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“Clean, Comfortable, Friendly” 4 of 5 bubbles
Review of Comfort Inn Indianapolis-Carmel

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Comfort Inn Indianapolis-Carmel
Ranked #101 of 179 Hotels in Indianapolis
Chicago
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Clean, Comfortable, Friendly”
4 of 5 bubbles Reviewed October 11, 2012

After a long night spent in two emergency rooms after my husband had an accident in Rushville, we were able to book a room at the Jameson at about 4:00 in the morning over the phone. When we arrived to check in, the front desk staff was competent and friendly. Allowed us a late checkout since we were getting to bed around 4:30 a.m. The room was clean and the bed was comfortable. I think they even waived the pet fee for us. I would definitely stay here again.

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChicagoDeecaffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha M, Manager at Comfort Inn Indianapolis-Carmel, responded to this review, February 11, 2013
Dear ChicagoDeecaffs-

Thank you for taking the time to write a review about our property. It's a delight to know our guests are being taken care of at all hours of the day. We hope that you will visit us soon, hopefully under different circumstances.

Thank you again for your review,

Samantha McDonald
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

138 reviews from our community

Traveler rating
    39
    53
    23
    11
    12
See reviews for
43
25
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40
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 26, 2012 via mobile

The room was a fantastic deal for $52 per night. The room was clean and nicely appointed with a large, flat screen tv, microwave, and large mini fridge with a separate freezer compartment.

I found it comparable to a Holiday Inn Express or a Hampton, with the exception of the lower quality bedding and towels. I stayed 2 nights, and the housekeeping during the stay wasn't very professional. The bed was sloppily made and a piece of paper was left on the floor.

The free breakfast offered a plethora of white carbs to choose from.

One turn off was the congregation of smokers out front when I arrived. Despite the fact that it is a non-smoking hotel, the hallways still smell like old musty cigarette smoke.

I am not sure I would have been as satisfied had I paid the full room rate.

Stayed August 2012, traveled solo
Helpful?
Thank Ypsid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha M, Manager at Comfort Inn Indianapolis-Carmel, responded to this review, February 11, 2013
Dear Ypsid-

Thank you for staying with us at the Jameson Inn Carmel. We are embarking on new improvements here at the hotel, as our name has changed. One of which provides a great selection for the breakfast area, including yogurt, warm eggs, bacon or sausage, two types of waffle options and still our many great fruit selection, cereal (hot and cold), toast, bagels, muffins, and more. I greatly apologize for the smoke smell through the hallways; we have been working diligently to keep people from smoking in our rooms, as it is a state law. We hope you will venture back to our property in the near future and see what great changes have already been implemented as well as what is to come. Thank you again for your response.

Samantha McDonald
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva
Level Contributor
124 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 bubbles Reviewed August 14, 2012

I recently stayed at the Jameson Inn Indy-Carmel for two nights. We were attending a horse show in the area. The Jameson was exceptionally clean and neat. The rooms were spacious. I did not use the pool, but the area looked clean and comfortable. The wake up calls were automated and reliable. The breakfast was fair, but nothing to complain about as it is included in the very reasonable price.
A few opportunities for improvement: Front desk staff were nice but not very helpful. They do not provide hair conditioner and it was not available in the little store or from housekeeping. This was annoying as I forgot mine. Front desk staff did not know east from west or north from south when providing directions. The pillows are over-filled and not good for sleeping.

All in all this was a great place to stay for the Trader's Point horse show. I slept well and parking and breakfast were convenient. I would stay there again for an overnight in the area.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cellapink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesonInnCarmel, Manager at Comfort Inn Indianapolis-Carmel, responded to this review, August 21, 2012
Dear cellapink
Thank you for staying with us at the Jameson Inn Carmel. We are glad you enjoyed your stay with us and took the time to notify us of areas we can improve. Jameson Inns has been updating and improving many items in their rooms. Currently we provide a two in one option shampoo/conditioner. Typically we do have extra "name brand" shampoos and conditioner in our store, and I apologize for not keeping up on our stock. Thank you again for taking the time to review our property. Their is always room for improvement and we are grateful for feedback so that we can evaluate our services.
Thank you again!
Samantha McDonald-Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cincinnati
2 reviews
4 of 5 bubbles Reviewed August 9, 2012

The staff was very friendly to us! There was an issue w the booking & they ended up upgrading us from 2 queen beds, to a king suite. We were traveling w 2 little children & everyone there seemed happy they were there.
The only complaint I have, was that the pool did not seem super clean. But other then that...we had a great time!

  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with cheaprooms.com

Helpful?
Thank O4827WKjenniferb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesonInnCarmel, Manager at Comfort Inn Indianapolis-Carmel, responded to this review, August 21, 2012
Dear Cheaprooms.com Traveler
Thank you for your feedback on your current stay with us at the Jameson Inn Carmel. Your feedback allows us the opportunity to improve in areas we might overlook. On a weekly basis we do have inspections done on our pool from the Hamilton County Health Department and we have found it to be very helpful to keep everything running on track. We will continue to improve our cleanliness of the pool and all areas and aspects of the hotel. Thank you again for your time and review. We hope to see you in the future.
Samantha McDonald-Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscatine, Iowa
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 31, 2012

We stayed here while in town for the Brickyard 400. While the people of Indianapolis were very rude, the one thing I can say is that we looked forward to going back to the Jameson Inn. The rooms were very clean, staff was fantastic with their customer service and the breakfast in the morning was terrific. I highly recommend this hotel to anyone traveling through the area. You will get great service, a clean property and be treated with kindness. Great job!

  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ercowgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesonInnCarmel, Manager at Comfort Inn Indianapolis-Carmel, responded to this review, August 21, 2012
Dear ercowgirl
Thank you for taking the time to review your stay at the Jameson Inn Carmel. Brickyard is always a very busy time for us, at it's great to hear that even in our busiest of times we are providing the excellent service all of our guests deserve!
Thank you again for your feedback and we look forward to seeing you in the future!
Samantha McDonald-Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed July 11, 2012

I stayed at this hotel in June 2012. When I turned down the bed at 10:30 pm there was blood on the sheet. I called the front desk and they came and changed them. The key card would only work one time and every time we left the room we had to go to the desk and get a new card to get into the room. The toilet overflowed in the early morning hours. We called the desk and they brought some towels to soak up the mess on the floor and gave us a key card to a room down the hall and we had to use that room to shower and get ready. It was so inconvenient. I will not stay at this hotel again! The management did offer me a complimentary room at any of their hotels.....thanks but no thanks.

  • Stayed June 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Marijane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesonInnCarmel, Manager at Comfort Inn Indianapolis-Carmel, responded to this review, August 21, 2012
Dear Maijane C.
We are deeply sorry for the very inconvenient stay that you recently had here with us at the Jameson Inn. It is inexcusable for the sheets to be in that condition. We have worked very hard with all of our housekeeping staff to provide all guests with a clean and comfortable room during their stay. Please know that we are truly sorry for the inconvenience and hope that in the future you will give us another try. Thank you for your feedback.
Samantha McDonald-Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gallatin
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 14, 2012

Booked on the fly while traveling from Texas to Indiana for family visits. No hassles when booking. Great room easy access from I465 and N. Meridian St.

Room Tip: We stayed on the groung floor. Quiet....
See more room tips
  • Stayed September 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesonInnCarmel, Manager at Comfort Inn Indianapolis-Carmel, responded to this review, August 21, 2012
Dear Larry W.
Thank you for staying with us at the Jameson Inn Carmel we appreciate your time writing a review. We are very fortunate to be located in a great location that is conveniently located off the highway. Happy to know that your stay was hassle free and we hope to see you again in the near future. Again thank you for you response.
Samantha McDonald-Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Indianapolis-Carmel

Property: Comfort Inn Indianapolis-Carmel
Address: 10201 N Meridian St, 103rd & Pennsylvania Pkwy., Indianapolis, IN 46290-1021 (Formerly Jameson Inn Indianapolis-Carmel)
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #101 of 179 Hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Indianapolis-Carmel 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Jameson Inn Indianapolis-Carmel Hotel Indianapolis
Indianapolis Jameson Inn

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