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“Good location, good value”

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Best Western Country Suites
Ranked #55 of 180 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersBronze level
Fort Wayne, Indiana
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good location, good value”
Reviewed April 10, 2012

This property is well located near restaurants, shopping, and businesses. It isn't the most luxurious place, but it is just fine for an overnight while on business in Indy.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank buckeyesrule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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258 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Canada
Level Contributor
332 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed December 11, 2011

Checking in is always easy. They have been remodeling the rooms but we are always on the bottom floor with King size bed and it is very nice. Our rooms have always been clean. The breakfast is good ...Our grandson said he 'loves!!' their breakfast. lol We stop here when we go through........

Room Tip: Sign up with BestWestern...when you arrive and use your card or reserve with it online..this hotel u...
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  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank makerofdreams1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Onalaska, Wisconsin
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 7, 2011

The hotel is in a convenient location for travelers with many options and a variety of dining choices close by. This place is in need of a complete cleaning. There is a large vent in the ceiling of the center area of the suite. It was disgusting knowing the air was blowing through this filthy vent. In the bathroom, I can understand a stray hair or two. However, there were many long black hairs on the underside of the toilet seat. Gross! The pain in the bathroom was peeling pretty badly.


We noticed the vacum cleaner used by the maid when it was parked in the hallway. It was certainly not a commercial quality vacum--it was the $30 Wal-Mart type. No wonder there was stuff that was not picked up on the rugs and elsewhere.


We arrived late and went to grab a late-night dinner. Upon returning the door was locked. There is not a device to swipe your room key in. We had to buzz in. However, there was nobody around to answer the buzzer. We waited quite awhile outside.

The owner apparently spent money on this place about 15 years ago and hasn't put anything into it since.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZorroKSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakewood, OH
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 14, 2011

This place is older and I would say that it could use a good vacuuming.. but that said, for the 40$ a night I spent I had a living area with desk, free wi fi, refrigerator, microwave, and king bed. There was also continental breakfast in the am. My friend stayed across the street for 100$ night. Her property was also an older place and she had no free wi fi.. no heat the first night, problems with the TV, no breakfast....and she got to listen to the kids running up and down the hall from the waterslide park. Nice staff and a basic room.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chrisfromcleve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 5, 2011

From the outside this hotels look fine for the price and the lobby looks ok, but it's downhill from there. The cleaning staff left there used cleaning supplies in the room, my non-smoking room smelled so much like smoke, so I tried to open the windows and found that there was a large whole in the screen and windows were cloudy like they haven't been cleaned in years. And the facet in the "kitchen" area was left running. Then at 4:00 in the morning the garbage truck came and it felt like the whole room was shaking. At 5:45 am the person next to me started the shower and the sound of the pipes made me think there was a fire alarm going off. This is one of the worst hotels I've ever stayed at.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HelloCrazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, Illinois
1 review
Reviewed June 24, 2011

This is one of the worst hotels I've ever stayed in. My fellow business companion booked a non-smoking room but they did not have it when we arrived. Despite giving the front desk their cell number for the manager who was not onsite to call, he never did. They advertise free wireless Internet. However it was worthless as it kept going in and out. I called the support number based on the wi-fi card they had in the room only to find they don't service the hotel! Why then is the card & number in their rooms? The hotel staff could'nt say! Rooms are dimly lit and the two TV's had poor reception - good luck watching a baseball game if you want to see the ball! I had hoped to try the continental breakfast buffet at least, but it was sparse and with only 4 tables I had no place to sit even if I wanted to. If I was on my own dime I would have eaten the cancelation fee of a nights stay and left and checked in at a beautiful Hilton Homestead Suite a quarter mile away. Run don't walk away from this dump! ......FYI this is the first hotel I've ever rated in 25+ years of business travel, but it was just awful.

Room Tip: Book somewhere else or sleep in your car.
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  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CardzFan937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anywhere
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 19, 2010

What a horrible experience, the worst staff I have ever experienced. Not a clean place, never again at a Best Western if this is the best they can do. Ever hear of BEDBUGS.

  • Stayed October 2010, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank eztobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Country Suites

Property: Best Western Country Suites
Address: 3871 W 92nd St, Indianapolis, IN 46268-3102
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Indianapolis
#28 Business Hotel in Indianapolis
#28 Romantic Hotel in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Country Suites 2.5*
Number of rooms: 37
Official Description (provided by the hotel):
In the words of several of my guests "Indy's Best Kept Secret" Or "This is a Gem of a hotel" We are an all suites hotel on the northwest side of Indianapolis with easy access to downtown & interstates you are just minutes from anywhere in the city. We are unique to the hotel industry offering 2 room suites with a buffet style hot breakfast, 24 hour business center and a 24 hour fitness center in addition to access to Costco & LA Fitness. We are 2 blocks away from The Pyramids of Indianapolis and Caribbean Cove's indoor Water Park. ... more   less 
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Also Known As:
Best Western Indianapolis
Indianapolis Best Western
Best Western Country Hotel

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