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The Bluff Resort Apartments
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Reviews (175)
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All reviewsvictor harbourstudio apartmentwhalers inngranite islandmagnificent viewspa bathsolar heated poolfantastic apartmentstayed nightsbe mindfullovely poolsee photoprivate balconyflights of stairsmin driveundercover parkingthird floor
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120 - 125 of 175 reviews
Reviewed April 24, 2014

Basic motel, less of a resort. Our room 'with no seas' should have been described as 'no view at all', just of the wall of the front units. The noise of anyone walking below the unit can be heard pretty clearly.
We booked this place because we thought it had simple cooking facilities, however it's very basic facilities, not even a microwave. Crockery which is only of use if you're having cereal, coffee or making a sandwich. Tiniest of wardrobes, internet 'around the pool area' (not great if its raining), but we did manage to get a connection sporadically from our unit.
About the most positive things I can say is that it was clean (which is the most basic of expectations anyway), and looked recently renovated.

Room Tip: A 'suite' is most definitely not a suite, and no sea views means no view whatsoever.
  • Stayed: April 2014, traveled as a couple
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1  Thank Helen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBluffGM, General Manager at The Bluff Resort Apartments, responded to this reviewResponded April 28, 2014

As assistance in booking at 'The Bluff' our Suites are motel style suites; clean comfortable accommodation with bar fridge, tea & coffee facilities. They provide an inexpensive nightly rate yet allow you to take full advantage of the resorts facilities. For a fantastic ocean view, kitchens, spa baths etc please book our studios or apartments. Please see our website for details

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014

Do not book suite room anything starting with a 2
The rooms look directly onto room in front only 3m from your window
Misleading advertising - room is fine if u want the blinds shut otherwise u look into the room in front and can see everything in there.
Not happy
Having said all that they did offer us an upgrade for more $ which we took.
Management needs to say on website no view at all, in fact looking straight on to building in front.
There was no milk in the fridge so no tea/coffee for us - left early next morning in search of breakfast and some seaside views.

Stayed: April 2014, traveled with friends
Thank heidicat8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBluffGM, Manager at The Bluff Resort Apartments, responded to this reviewResponded April 22, 2014

The purpose of our suites is to provide an economical stay where guests can enjoy the resort's facilities at the lowest possible price option. We are very clear on our own website and third party sites that these Suites do not feature ocean views. However after receiving this complaint we will amend to 'Suites do not feature views.' in an effort to be crystal clear.

On the bright side I am glad you were upgraded to a Studio with a view which I'm sure in such a busy period took a certain amount of luck and staff management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014 via mobile

I stayed in room 208 with my boyfriend over our wedding anniversary and the room was in impeccable condition and the housekeeping staff were so kind to us, they even decorated the room with rose petals and candles. I 100% recommend staying there when holidaying :)

Stayed: February 2014, traveled as a couple
Thank padme24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2014

We were part of a family and guests booking for a wedding and weekend stay booking 6 apartments in this complex a couple of weeks ago.

The apartment we had was a bit smelly and cups were found placed in the crockery drawers all dirty with recent unwashed coffee/tea stains. Assume previous guests just did a quick rinse and put crockery and cutlery away and 'house keeping staff did not check and clean prior to our arrival. There were mouse droppings on the bench tops and only one set of shower wash, shampoo etc. between 3 adults for 2 bathrooms. Bed pillow cases smelled of oily sweat! Our daughters apartment had ants through the kitchen and 2 days later we found out why? To our disgust we found an oven tray full of cooked and old sausages left in the bottom of the oven!
Obviously, House-keeping is very poor and leaves a lot to be desired!

Room Tip: Until they replace or improve their 'house-keeping' - Don't bother!!!!
  • Stayed: February 2014, traveled with friends
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Thank BrianOJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBluffGM, General Manager at The Bluff Resort Apartments, responded to this reviewResponded March 19, 2014

Along with our new name change to ' The Bluff ' and the large number of apartments being prepared for renovation at the moment, this high occupancy period has shown up a weakness in house keeping,which is also undergoing a thorough review.

The guests who booked this special weekend are regulars and they have booked in with us again.

I am looking to make their next stay perfect !!!!

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Reviewed March 5, 2014

This place has the best views and is a really relaxing stay. The resort is a little aged but still pretty good, the staff are very pleasant and helpful. We stayed for our anniversary and the little extras (rose petals, candles, complimentary bottle of wine) was greatly appreciated and kicked us off on a great weekend.

Couple of comments: reception is hard to find and needs a bit more signage and the apartments are seperate from the restaurant "EAT", this can be decieving when booking or looking to charge to your room. Be mindful of single beds pushed together.

Overall a good venue.

Room Tip: Pool, although solar heated is not warm at all. Walking to Victor, be mindful its 7km Enjoy the resaurant
  • Stayed: March 2014, traveled as a couple
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Thank Fred D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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