We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“If you can't find something in walking distance of this hotel, the staff here will get you there.” 5 of 5 bubbles
Review of Sheraton Louisville Riverside Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Sheraton Louisville Riverside Hotel
Ranked #1 of 10 Hotels in Jeffersonville
Houston
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“If you can't find something in walking distance of this hotel, the staff here will get you there.”
5 of 5 bubbles Reviewed August 17, 2014

I enjoyed staying at this location because of the proximity to local shops and dining. There are three restaurants located within the hotel and plenty of shops and dining within walking distance. And the view isn't too bad either as it sits on the Ohio River. If you want fresh air and exercise, take a walk on the river to the walking bridge that crosses over into Louisville. There is even music playing as you cross it!

The rooms are large and comfortable. They even include
a "green" incentive. For each day you decline room service, you will receive a $5 voucher to use at the hotel or trade in for Starwood reward points.

My favorite part about the hotel, however, is the service. The staff is very accommodating and eager to please. Just ask for Frank and he will make sure to get you where you need to go, whether it be just up the street or to 4th Street Live.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank KRTayor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, August 18, 2014
Thank you for staying at the Sheraton Riverside! Our team tries to do their best to show the city off. When in doubt, ask any member of our team. We love to share our hometown with our guests!

Thank you for sharing your thoughts on Tripadvisor. We appreciate it!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

363 reviews from our community

Traveler rating
    160
    129
    48
    16
    10
See reviews for
94
84
19
95
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Bloomington, Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 16, 2014

I can't say enough about the staff at the Sheraton Riverside. Frank Green was a great concierge and actually took us to and into our restaurant in Louisville, showed us around and introduced us to the staff. Andy (a manager I believe) went above and beyond to ensure we had a great anniversary experience. The hotel was great and every staff member we met was helpful and friendly. Highly recommend this hotel if coming to Louisville.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kellbunce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, August 18, 2014
Thank you for sharing your experience. We appreciate all the kind words. Andy and Frank take great care of the people who stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lahore
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 4, 2014 via mobile

great location and good view of ohio river with louisville downtown. hotel has all the basic amenities including wifi and free parking. sunset across river wad amazing. staff was very friendly and cooperative. I will revisit this place on my next trip.

Stayed August 2014, traveled with family
Helpful?
3 Thank Mschaudary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, August 18, 2014
Thank you for staying with us while you are in the Louisville area. We appreciate the visit and the nice words about the property on Tripadvisor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Alabama
Level Contributor
159 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed August 2, 2014

Construction around this property is really frustrating. Hopefully it won't last too much longer because trying to get off and on the interstate got really old. The good news though, there are several restaurants within walking distance, so once we got back to the hotel the car stayed parked.

The staff is friendly and the property could use a little updating but it is still quite nice. The beds were comfortable and the room was pleasant and spacious. One strange thing, we were staying for a couple of days but in our King room there weren't any drawers to unpack our clothes to, so we had to live out of our suitcase. Could be a hassle if staying more that one or two nights.

We stayed on the club floor. It is one of the higher floors so even though we didn't upgrade to a river view their was still a partial view from our room. Hors d'oeuvres are served in the club room in the evening and breakfast in the morning. I was hoping the hors d'oeuvres would be something like the appetizers served in the restaurant but the selection wasn't anything exciting. They had little hot dogs wrapped in pastry, tiny slivers of cheese, and some really basic fruit (melons as I recall). I think their were a couple of other items but even though I was hungry it was easy to pass. Breakfast was very basic as well, a fraction of the usual basic hotel breakfast but sightly more than the promised continental breakfast. We did eat some scrambled eggs and toast but that was about it.

Overall this is a nice hotel with a good location and we had a pleasant stay here. If we stay in the area again we will definitely stay here but I'm not sure that I will pay extra to stay on the Club Floor again. If you are willing to pay extra for a nice view and a quick bite of breakfast then it might be worth it, otherwise I'd have to recommend trying one of the "traditional" rooms.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LifesaBanquet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, August 7, 2014
Thank you for staying with our property and for sharing your experience online. The hotel is ready for the bridge construction to be complete. We have been told that the work will conclude within the next week.

We do change the offerings in the Club Lounge daily, but the breakfast offering is pretty consistent. Recently we added a juicer so guests can squeeze fresh OJ in the morning. What item do you think would work in the Club? Email me at pgregory@sheratonlouisville.com and I will try it out.

All the best!
Patrick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
119 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed July 22, 2014

Advantages: Located right on the Ohio River across from Louisville. 20 minutes from the airport. 5 minutes from the bridges into the city. Makes it super convenient if you are trying to visit Louisville OR if you are looking for a beautiful view/location for your stay in Jeffersonville.

Also has free Internet access and free lobby printing -- something that a lot of hotels don't have -- and really comfortable beds.

Disadvantages: The carpet in my room was FILTHY. Like I didn't want to step on it with bare feet filthy. Might be a result of the "dog friendly" rule the hotel has. There are also no refrigerators in the room AND no ice machines on every floor. I was constantly going to the floor below mine with an ice bucket during my stay. That's ludicrous.

I wouldn't say this is top of the line Sheraton property, but the rate was good and the location was even better.

Room Tip: Ask for a river view room. It's really quite a nice view.
See more room tips
  • Stayed July 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wferriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, July 24, 2014
Thank you for staying with us in Jeffersonville. We appreciate your business and your feedback.

The hotel is undergoing updating currently. We just completed a tile flooring project in our lobby and the next area we are moving onto is carpet. We are addressing the lobby areas first then moving into the guestroom. Until we have the carpets changed we are cleaning them about every 30 days. It is a focus point for us.

Patrick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed July 18, 2014

I selected this hotel because they are dog-friendly. The hotel is in a central location close to the river, shops, and restaurants. The lobby and other common ares of the hotel have been renovated nicely, but the rooms are in need of some attention.

Room: The carpet was ripped and had an old smell. It was okay after I used half a bottle of Febreze. The room was spacious and I had a great view of the river.

Room Tip: Please ask for a room away from the staff elevator
See more room tips
  • Stayed June 2014, traveled with family
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank MercyLove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed July 14, 2014

We were not impressed. There were only 2 elvetors serving this large hotel, so the wait to get to our room often took a longer than desired. We were on the 5th floor so stairs were not a good option. These were the smallest elevators I have ever seen. 2-3 people capcity max. The room had signs to water damage. The bed was lumpy. We will definilty be trying a different hotel in this area next time we visit.

  • Stayed March 2014, traveled as a couple
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Chip R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, July 24, 2014
Thank you for sharing your experience. We need honest feedback like yours to improve. We do have small elevators but I will share that with my owner.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Jeffersonville
Galt House Hotel
#26 of 95 in Louisville
4.0 of 5 bubbles 3,678 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Aloft Louisville Downtown
Aloft Louisville Downtown
#27 of 95 in Louisville
4.5 of 5 bubbles 115 reviews
Central Business District
Embassy Suites by Hilton Louisville Downtown
Central Business District
The Brown Hotel
The Brown Hotel
#3 of 95 in Louisville
4.5 of 5 bubbles 1,738 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Louisville Riverside Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Louisville Riverside Hotel

Property: Sheraton Louisville Riverside Hotel
Address: 700 West Riverside Drive, Jeffersonville, IN 47130 (Formerly Ramada Inn)
Phone Number:
Location: United States > Indiana > Jeffersonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Jeffersonville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Louisville Riverside Hotel 3.5*
Number of rooms: 181
Official Description (provided by the hotel):
Sheraton Louisville Riverside Hotel is located on the riverside in Jeffersonville, Indiana. The hotel offers beautiful views of downtown Louisville skyline and the Ohio River. The Sheraton's complimentary shuttle service connects to downtown Louisville museums, restaurants, and 4th Street Live. The hotel is only 10 miles from Louisville International Airport (SDF). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood and Priceline so you can book your Sheraton Louisville Riverside Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing