We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Marriott Hotel in the chain!! Outstanding service, amenities, Loved it!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Indianapolis Marriott North
Ranked #59 of 182 Hotels in Indianapolis
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Marriott Hotel in the chain!! Outstanding service, amenities, Loved it!!!”
Reviewed August 2, 2011

The Marriott North in Indianapolis, Indiana was the site for a recent business meeting that my company hosted. The services were fantastic, and the staff is beyond excellent. They anticipated our every need, and couldn't have been more helpful.

The hotel itself is beautiful, has a wonderful lake for walking, and is next to some very nice upscale shopping. The food for the meeting was delicious and very well presented. I did not have occasion to eat in their restaurant, but would imagine the same quality.

One evening we hosted a cocktail hour with snacks on the outdoor terrace overlooking the lake, and it was also wonderful with excellent snacks and services.

Room Tip: Ask for a room with lake view- very peaceful and relaxing.
See more room tips
  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank PhyllisB_18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

358 reviews from our community

Traveler rating
    127
    132
    57
    27
    15
See reviews for
89
57
15
153
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Jacksonville, FL
Level 5 Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 13, 2011

I will begin by saying that the front desk, and lobby staff are exceptionally friendly. Each staff member greets you throughout your stay. Check in process was efficient and friendly as well.

Rooms are a bit dated, but spacious, clean and comfortable with Bath and Body Works toiletries. The housekeeping service is pretty basic they just changed my sheets, emptied the wastebasket and replaced used toiletries. There was no straightening at all, or effort put into tidying the room despite a generous daily tip.

The wireless internet is really very bad, last night it was down completely, this happened on a previous trip as well. In general it is so slow that it is not possible to use Facetime, watch a video online or even surf the net. It was painful to even check my business email.

For the television, there is no channel guide in your room or a Guide of channels or programming available on the TV. I called to ask if maybe I had missed the location of one in the room and was told someone would bring one up to me, it never arrived. There are no premium channels (HBO, Showtime, Cinemax) and a limited lineup of other channels.

The concierge lounge staff was very friendly, and the selection of breakfast food is fine, scrambled eggs, oatmeal, fresh fruit and pastries etc. Basic alcohol offerings at cocktail time, I didn't have any of the appetizers or drinks.

Parking is free, there is plenty of it and the hotel location is convenient to the Fashion Mall and Castleton areas.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MrsSpike34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 11, 2011

If you are coming to the north side of Indy this is the place to stay.... The staff is incredible from checkin to departure...... They have a great deck to have a bite to eat or a evening drink......... I have stayed here four times over the last two years and i wish every hotel could duplicate what this property does. This is my favorite Marriott in the world!!!!

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank laxtodbx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington IL
Level 6 Contributor
151 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed June 6, 2011

I have stayed at the Marriott Indiapolis North multiple times over the past several years and I have always been favorably impressed. The hotel is fairly new and is a very well layed out faciltiy with nicely layed out rooms. The staff has always been friendly and professional. I had a couple special requests that were met with a can-do, anything-for-the-guest attitude. Rates have always been reasonable for a hotel of this calibre. Access is a little convoluted requiring you to pass through the Keystone at the Crossing mall and restaurant area. Another plus is the proximity to a number of good restaurants. The hotel could benefit from free internet. You might be able to draw from a nearby open wifi network.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank nrstycz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level 6 Contributor
155 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed May 13, 2011

To begin, my family and I have stayed at Marriott properties all over the country and internationally. My extended family and I recently stayed at this property. Was expecting it to be nice from the pictures and the exterior. The lobby area and swimming pool was very nice. Unfortunately the rooms haven't been updated and the inside of them looks like a hotel from the late 80's. This was concerning as we are platinum elite and were provided a room on the "concierge floor", which was exactly the same as rooms on lower floors. Don't be fooled by them telling you they are suites. Its just a long room. Until 2am there were teenagers slamming doors and keeping people up. We called down to the desk twice and nothing was done.

In addition to the room issue, be aware that the very nice deck which overlooks the lake, is frequently closed off for parties and weddings. It was a beautiful weekend we were there, and we were not able to sit outside and have a drink as the entire lobby and the patio was closed off.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bigsur221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Michigan
Level 6 Contributor
468 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 784 helpful votes
Reviewed May 11, 2011

We stayed here one weekend night and this hotel met our needs for being a place to crash after a concert downtown. From the outside and the lobby area, the hotel is beautiful and in great shape. It also overlooks a man made lake, which is nice. The area the hotel is in is one of Indy's finest and is close to a lot of shopping and restaurants.

The rooms could use a little bit of updating but were spacious and clean. We were given a room at the end of the hallway (thanks Marriott!), so it was plenty quiet for us.

The location isn't great if you want to get downtown. It is a thirty minute drive because there is no direct freeway access to downtown from the Keystone area. We tried taking I-465 to I-65 and Keystone all the way to I-70 and both took about 30 minutes. The farther south you go on Keystone, the shakier the area gets.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portage, Michigan
Level 5 Contributor
85 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed May 10, 2011

Nice place, good location near shopping and food choices.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Drinkwater11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Indianapolis hotels
Show Prices
Show Prices
Show Prices
Castleton
Courtyard Indianapolis Castleton
Courtyard Indianapolis Castleton
#83 of 182 in Indianapolis
110 reviews
Show Prices
Show Prices
Show Prices

Been to Indianapolis Marriott North? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Indianapolis Marriott North

Property: Indianapolis Marriott North
Address: 3645 River Crossing Parkway, Indianapolis, IN 46240
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#58 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Indianapolis Marriott North 3.5*
Number of rooms: 315
Official Description (provided by the hotel):
Enjoy an effortless stay at Indianapolis Marriott North. Our hotel in Indianapolis, Indiana provides modern guestrooms and suites near attractions in Carmel and Grand Park and close to Keystone Crossing. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Priceline, Cancelon, Marriott, Orbitz, TripOnline SA and Hotwire so you can book your Indianapolis Marriott North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Indianapolis North Hotel Indianapolis
Indianapolis Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing