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Homewood Suites by Hilton Indianapolis-Keystone Crossing
Ranked #38 of 185 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersSilver level
Reviewed November 7, 2013

I felt like i was in a quiet, private condo resort with amazing shopping just a short drive away. Very restful. The check in and check out times were very generous. I also really like the ambiance of the front lobby. Comfy furniture. The staff was extremely friendly. The complimentary breakfast had many choices for all tastes.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Gary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this reviewResponded November 8, 2013

Gary T,

Thank you for taking the time to write such a wonderful review! We value all feedback both positive and negative. We were glad to see your overall stay was an enjoyable one despite the issue with the mattress. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (633)
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460 - 466 of 633 reviews

Reviewed November 6, 2013

We were in Indy for both the OSU/Purdue football game and a Pacers game. There wasn't a downtown hotel room to be found and we were unwilling to pay game day prices in Lafayette. The Crossing location was a perfect solution. Located in a quiet area with upscale shopping and dining just up the road, our location provided easy access to both venues. The room is large and comfy. Great value for the included suite and kitchenette. Breakfast was typical hotel fare. All day coffee was good. No complaints but the walls are a little thin. Would stay here again.

Stayed: November 2013, traveled as a couple
1  Thank TazsGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this reviewResponded November 8, 2013

TazsGirl,

Thank you for taking the time to write such a wonderful review! We value all feedback both positive and negative. We were glad to see your overall stay was an enjoyable one despite the issue with the mattress. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

Clean, spacious suites, great staff. Food and drinks were very good. Beds very comfortable. I would stay here again, and plan to, when I have a conference in Indianapolis again. They will even shop for you if you don't have transportation--very nice.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Michele G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this reviewResponded November 8, 2013

Michele G,

Thank you for taking the time to write such a wonderful review! We value all feedback both positive and negative. We were glad to see your overall stay was an enjoyable one despite the issue with the mattress. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

I stay in this hotel at least twice a year and really enjoy my stay. The staff is always very pleasant and helpful. I would recommend to anyone that is looking for a nice place to stay on the North side of Indianapolis.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Jean T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this reviewResponded November 8, 2013

Valued Guest,

Thank you for taking the time to write such a wonderful review! We value all feedback both positive and negative. We were glad to see your overall stay was an enjoyable one despite the issue with the mattress. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2013

This was my first time time staying at a Homewood Suites. I have stayed at a Hilton before and know that this is associated with the Hilton. I was excited since I know that the Hilton is known for there extremely comfortable beds that are manufactured by the Hilton company. Ummmm...I think that they forgot to deliver these beds to this establishment! The bed was AWFUL! My husband and I woke up with the worse backache ever :( It would have been more comfortable sleeping on the floor! The room was very clean on the positive side~very impressed with this. Try to work on the mattress and I would have given this establishment a 5 rating.

  • Stayed: November 2013, traveled as a couple
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Thank Jodi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this reviewResponded November 4, 2013

Jodi L,

Thank you for taking the time to write such a wonderful review! We value all feedback both positive and negative. We were glad to see your overall stay was an enjoyable one despite the issue with the mattress. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2013

We had several out-of-town guests for a family wedding and decided to stay at a central location. The suites very very large, like having you own apartment. They were very clean. We so appreciated the manager's reception after long drives. We didn't have to go out to dinner and could just relax.

  • Stayed: October 2013, traveled with friends
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Review collected in partnership with Homewood Suites by Hilton
Thank msq_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this reviewResponded October 31, 2013

Msq_12,

Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2013

This was my first time staying in the Homewood Suites brand of Hilton properties and it was lovely. I was only there for 2 nights but can easily see how it can be a "home away from home" for frequent business travelers. The property was very quiet and "tucked" away and I found the suite to be in very good shape. I loved having the option to sit and work in the living room area and not feel crammed in the bedroom. I didn't use any of the kitchen items but they all looked to be very nice and clean. The breakfast in the main lodge was INCREDIBLE -- particularly the peppered bacon. The hotel is in a great location, too, with high end shopping and restaurants only a half mile away. I would recommend this hotel to anyone travelling to Indy -- even if only for a couple of nights, it's a nice break from the "normal" hotel.

  • Stayed: September 2013, traveled on business
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1  Thank romega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this reviewResponded October 30, 2013

Romega,

Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Indianapolis-Keystone Crossing

Address: 2501 E 86th St, Indianapolis, IN 46240-2444
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Indianapolis
#21 Business Hotel in Indianapolis
Price Range: $136 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Indianapolis-Keystone Crossing 3*
Number of rooms: 116
Official Description (provided by the hotel):
Homewood Suites by Hilton Indianapolis-Keystone Crossing takes the stress out of traveling by having everything you need to feel right at home. Our proximity to The Fashion Mall at Keystone you can find everything from a new tie at Brooks Brothers for your big meeting to take-home treats from Godiva Chocolatier. Many other local shops and restaurants are close for your enjoyment. Maintain your own workout program in our heated outdoor pool and fitness center, and relax. The outdoor sports court lets kids burn some energy shooting hoops. Our full hot breakfast is served every morning and in the evening social offers a complimentary light meal and beverages (Monday - Thursday)state and local laws apply). ... more   less 
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Also Known As:
Homewood Suites By Hilton Indianapolis At The Crossing Hotel Indianapolis
Homewood Suites Indianapolis
Homewood Indianapolis
Hilton Indianapolis
Indianapolis Hilton
Indianapolis Homewood Suites

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