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“homewood suites stay”

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Homewood Suites by Hilton Indianapolis-Keystone Crossing
Ranked #36 of 182 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersSilver level
London, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“homewood suites stay”
Reviewed August 16, 2013

So outdated needs updates and much better cleaning. The staff were so unhelpful and made us feel very unwelcome. We moved to a Courtyard which was the same price and so much better and location was equally as good

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Tina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, August 27, 2013
Tina H,


Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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600 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • Japanese first
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English first
Midlothian, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 7, 2013

We stayed here at the end of July 2013 and everything about this stay was phenomenal! The entire staff was super nice and the property was clean, comfortable, and wonderful! I would like to single out a few people that made our stay extra special - Beth, Victor, and Brianna were great, they get our group's kudos! Thanks, Homewood for making our time so enjoyable!

Room Tip: If you smoke, get a room by a picnic table to smoke on.
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saratrusk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, August 13, 2013
Saratrusk,

Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, United States
1 review
Reviewed August 5, 2013

I would recommend this hotel and will likely stay there again. The pool area was great. The hotel breakfast and dinner exceeded our expectations. Staff was very accomodating and helped with all our concerns. Rooms are older and have a slight smell but are clean. Proximity to the mall and major highways is awesome.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Vanessa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, August 13, 2013
VanessaP,

Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynden, Washington
Level 5 Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 31, 2013

We enjoy family friendly hotels and this one fits the bill. It's like an apartment complex with room service. Other than the inconvenience of having to go to another building in inclement weather for the front desk and meals, it's a great set up. Very clean. Excellent staff.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank JPMama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, August 13, 2013
JPMama,

Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Centerville, United States
1 review
Reviewed July 31, 2013

Excellent location with very comfortable accomodations. The proximity to entertainment was very convenient. In addition, it was close to the Crossings shopping and entertainment area without being too close to be bothered by the traffic.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kenneth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, August 13, 2013
Kenneth W,

Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, California
1 review
Reviewed July 24, 2013

We stay at this property twice a year as it is our Indianapolis home away from home. We find the suite type accommodations extremely comfortable, and the complimentary breakfast and dinner a bonus. The staff is very friendly and welcoming, and Mike Arnold, the Director of Operations, always goes above and beyond to ensure our stay is perfect. The location is excellent - nearby an upscale shopping center and many restaurants - to which the hotel provides complimentary transportation. There is an outdoor pool and spa, basketball court, and the hotel is pet friendly. The environment is very relaxing and we always enjoy staying here. We highly recommend this hotel.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SurfCityCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, August 13, 2013
SurfCityCA,

Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
indianapolis, United States
1 review
Reviewed July 24, 2013

This location is nestled in some beautiful trees giving the feel of being in the forest. Even though we didn't go out of the city limits, it felt like we took a trip out of town. I would recommend this location to family and friends.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Gloria N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Director Of Operations at Homewood Suites by Hilton Indianapolis-Keystone Crossing, responded to this review, August 13, 2013
Gloria N,

Thank you for taking the time to write such a wonderful review! We always are so very glad to hear that our guests have enjoyed their time with us. Please come back to visit us again if you are in the area!

Warmest Regards,

Mike Arnold
Director Of Operations
Homewood Suites Indianapolis - At The Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Indianapolis-Keystone Crossing

Property: Homewood Suites by Hilton Indianapolis-Keystone Crossing
Address: 2501 East 86th Street, Indianapolis, IN 46240
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Indianapolis
#21 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Indianapolis-Keystone Crossing 3*
Number of rooms: 116
Official Description (provided by the hotel):
Homewood Suites by Hilton Indianapolis-Keystone Crossing takes the stress out of traveling by having everything you need to feel right at home. Our proximity to The Fashion Mall at Keystone you can find everything from a new tie at Brooks Brothers for your big meeting to take-home treats from Godiva Chocolatier. Many other local shops and restaurants are close for your enjoyment. Maintain your own workout program in our heated outdoor pool and fitness center, and relax. The outdoor sports court lets kids burn some energy shooting hoops. Our full hot breakfast is served every morning and in the evening social offers a complimentary light meal and beverages (Monday - Thursday)state and local laws apply). ... more   less 
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Also Known As:
Homewood Suites By Hilton Indianapolis At The Crossing Hotel Indianapolis
Homewood Suites Indianapolis
Homewood Indianapolis
Hilton Indianapolis
Indianapolis Hilton
Indianapolis Homewood Suites

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