I reserved the King Suite at the Hilton garden Inn, Based on the pictures displayed on their website. When I arrived, I was shocked that the funiture and decor was outdated. I went to the front desk and showed them a picture of the room I reserved. And I asked if that room was available and was told that the picture on the website was a old picture of their King Suite and their suites are updated now. Why would the Hilton have a old picture of their King Suite displayed, which actually looks better. If that's not the most recent picture of the King Suite that you will get. Another thing, I called the front desk for 2 sets of towels at 9:08 am and didn't receive the towels until 41 minutes later. I had to call the front desk twice. And after the second attempt the manager had to bring the towels to my room. On a good note: The Lobby Decor is AMAZING!!!! Check in was SUPERB!!! And Breakfast was OUTSTANDING!!
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- Also Known As:
- Hilton Garden Inn Merrillville Hotel Merrillville