Arrived after a very long day @ 2000hrs. Missed plane out of Melbourne with work commitments going over the time expected. It was great to arrive to a friendly face.
Helen assisted me with getting my clobber washed as I traveled light. Helen ensured I was sorted with clean gear for the nexts days flight home. After normal hours, in her time, she offered assistance before I had the chance to even finish my request.
Going above and beyond normal levels of customer service, it was much appreciated at the end of a challenging day.
Very nice room, exceptionaly clean and well appointed. Nice to relax here after the day I've had.
Couldn't thank Helen enough for her efforts. I highly recommend this fantastic establishment.
Great people with service far beyond the norm. It will be my company's choice when were local again.
Thanks again Helen!!
11 out of 10.
- Official Description (provided by the hotel):
- Beautiful quiet 4 Star Accommodation/Foxtel/Outdoor solar heated pool/BBQ & children's playground/Kitchenettes. Set back off the Princess Highway - 3km's from CBD & waterfront attractions. ... more less
- Reservation Options:
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- Also Known As:
- Rose Garden Hotel