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“Horrible service”
Review of Downtowner

Downtowner
Ranked #10 of 71 Restaurants in Madison
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Business meetings, Families with children
Dining options: Lunch
Level 6 Contributor
142 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
“Horrible service”
Reviewed July 28, 2013 via mobile

I'm basing this on my last visit. We arrived around 130pm. Place was busy but we found a table. The atmosphere definitely needs updated, is a little rundown. We sat at our table, as this place is a seat yourself, and waited, and waited, and waited!! About 15 minutes later, the server greeted us and apologized and took our order. Five minutes later, our drinks arrived. During this time, other people came in and greeted in a timely manner. Fifteen min later, still no food which is crazy since its only soup and sandwiches tho the people who came after us, had already been served and almost done. Finally after waiting 45 minutes, we finally got our food. Server apologized, but at that point, I was disgusted. Took no personal responsibility and thought she was doing us a great service by taking $2 off the bill. Food is decent but expensive for a sandwich and due to this experience, will never eat here again and will not tell anyone else to either.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank feeehlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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190 reviews from our community

Visitor rating
    89
    64
    21
    8
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Greenwood, Indiana, United States
Level 4 Contributor
45 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Good food”
Reviewed July 28, 2013

I had high expectations based on the reviews I'd read online. The loaded potato soup was great, but the grilled cheese was just ok. The BLT had plenty of bacon and was good.

Visited July 2013
Helpful?
Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Nice lunch”
Reviewed July 23, 2013

Had a nice lunch. The food was good and reasonably priced. I had the Ruben sandwich, which was more than ample and made fresh, for $7.00. The staff were very friendly and the place was neat and clean.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Homerdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crestwood, Kentucky
Level 5 Contributor
66 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Consistently good”
Reviewed July 8, 2013

Visit Madison IN quite often; this is our "go to" place for sandwich, salad and/or soup. Very reasonable prices; great place for a group to get lunch. Food consistently good.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Nanna119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksville in
Level 3 Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Nice surprise!”
Reviewed June 30, 2013 via mobile

We sat outside which was wonderful the service was ok. We had pizza which was delicious. We also tried the Italian sub and it was good. The best part was the chocolate chip cookie! It was the best I've ever had!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Lori M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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