First of all, there is a bad smell all over the hotel. I do not know if it is smoke (the hotel claims to be non smoking) or mold, or both, but the fact is that the annoying smell is there.
Best Western claims to have complimentary ammenities for guests, but when I asked for a toothbrush, there isn't any.
In my second night at the hotel, I was woken up at 2:00 a.m. by a calling from the front desk, to "check if the room was vacant"!
But the worse was yet to come. The folder in the room states that the weekend breakfast was up to 10:30, but the hotel staff informed us that the time changed to 10:00. Anyway, about 9:00 the buffet ran out of orange juice, cheese, yogurth and other things that were not supplied again, even with the complaintes of the guests.
- Official Description (provided by the hotel):
- Ideally located only minutes from Downtown Indy, Comfort Stay Inn Crossroads is the perfect place to stay for your next business trip, family vacation or team event. You’ll find plenty to see and do nearby, and we’re just minutes from Lucas Oil Stadium, Conseco Fieldhouse, and the Convention Center. Comfort Stay Inn Crossroads offers a delicious complimentary breakfast, we have an on-site business center for your convenience, and our property features a shimmering outdoor pool to enjoy. Parking is always free, and we'll keep you on schedule with express check-in and check-out. Our spacious guest rooms feature a stylish décor with comfortable beds, plenty of pillows, a well-lit work area and a host of personal care amenities. You can kick back, relax and watch your favorite shows on cable TV, or post pictures for friends and family to enjoy with free Wi-Fi, and we’re proud to be smoke-free. For an experience designed to exceed expectations, make your reservation today at Comfort Stay ... more less
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- Also Known As:
- Best Western Crossroads Hotel Indianapolis
- Best Western Indianapolis
- Indianapolis Best Western
- Best Western Hotel Indianapolis