles
Review of Red Roof Inn - Merrillville

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Red Roof Inn - Merrillville
Ranked #14 of 21 Hotels in Merrillville
Toledo, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't do it!!”
1 of 5 bubbles Reviewed September 21, 2011

I understand if the reader thinks this is an exaggeration, but seriously...
arrived at RRI, about a 20 min check in process (front office was a little busy). Get to room to discover the key cards don't work. Back to the front office to get new cards, another 10 min wait... Get back to room- Voila! The key card works. Open door and hit with a strong, strong cigarette smell. Someone had recently been smoking in the room, although we were checking in at 11:00 at night. Whoever was smoking had the the bathroom exhaust fan on, which did nothing to help. Back to the front office to get a non-smoking room as per our original reservations. Switched rooms, lugged everything to the other side of building.
While unloading car, small group of young men running through parking lot, one seemed to be carrying something like a crow bar. They got in a car that squealed the tires and sped away.
The next morning, we saw that one of the ground-floor rooms had cardboard up, where a window used to be. I see how this could be easy pickings for a robbery. If you reached your hand through the broken window, you can reach the lock to the door. They're right about one foot apart!!
The experience never got better. There was a big party next door, that turned into fighting. We heard the bass rattling our room until about 3 or 4 AM, then the fighting started. Yelling and banging. A call to the front desk was no help. She made it clear we weren't the only ones complaining, but...
We have tried several times to reach the manager, Jamie Noel to voice our complaints, but we are not getting a return phone call.
Other complaints- an empty pop can on the floor, an empty roll of bathroom tissue in bathroom.

Room Tip: For your safety- DO NOT get a ground floor.
See more room tips
  • Stayed September 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Christina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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183 reviews from our community

Traveler rating
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    38
    21
    34
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Lima
1 review
4 of 5 bubbles Reviewed September 5, 2011

Great hotel for the price. Few complaints: Couple of times the toilet wouldn't stop running, so I had to remove the top to fix it. Refrigerator didn't work, but the staff was courteous and changed my room with a discount. The ref. units don't seem to get very cold. Other inconveniences were a long line at check in and loud talking neighbors which you can't control. Really didn't bother me, but might be a nuisance to others. Bed was very comfortable. Everything was real clean, carpet, furniture, bathroom and walls. No bugs or rodents. HBO,ESPN and other cable stations. AC/Heat worked well, a little noisy. I would reccommend and stay again. Be blessed.

  • Stayed September 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Pacinofan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Finger Lakes, New York
Level Contributor
103 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed July 21, 2011

After traveling 14 hours we stopped at the Motel 6 and they didn't have any clean rooms on the first floor and weren't willing to do anything about it. We went across the way to the Red Roof Inn and although they didn't have any first floor rooms available for the coupon I had, they gave us the King/Business/Accessible room for the coupon price. We were very grateful since I needed an accessible room and the bed was so comfy. The lady at the desk was very nice. I have no qualms with this hotel and would stay here again.

  • Stayed July 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FLPhotochick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Louis
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed July 20, 2011

Dirty, smelly, no coffee in lobby, lobby people never there, poor cleaning staff. Just a mess. Find one of the other 10 hotels that are around it.

  • Stayed July 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Flashpoint1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Merrillville hotels

St louis, MO
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed July 16, 2011

Two years ago we thought we found our go-to place to stop on our yearly trip from St Louis to Northern Michigan. Not anymore! This motel was just rehabbed not too long ago but you'd never know it. I has NOT been well cared for. We arrived ready for bed and had to re-make the bed because the sheets were dirty (glad I checked - never had this happen anywhere before!). Carpets need cleaning. In-room coffee service was empty. Mold on the shower curtain. I WILL be contacting corporate about a refund. And from now on, we'll be staying at a bit higher-priced competitor. At least the front desk staff were friendly.

  • Stayed June 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank lisa32989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Piqua, Ohio
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed June 13, 2011

We stayed at this Red Roof Inn for two nights in March 2011. It was clean and the staff was very friendly. It's in a great area in regards to restaurants and shopping. The only complaints that I can think of is that the wi-fi is terrible and the temperature in the room that we had was very hard to regulate, either the heat or the air was on the entire time. I was up all night trying to adjust it. We are staying there again in 2 weeks for 1 night. I will make sure that I get a different room!

  • Stayed March 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank santhony6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toledo, Ohio
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed June 6, 2011

I stay here on occasion after or before hitting the Chicago traffic. They have good location and surrounded by commercial district for restaurants. Easy access for going all four directions. I've had no issues; definitely enjoy the free wireless now! Good value.

  • Stayed May 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Allen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn - Merrillville

Property: Red Roof Inn - Merrillville
Address: 8290 Georgia St, Merrillville, IN 46410-6227
Location: United States > Indiana > Merrillville
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #14 of 21 Hotels in Merrillville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Merrillville 2*
Number of rooms: 108
Official Description (provided by the hotel):
NEWLY RENOVATED RED ROOF INN Merrillville IN. WITH A NEW LOOK. FLAT SCREEN TVS IN ALL ROOMS,IN ROOM microwave and fridge's, HARDWOOD FLOORS, AND IN ROOM COFFEE. Free wi-fi anywhere Pet friendly Fax and copy service Coffee available in lobby 24 hours Snack and soft drinks vending machines Great restaurants with in walking distance ... more   less 
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Also Known As:
Merrillville Red Roof Inn
Red Roof Inn Merrillville

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