We stayed here after Visitng Indianapolis children's museum. We were excited to get settled and swim at the water park. Unfortunately our stay was poor for the following reasons
1. Hotel had too few people working front desk . We stood on line for over 50 minutes just to check in. One of our rooms was not ready even though we were checking on after the 4 pm check in tme.
2. The halls and elevators were dirty and had debris on floors
3. There were no towels available at the pool.
4. The water park water was cold even for the kids .air not much better! It was unpleasant.
5. Water park didn't open till 10 in the morning. With checkout at 11 there wasn't time to use in the am And check out on time. Very disappointing!
We would not return to this facility or recommend to others. While it was a spring break day, they seemed totally understaffed and unprepared.
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- Also Known As:
- Caribbean Cove Hotel And Conference Center
- Caribbean Cove Hotel Indianapolis
- Holiday Inn Indianapolis
- Carribean Cove Indianapolis
- Indianapolis Holiday Inn