This property has a lot going for it, including a good location on the main east-west street through town and two low-priced gas stations right next door. I stayed two nights on a very cold weekend. The first night, almost as soon as I entered my room, I could clearly hear a man in the next room talking on the phone , so I asked to be changed to another room and was quickly reassigned to a room with no neighbors on the same floor. I couldn't ask for better service than that. I also liked the breakfast room, which was divided into two sections, one with a TV and one more private (with a computer). Had I wanted to eat without the TV, I could have done so. That's a nice feature. The only surprise of my visit was the bed coverings, which consisted of two top sheets, a modest blanket, and a thin spread whose only value was decorative. Since I don't like to run the heater all night, I had to ask for an additional blanket for the second night, although even this did not make up for the lack of one heavy blanket or one thick spread. On checking out, I asked why the room was made up with what I regard as a strange combination of coverings (particularly the useless spread). The lady at the desk explained that the new coverings were introduced by Best Western at the beginning of January. This doesn't make any sense to me, given the good quality of the BW brand. What are they thinking?
- Official Description (provided by the hotel):
- Welcome to BEST WESTERN Kendallville Inn. We are very proud of our friendly staff and clean and comfortable accommodation for business and leisure travelers. ... more less
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- Also Known As:
- Best Western Kendallville
- Kendallville Best Western