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“Best Western Crossroads”

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Country Inn & Suites Indianapolis
Ranked #114 of 185 Hotels in Indianapolis
Reviewed April 4, 2014

Love this hotel...I stay here whenever I am in Indy. Staff is friendly and helpful...rooms are spacious and comfortable. Breakfast waffles are the best. Very convenient to downtown and easy on off to I465.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Keith E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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162 - 168 of 235 reviews

Reviewed April 2, 2014

Overall stay very good - clean comfortable room - sound blockage good. Entry to hotel somewhat hidden - have to go down to light past Bob Evans and drive around behind hotel to enter. Biggest issue was lack of elevator - had to haul luggage up and down stairs. Will want ground floor room if limited mobility

  • Stayed: March 2014, traveled with family
    • Value
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Review collected in partnership with Best Western
Thank Ray V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2014

Stayed two nights at the location for the big ten tournament. The front desk people were extremely courteous with all of our questions and gave us a quick route to downtown. Hotel might seem a little sketchy since it's by a trailer park, but it is really nice inside with great rooms. Will be back in the future!!

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Eric P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMIKEF, General Manager at Country Inn & Suites Indianapolis, responded to this reviewResponded May 3, 2014

Thank you for your comments about your recent stay. We really appreciate your business.Please let us know how we can make your next even better for you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014

staff were very helpful rooms clean and everything worked breakfast very good if your in area and need a room here you are great location needed truck repairs several places very and handy i can not say anything wrong here one of the better places i have stayed

  • Stayed: March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank paulgX5110FQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMIKEF, General Manager at Country Inn & Suites Indianapolis, responded to this reviewResponded March 19, 2014

Thank you for staying with us. Hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

room was clean and comfortable feeling. hotel staff were very nice and provide excellence service when i arrived and leaving. i slept pass breakfast so miss it. over all very good and i have always have good service a best western

  • Stayed: March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank buddlyharley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMIKEF, General Manager at Country Inn & Suites Indianapolis, responded to this reviewResponded March 19, 2014

Thank you for your recent comments regarding your recent stay at Best western crosswords.

We are glad that you enjoyed your stay .Hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2014

Not the most updated hotel, but it is clean, everything works, people are friendly and helpful and breakfast was good. Great location off of 465 with plenty of things to do in the area. Also for winter visitors, Gold's Gym is included with your room key; the gym is just a few blocks away! Can't beat that deal!!

  • Stayed: February 2014, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Ann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMIKEF, General Manager at Country Inn & Suites Indianapolis, responded to this reviewResponded March 19, 2014

Thank you for staying at Best Western Crossroads .Hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2014

Asked for extra blankets because of it being cold, they said there were none at the moment but they'd get back to us, but never did. It took a while for room to get heated up, but even then it didn't always stay, so really could of used the extra blankets. They could of offered to look at heater if no blankets available or maybe a different room, but nothing. It was pretty uncomfortable.

  • Stayed: February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Angeleah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMIKEF, General Manager at Country Inn & Suites Indianapolis, responded to this reviewResponded March 19, 2014

Thank you for your comments regarding your recent stay at Best Western Crossroads.
We apologize for the inconvenience caused during your stay.We have already addressed this issue and hope to serve you better next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Indianapolis

Address: 7610 Old Trails Rd, Indianapolis, IN 46219-6740 (Formerly Comfort Stay Inn)
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #114 of 185 Hotels in Indianapolis
Price Range: $62 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites Indianapolis 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Ideally located only minutes from Downtown Indy, Comfort Stay Inn Crossroads is the perfect place to stay for your next business trip, family vacation or team event. You’ll find plenty to see and do nearby, and we’re just minutes from Lucas Oil Stadium, Conseco Fieldhouse, and the Convention Center. Comfort Stay Inn Crossroads offers a delicious complimentary breakfast, we have an on-site business center for your convenience, and our property features a shimmering outdoor pool to enjoy. Parking is always free, and we'll keep you on schedule with express check-in and check-out. Our spacious guest rooms feature a stylish décor with comfortable beds, plenty of pillows, a well-lit work area and a host of personal care amenities. You can kick back, relax and watch your favorite shows on cable TV, or post pictures for friends and family to enjoy with free Wi-Fi, and we’re proud to be smoke-free. For an experience designed to exceed expectations, make your reservation today at Comfort Stay Inn Crossroads. ... more   less 
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Also Known As:
Best Western Crossroads Hotel Indianapolis
Best Western Indianapolis
Indianapolis Best Western
Best Western Hotel Indianapolis

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