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“No Complaints Here - And a nice meal, to boot!” 4 of 5 bubbles
Review of Sheraton Louisville Riverside Hotel

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Sheraton Louisville Riverside Hotel
Ranked #1 of 10 Hotels in Jeffersonville
New York
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“No Complaints Here - And a nice meal, to boot!”
4 of 5 bubbles Reviewed March 14, 2014

Very clean, very friendly. What you expect from a Starwood hotel. The restaurant had a great view of the river and excellent options. Louisville-adjacent (across the bridge) and staffed by a friendly team. No surprises, just what you'd expect and want.

Room Tip: From what I understand, suites have the majority of the river views. Head to the restaurant for gre...
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  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carriecas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick40206, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, March 17, 2014
Thank you for sharing your experience with us! We hope you will visit again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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358 reviews from our community

Traveler rating
    159
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    46
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    10
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (90)
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English first
Mason, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 13, 2014

My husband and I planned a quick trip to Chicago and rerouted to louisville due to a snowstorm scheduled to hit the Windy City. I was going to book online, but called to confirm they had a hot tub (they do btw). The lady I spoke to gave me a better rate than online and when we got there, we got a complimentary upgrade!
Room: spacious, modern, great beds, flat panel tv, view of city was only partial
Gym: great equipment, but no scale and no tvs for cardio equipment, they had free headphones but the fm didn't work very well
Pool/spa: good size, relaxing, plenty of clean towels, we also liked that we could roll right out of the hot tub into the pool
Breakfast: wouldn't know how good it was because we went to bob Evans each morning. We like to stay at embassy suites because they have the best complimentary breakfast around. Embassy was all booked. Sheraton should incorporate the complimentary cocktail hr and breakfast
Area: plenty of places to walk to...buck head directly behind the hotel was great! As far as activities go, we did the mega zip (awesome).

Room Tip: Higher floor
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tonya V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick40206, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, March 17, 2014
Thank you for staying at our property and sharing your feedback. Our property has a Club Lounge that offers an evening beverage and snack reception and a hot breakfast in the morning. I suggest considering Club when booking.
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Charlotte, North Carolina
Level Contributor
105 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed March 4, 2014

The hotel is standard as the Sheraton brand is concerned. It has a nice breakfast, fitness center and pool as well as a club lounge for SPG members. The hotel is located right on the river and next to the bridge that connects Indiana and Kentucky. What stands out to me is the excellent choices for food. There are several restaurants attached to or on the hotel property. Everything from upscale to sports bar/pizza joint.

Room Tip: Ask a room with a river view.
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  • Stayed March 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MDM1414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick40206, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, March 6, 2014
Thank you for sharing your experience with us. We are glad you enjoyed the offerings on the Sunnyside!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 3, 2014 via mobile

I stayed at this hotel because there is a free shuttle service, a jacuzzi, and they take pets w/o a fee. I looked at downtown Louisville hotels, but none were really close to my destination. My room was near the elevator yet quiet. The bed was very comfortable and they provided a huge dog bed for my little dog. The shuttle driver was very nice as were all of the employees. I paid $85 thru Priceline and that was a reasonable price. I do wish they had more options for breakfast.

Stayed March 2014, traveled on business
Helpful?
2 Thank ELizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick40206, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, March 5, 2014
We love it when our 4 legged guests have a good night! Thank you for your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Floyds Knobs, Indiana
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 28, 2014

I have had the pleasure of staying at the Sheraton Louisville Riverside when I am in town on business over the course of three years now. Superb customer service. Excellent location. The beds have to be the most comfortable I have Bennett in on travel. I went so far as to find out where they get those fantastic pillows and ordered some for my home bedrooms. The staff has always made me feel very welcome each time I was there. Apparently this hotel is only rated at 3.5 stars....very underrated. They are easily a 4 star hotel!

Room Tip: Get to know Mr. Frank at the front desk. He is a wealth of knowledge on the area and an all-around...
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  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Rugbyref12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick40206, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, March 3, 2014
Thank you for the very nice words. People like Frank Green make all the difference in a stay. We appreciate your loyalty to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed February 27, 2014

this hotel could be an four points by Sheraton (motel line) but not honor at least at this time on hold Sheraton's brand name as I've been in soo many Sheraton around USA and this one looks as a 3 star hotel and not 3 1/2 as rated and priced to.
I found the hotel to be overpriced, TV doesn't have important channels such HLN and very poor selection for the local TV... staying for a few days in the hotel and felt very frustrated on no having HLN.. many repeating sports channels but short on news channels...
Room are not updated and you feel when walking around the hotel to be old and missing life in the property..
Very boring place for to be staying for more than 1 night and bed quality doesn't help as well as I had back aches during the stay as I don't found to be comfortable to me.
Staff is on need of more preparation on deal with guest.. discretion is appreciated always! but they have potential to do better ... I don't like questions like "What are you doing here or here for?" sounds rude to me since is no one business what bring you to the city and no everyone feel comfortable with this.

  • Stayed February 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SOUSAtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick40206, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, March 3, 2014
Thank you for your feedback. We will make some changes to our decor later this year and next.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kimmell, Indiana, United States
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed February 20, 2014 via mobile

Easy access from the interstate. Nice room with a comfortable bed. Opted out of housekeeping when checking in. Brilliant idea on the hotel's part. Received $5 voucher for 'going green.' Breakfast buffet was overpriced for what you get.

Stayed February 2014, traveled on business
Helpful?
1 Thank Angie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick40206, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, February 25, 2014
Thank you for sharing your experience online. We are looking at ways to add value to our breakfast offering. You are welcome to offer more feedback to me directly at pgregory@sheratonlouisville.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Louisville Riverside Hotel

Property: Sheraton Louisville Riverside Hotel
Address: 700 West Riverside Drive, Jeffersonville, IN 47130 (Formerly Ramada Inn)
Phone Number:
Location: United States > Indiana > Jeffersonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Jeffersonville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Louisville Riverside Hotel 3.5*
Number of rooms: 181
Official Description (provided by the hotel):
Sheraton Louisville Riverside Hotel is located on the riverside in Jeffersonville, Indiana. The hotel offers beautiful views of downtown Louisville skyline and the Ohio River. The Sheraton's complimentary shuttle service connects to downtown Louisville museums, restaurants, and 4th Street Live. The hotel is only 10 miles from Louisville International Airport (SDF). ... more   less 
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