I waited almost 30 min in the hot and stuffy lobby just to check in and I guess was lucky that my room was even ready because there were several people who tried to check in but apparently there room was not ready. This should've been the first indication of the disappointment to follow. There were elevators out of order, the hallways were dirty, our non smoking room smelled of stale smoke and there were cigarette burns in one of the chairs, one of beds had a noticeable dip in the middle, there were no towels in our room not even a washcloth, ice machines didn't work, one of the main pools and spa area inside the water park was closed off with caution tape, it was suffocatingly hot and no fresh air, not enough tubes for the lazy river and even the sitting chairs were dirty and some falling apart, we asked 3 times for pool towels and there were none available. If that isn't enough to scare you away from staying here than all I can say is "I told u so". The only good thing was getting a refund and leaving!
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- Also Known As:
- Caribbean Cove Hotel And Conference Center
- Caribbean Cove Hotel Indianapolis
- Holiday Inn Indianapolis
- Carribean Cove Indianapolis
- Indianapolis Holiday Inn