The staff at this courtyard clearly love what they do! They turned a business trip into a mini vacation for me.
I had the desk clerk Rachel knock on my door shortly after I checked in. She had a bottle of water, a few Aleve and a chocolate bar because I had mentioned that I had a headache and she wanted me to feel better. Wow!!!
I had a little trouble with my key working, not only were they on top of it but Anne followed me up to the room to make sure that it was fixed. I was also impressed with the kind respectful way she spoke to the maintenance engineer that worked on my lock. I knew it wasn't just for my sake when his response indicated that it was a frequent event.
Happy employees make for good customer service!
Oh yeah and I also got an email of apology from Anne for the short issue with my lock, wow!
- Official Description (provided by the hotel):
- A stand-out among hotels in downtown Indianapolis, the renovated Courtyard Indianapolis at the Capitol is located on Senate Avenue right behind the State Capitol Building and the Indiana Government Center. Guests also appreciate our location within walking distance to the Indiana Convention Center, Bankers Life Fieldhouse, Circle Center Mall and IUPUI. Our open lobby space and renovated guest rooms feature the modern conveniences today's traveler has come to expect. Enjoy our onsite Bistro with lounge seating and full bar, interactive touchscreen GoBoard in the lobby as well as private media pods with personal TVs, a 24 hr. Market and boarding pass printing station. The Courtyard Indianapolis at the Capitol has space and flexibility unmatched by other hotels in downtown Indianapolis to help you make the most of every travel experience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Orbitz, Expedia, Travelocity, Odigeo and Priceline so you can book your Courtyard Indianapolis at the Capitol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott Indianapolis At The Capitol Hotel Indianapolis
- Courtyard Indianapolis
- Indianapolis Courtyard
- Indianapolis Marriott