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“Good Hotel” 4 of 5 bubbles
Review of Courtyard Indianapolis at the Capitol

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Courtyard Indianapolis at the Capitol
Ranked #36 of 184 Hotels in Indianapolis
Certificate of Excellence
Ann Arbor, Michigan
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good Hotel”
4 of 5 bubbles Reviewed August 4, 2014

Great hotel, good location, we enjoyed our stay. Only thing that was odd was that at 9am housekeeping knocked on our door, we were still asleep so we didn’t open the door and they just came in. Other than that it was a good hotel

Stayed August 2014, traveled as a couple
Helpful?
Thank VacationsRAwesome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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280 reviews from our community

Traveler rating
    120
    108
    39
    8
    5
See reviews for
59
53
9
114
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Irvine, California
Level Contributor
159 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 bubbles Reviewed August 1, 2014

This hotel is generally okay. My room was fine, although a bit dated. The staff was pleasant and helpful. My room had a fair amount of road noise that came in through the window. The hotel is in a central location in Indianapolis. The hotel Internet was free and reliable.

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tsogl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annie M, Manager at Courtyard Indianapolis at the Capitol, responded to this review, August 18, 2014
Dear Valued Guest
Thank you very much for taking the time to share your experience with us on TripAdvisor. We value all feedback and know this information will allow our hotel and staff to improve. We are very sorry that you experience traffic noise during your stay. Being in a downtown environment lends to increased exposure of traffic and for that we are truly sorry. If you are a light sleeper the west side of the building on a higher floor is our best option for you. Higher floors are always better than lower floors as well. Thank you again for taking the time to share your comments with us. Please feel free to contact me if you have any questions or additional concerns.

Kind Regards
Assistant General Manager
Annie Moskol
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 27, 2014

When paying for a night for a hotel room one would expect nice. My room was nice and furnished. One thing that aggravated me a bit was when I went to check in. I had a reservation ahead of time and they asked me for my card again. I told them I had given them my card at reservation time. At check out I paid cash and got my bill only to see a $20 charge on my card. I asked the lady what that was for. She said it was for condiments and incidentals. She said it will be placed back on my card in a few days. It was never put back on.

  • Stayed September 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Danimal7264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Findlay, Ohio
Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed July 25, 2014

Good experience. No complaints. Walking distance to downtown activities. Also walking distance to IUPUI. Easy on site parking. Light breakfast available. Room clean. Staff exceptionally helpful. Would definitely come back again.

Room Tip: We stayed on second floor and it was quiet.
See more room tips
  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JBOhio340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 19, 2014 via mobile

Great location to walk to downtown restaurants and social/sports events! Property is in good shape, but the real difference with this place is the staff. A special thanks to Carol, but kudos to everyone here - the customer certainly comes first here!

Stayed July 2014
Helpful?
Thank Team P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Indiana
Level Contributor
138 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed July 6, 2014

Very nice hotel in a good location. Close to the canal and downtown attractions. A short walk to Mass ave. staff are very friendly. Check in was great and we were greeted with smiles and advice about the area. Room was outstanding. A must stay if you are in Indy.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pvh16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muncie IN
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 5, 2014

This is a beautiful hotel on the inside and out. Upon our arrival our check-in was very smooth with men in tailored suits helping us. Offering complimentary water, a snack pack of hershey kisses along with freshly baked cookies and water with orange slices offered in the lobby. After getting to our room the rooms were the most spacious I had ever been in and very clean. The carpeting and the wallpaper were a bit outdated but the rooms were very nice otherwise. I was shocked to see the samples of shampoo and conditioner were not your run of the mill cheap hotel shampoos they were Paul Mitchell. The coffee offered was actually decent coffee as well. The couch was uncomfortable however the beds were the most comfortable beds I have ever slept in at a hotel. The hotel sits a short walk away from the beautiful canal. I would without a doubt recommend this hotel to anyone staying in this area.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maysonsmom1125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Indianapolis at the Capitol

Property: Courtyard Indianapolis at the Capitol
Address: 320 N Senate Ave, Indianapolis, IN 46204-1708
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Indianapolis
#27 Romantic Hotel in Indianapolis
#27 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Indianapolis at the Capitol 3*
Number of rooms: 124
Official Description (provided by the hotel):
A stand-out among hotels in downtown Indianapolis, the renovated Courtyard Indianapolis at the Capitol is located on Senate Avenue right behind the State Capitol Building and the Indiana Government Center. Guests also appreciate our location within walking distance to the Indiana Convention Center, Bankers Life Fieldhouse, Circle Center Mall and IUPUI. Our open lobby space and renovated guest rooms feature the modern conveniences today's traveler has come to expect. Enjoy our onsite Bistro with lounge seating and full bar, interactive touchscreen GoBoard in the lobby as well as private media pods with personal TVs, a 24 hr. Market and boarding pass printing station. The Courtyard Indianapolis at the Capitol has space and flexibility unmatched by other hotels in downtown Indianapolis to help you make the most of every travel experience. ... more   less 
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Also Known As:
Courtyard By Marriott Indianapolis At The Capitol Hotel Indianapolis
Courtyard Indianapolis
Indianapolis Courtyard
Indianapolis Marriott

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