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“great view but would expect more service for top dollar”

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The Bluff Resort Apartments
Certificate of Excellence
Adelaide, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great view but would expect more service for top dollar”
Reviewed January 31, 2013

We paid 225 dollars for a studio apartment. For this money we expected top service and were disappointed. The cleaning spray smelt like Dencorub! There were no tissues, the clock didn't work and there were no shower caps.
We stayed 2 nights and on arrival we were supplied with milk and coffee pods for the nespresso machine which we were unfamiliar with. Coffee and biscuits were not replenished the next day (we had to pay for them!) which was surprising given what we were paying per night.
As international travellers we are constantly disappointed with the way some Australian managers are so complacent about service. We need to lift our game in this country if we want to brag about being an international destination.

Room Tip: rooms 301 and 302 have amazing views of encounter bay. We were there when there was a full moon and...
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pam272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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149 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 31, 2013

We spent a weekend in the upper level studio apartment, at end of November. Great views from the lounge and balcony, well furnished, clean,lovely spa bath and a wonderful coffee machine in the kitchen, as well as a small bottle of Fleurieu milk - that tasted just like milk used to taste in my youth!!
I would recommend, and we will hopefully return.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank SamiV_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 24, 2013

A pleasant quiet location but a very austere and basic room that had a 'cold' atmospehere.
Onelight had a globe missing; the vertical blinds were agape as the linking chain at the bottom was all mis-connected; the clock radio did not work properly; the aircon slats vibrated etc. All a bit disappointing given therelative room cost in the area.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank airpower45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed December 18, 2012

We stayed one night in a three-bedroom apartment. I highly recommend this hotel and would stay there again. The bedrooms and one bathroom were on the lower level (negative: no views in two of the bedrooms but great view of the pool in the third) and the kitchen, living room, dining room, and second bathroom were on the main level with a large balcony overlooking the pool and ocean. The apartment was very spacious and well-equipped. My only complaint is that some of the dishes and silverware were dirty but the rest of the unit seemed very clean.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank stefmsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harpenden, UK
Level Contributor
221 reviews
197 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed November 11, 2012

Paid a return visit - same wonderful, quiet location with incredible sea views. But we were disappointed that, though we had booked a three-bedroom unit, two of the bedrooms were locked ("there were only two of you" they said). Sometimes, we like to sleep in separate bedrooms, and on the first visit, we had also had a three-bedroom unit, all of which were unlocked. They don't make it clear at booking that, if you reserve a multi-bedroom unit and you are a couple, you will ony be able to use one bedroom.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UKPeripatetic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 7, 2012 via mobile

I have stayed here before but only in premium rooms. This time as it was just overnight, we took a standard room. It was like sleeping in a fishbowl. Very noisy and you able to be seen by other rooms when blinds are up. Also poorly appointed. Don't expect to be able to go to the bathroom with discretion. Will not be back.

  • Stayed July 2012
    • Location
    • Rooms
    • Cleanliness
Helpful?
2 Thank TAMember08232012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Australia, Australia
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 5, 2012

Stayed a few nights at the Bluff View. Very clean, easy car park access, all the facilities you could want apart from wifi or internet. Beds are comfortable, tv is modern and everything it offers is comfortable. Not sure I would stay again but would recommend.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chookie69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Bluff Resort Apartments

Property: The Bluff Resort Apartments
Address: 123 Franklin Pde, Encounter Bay, South Australia 5211, Australia (Formerly Whalers Resort Apartments)
Phone Number:
Location: Australia > South Australia > Encounter Bay
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Encounter Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Bluff Resort Apartments 4*
Number of rooms: 40
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