We paid 225 dollars for a studio apartment. For this money we expected top service and were disappointed. The cleaning spray smelt like Dencorub! There were no tissues, the clock didn't work and there were no shower caps.
We stayed 2 nights and on arrival we were supplied with milk and coffee pods for the nespresso machine which we were unfamiliar with. Coffee and biscuits were not replenished the next day (we had to pay for them!) which was surprising given what we were paying per night.
As international travellers we are constantly disappointed with the way some Australian managers are so complacent about service. We need to lift our game in this country if we want to brag about being an international destination.
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