I travel on business all the time and always book rooms with Marriott hotels. The picture on the website makes the hotel look like a Residence Inn. This could not be further from the truth. This hotel is more on the order of a Motel 6. But that's not the reason I am so angry. Somehow this hotel accidentally took two of the parties who were sharing rooms with other guests and created two whole new reservations for these people and charged us a "No Show" fee. They refunded us for one of the mistakes but refused to refund the second mistake. This is plain fraud and these people should not be allowed to continue business like ths. I am so done with TownPlace Suites!
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- Also Known As:
- Towneplace Suites Louisville North Hotel Jeffersonville
- Towneplace Suites Jeffersonville