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Homewood Suites by Hilton Indianapolis-Keystone Crossing
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Reviews (665)
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All reviewsbasketball courteye surgeryhome away from homesocial hourliving roomhilton brandfashion malloutdoor poolkeystone crossingshopping and restaurantsfull kitchencomplimentary breakfastwould definitely stay here againlobby areaking bedeasy accessfront desk staff
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466 - 471 of 665 reviews
Reviewed February 9, 2014

Our stay was last minute. We checked in very late and that went very fast. The rooms were very spacious, clean and very nicely laid out. The bed was awesome and very comfy and soft! The lobby reminded me of a lodge in the mountains.....beautiful and very warm fireplace on a very cold day!!!! The complimentary breakfast was spectacular......quite the layout and what a great variety of choices to choose from!!! The price was also good for the area, and the area itself is very nice. When our kids were little and we traveled, I did like to stay at a place with an indoor pool which there is no indoor pool here, but we would definitely stay here again!!!

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank laurie w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this reviewResponded February 10, 2014

Laurie W,

Thank you for sharing your feedback regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If there is anything else I can do to be of assistance, please do not hesitate to contact me directly.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
1
Reviewed February 6, 2014

Clean spacious rooms. Friendly and helpful staff. Free Breakfast with lots to choose from. Great evening meal with relaxed environment. Feels like home, so I keep coming back when my travels take me to Indy...

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this reviewResponded February 10, 2014

Dear TripAdvisor Member,

Thank you for sharing your feedback regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If there is anything else I can do to be of assistance, please do not hesitate to contact me directly.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014

We have stayed at this location several times. We love that it is in the middle of the Keystone area yet the location is secluded and quiet. The rooms are excellent and the breakfast is great. The staff is always friendly and helpful.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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1  Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this reviewResponded February 10, 2014

Dave H,

Thank you for sharing your feedback regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If there is anything else I can do to be of assistance, please do not hesitate to contact me directly.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2014

Easily accessible to main highways. Very close to Fashion Mall. Clean comfortable. Breakfast and dinner were good, but not great; it was as I expected. It is a hotel after all and not a 5 star restaurant. Eating area is clean and food is presented well, fresh, and frequently restocked if needed. Coffee is good. Staff very friendly and helpful. Had issue with TV stuck on one channel. Staff was very prompt and apologetic in fixing problem.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Mark Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this reviewResponded January 30, 2014

MarkQ,

Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
1
Reviewed January 26, 2014

An exceptionally well run facility from top to bottom. The staff were always available and helpful. The suites were generous in size and well equipped. Having a rental car is an asset although local transport was available on request from Homewood Suites.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this reviewResponded January 28, 2014

Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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