I go to the Northern Indy/Carmel area frequently for work, and this place is usually my hotel of choice. The location is probably what sets this hotel apart to an extent, as it is close to most of the restaurants and bars in the area, as well as the various offices. Also, the staff here are some of the friendliest and most willing to help of just about any hotel I've ever stayed at.
The rooms here are fairly standard Marriott rooms that you would expect to see outside of a downtown area. The rooms and lobby could use an update. but it's not too bad.
The lobby and bar area aren't anything special, but if you're staying here for business they'll likely fit your needs. If you're an elite member and have access to the concierge lounge, that's worth checking out as it stacks up well to comparable hotels, and the staff up there are also very friendly and helpful.
One thing that did happen on my most recent stay was that there was a leak in the bathroom when I woke up in the morning. I was in the bedroom area when I heard a crash, and the entire bathroom ceiling had caved in, rendering the bathroom unusable. The staff quickly found me a new room to finish getting ready, and apologized profusely, doing their best to handle a difficult situation. I also got an email subsequently from the hotel manager apologizing for the incident. Basically, I thought they did a pretty good job with a tough situation (although I will say that if it were me, I might've offered a discount on the room for all the trouble).
All in all, great staff at a good location for the area. Will definitely continue to stay here on my trips.
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- Also Known As:
- Marriott Indianapolis North Hotel Indianapolis
- Indianapolis Marriott