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Candlewood Suites Merrillville
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Reviews (50)
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31 - 36 of 50 reviews
Reviewed June 18, 2013

An overall good stay. Check in was a breeze my room was on the 2nd floor right by the elevator.
-The Good-
-Clean
-Roomy
-Kitchen
-Location

-The Not So Good-
-The beds were uncomfortable
---Also the price of the hotel was very expensive for whatever reason. $130.00 per night is something you pay for downtown Chicago, or a Las Vegas resort. I wouldn't again pay that much per night. When checking out the young girl who checked us out was not friendly, she didn't even ask about our stay and if we liked it. And I'm also surprised there is no pool on this location kind of a downfall especially because of the price of it.

  • Stayed: June 2013, traveled with friends
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Thank ashleymarie589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2012

I wanted to love this hotel, i really did. Fresh newspapers and coffee in the morning, a crew that was psyched for life what could go wrong? Apparently the maids refuse to clean unless tipped, the manager habibi is a shady and suspicious man who said i was "smoking marijuana" when in reality i cooked bacon too much twice. All gym equipment is broken, the maintenance man gives everyone the evil eye and its 2.50 for small cookies.

Room Tip: stay on right side rooms, street/parking lot light shines on the rooms on the left.
  • Stayed: November 2012, traveled on business
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4  Thank Steven N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2012

I had to be in merrillville for work for a week and i stayed at this hotel for the first time ever, and i have to say that i was pleasantly surprised. My room had a kitchen with an oven, all the pots/pans and dishware/utensils you need to cook meals, it had a big fridge and a microwave also. I had plenty of room stretch out and relax, there was alsoa work desk, which was sooooo wonderful to get all my work done. I will be looking for a candlewood suite when i'm out of town from now on.

  • Stayed: July 2012, traveled on business
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2  Thank JansterM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2012

We believed we were getting the room pictured on the site that separated sleeping area and family/kitchen area. When we showed up we asked the attendent after we got to our room and he said it is a suite since it has a kitchen. Beware if traveling with little ones call and clear up which room you want.

  • Stayed: August 2012, traveled with family
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Thank Greg8522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Merrillville, responded to this reviewResponded September 11, 2012

Dear Greg8522,

Thank you for taking the time to review our property. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. I'm very sorry you were not satisfied with the condition of the room. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2012

We stayed at this hotel while we were in town for deep river water park, this hotel was very clean, the staff was very friendly !!! The hotel was very conveniently located very close to all the area restaurants which was a big plus traveling with small children. : )

  • Stayed: June 2012, traveled with family
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2  Thank Jocelynn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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